Senior Business Management Director - (Maternity Cover) in City of London

Senior Business Management Director – (Maternity Cover)

Please note, this is a 12month FTC

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

About the team

We are seeking an accomplished and visionary Senior Business Management Director to serve as a key strategic leader within our SMB/SMBi Group, driving our business performance, supporting and driving integration and delivering seamless execution with precision and impact in the leadership team of a growing segment.

The Worldpay SMBi Group is a dedicated division within Worldpay focused on empowering small and medium‑size businesses through online and instore payment solutions, leveraging technology and best‑in‑breed capabilities to help merchants thrive. With a mission to streamline commerce for SMBs, the group plays a vital role in helping clients adopt and optimise Worldpay’s technologies across online, in‑store, and mobile channels.

Leveraging Worldpay’s global infrastructure—which processes over 150 million transactions daily across 135 currencies—the SMBi Group specialises in integration planning, operational enablement, and scalable growth strategies tailored to the unique needs of businesses from £50k of card turnover to £50m. This team serves as a key driver of innovation and efficiency, ensuring SMBs can compete and thrive in an increasingly digital marketplace.

What you’ll own

Leadership communications and Stakeholder management

• Drive team integration: Foster cross‑functional collaboration within SMB teams and across Worldpay, building strong relationships with senior leaders in other business and functional areas to ensure strategic alignment of projects.
• Lead Executive Communications: Lead or support on the creation and delivery of internal and external presentations, as well as All Hands and Leadership meetings, organisational announcements, and leadership communications.
• Executive Support: Partner with the General Manager, SMB International, to prepare and deliver Executive and Board‑level presentations, effectively communicating strategic priorities, business performance, future plans and strategic initiative updates.
• Champion the SMBi Story: Develop and share compelling content to excite, engage, and inform audiences across various channels and media, actively promoting the achievements and vision of the SMB International business.
• Cultivate Team Pride & Engagement: Proactively identify opportunities and initiatives to generate pride and excitement among team members and broader stakeholders, reinforcing a positive and high‑performing culture.

Business Performance

• Stakeholder Relationship Management: Build and maintain strong partnerships with key stakeholders, particularly across the Commercial and Functional teams, to ensure strong focus on business performance and execution.
• Continuous improvement leadership: Identify and drive opportunities for continuous improvement, shaping or leading execution plans to deliver measurable, value‑add outcomes.
• Performance Monitoring: Collaborate with Commercial, Finance and Data teams to develop and monitor comprehensive budget and performance plans. Implement processes to monitor and track performance, ensuring teams proactively address variances and course‑correct as needed.

What you bring

• Proven experience leading consulting teams on complex engagements for customers, including managing timelines, coaching junior team members, coordinating internal experts, ensuring quality of analysis and deliverables, and developing trusted client relationships.
• Comprehensive knowledge in areas such as rapid performance improvement, strategic plan review/development, due diligence, and implementation.
• Excellent problem‑solving capabilities and strong knowledge of financial analysis.
• Ability and willingness to develop new client relationships and support new business opportunities; self‑starter mindset.
• Strong verbal and written communication skills (e.g., presentations, memos).
• Team‑oriented and collaborative approach; outstanding listening skills and ability to manage through influence.
• Ability and curiosity to learn and adapt in an ever‑changing environment to meet client needs.
• Team player and leader, open‑minded, with cultural awareness and sensitivity.

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

My Health

We provide a healthcare allowance towards the costs of your health benefits, giving you the flexibility to choose the coverage you and your family needs across our medical, dental and healthcare cash plans. Our medical plan also includes a neurodiversity assessment pathway.

My Money

We offer access to a pension scheme with a company contribution of 9% of base salary if you contribute at least 3%. You can also own your personal finances through our Workplace ISA and GIA.

My Lifestyle

We offer Employee Assistance Programs to support through any changes that matter to you.

My Family

Our family inclusion network offers support for Worldpayers raising families and caring for family members.

My Protection

We offer company‑funded life and income protection insurance with the option to purchase additional insurances, including critical illness for you and your partner, life insurance for your partner, and personal travel insurance.

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

My Specialized Support

We offer company‑funded annual Health Assessments. We also provide free access to a Virtual GP for you and your family, and full funding for female Worldpayers to access our Menopause Support Plan.

My Specialized Support

We provide a monthly wellbeing allowance for you to spend on anything that supports your physical and/or mental wellbeing.

Privacy Statement

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.