At a Glance
- Tasks: Transform business challenges into actionable user stories and collaborate with teams to drive efficiency.
- Company: Join Worldpay, a leader in the payments industry, shaping the future of transactions.
- Benefits: Enjoy competitive salary, healthcare allowance, and generous time off to recharge.
- Other info: Vibrant London hub with inspiring workspaces and excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while working with innovative CRM tools.
- Qualifications: Bachelor's degree and experience in Fintech; Salesforce knowledge is a plus.
The predicted salary is between 50000 - 60000 £ per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
About the team: The CRM & Sales Tools team sits within Global Enterprise and is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage in serving our customers globally. We focus on delivering innovative solutions and process automation to empower teams and drive efficiency across the business.
What you’ll own:
- Work with stakeholders to understand business problem statements and convert them into actionable user stories.
- Articulate product vision and user stories in a manner clearly understandable to development teams.
- Manage the backlog of user stories for one or more CRM and sales tools products.
- Establish user story acceptance criteria, accept user stories, and refine stories with Scrum teams.
- Identify and document operational requirements for change requests, ensuring clarity and completeness for sprint readiness.
- Act as the connector between business stakeholders and technical teams, ensuring alignment and effective communication.
- Determine and manage backlog priorities, including items to be added to upcoming sprints.
- Track and document third-party vendor development and design for future reference and issue resolution.
- Review and provide feedback on test plans to ensure application changes meet acceptance criteria.
- Monitor development progress and provide updates to stakeholders as requested.
- Apply Agile methods and processes to promote a disciplined project management process.
- Lead planning and review meetings to communicate feedback on development achievements.
Where you’ll own it: You’ll own it in our vibrant London hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.
What you bring:
- Bachelor’s degree and three years of Fintech operational product experience/knowledge.
- Knowledge of Salesforce and sales automation tools (beneficial).
- Experience with the Scaled Agile Framework (SAFe) and systems development environments (preferred).
- Strong negotiation, organization, management, analytical, and people skills.
- Excellent verbal and written communication skills to technical and non-technical audiences at all levels.
- Positive outlook, strong work ethic, and responsiveness to internal and external clients and contacts.
- Added bonus if you have experience with Community Cloud, Marketing Cloud, Lightning components, or Salesforce CPQ.
- Curious – You ask the right questions, listening and learning to get better every day.
- Humble – You never stop learning, no matter how experienced you are. You create a culture where honesty and accountability are valued.
- Accountable – You never stand still, never settle. You work at pace to achieve your goals.
Worldpay perks - what we’ll bring for you: We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect:
- A competitive salary and benefits.
- Time to support charities and give back to your community.
- Parental leave policy.
- Global recognition platform.
- Virgin Pulse access.
- Global employee assistance program.
- My Health: We provide a healthcare allowance towards the costs of your health benefits, giving you the flexibility to choose the coverage you and your family needs across our medical, dental and healthcare cash plans. Our medical plan also includes a neurodiversity assessment pathway.
- My Money: We offer access to a pension scheme with a company contribution of 9% of base salary if you contribute at least 3%. You can also own your personal finances through our Workplace ISA and GIA.
- My Lifestyle: We offer Employee Assistance Programs to support through any changes that matter to you.
- My Family: Our family inclusion network offers support for Worldpayers raising families and caring for family members.
- My Protection: We offer company-funded life and income protection insurance with the option to purchase additional insurances, including critical illness for you and your partner, life insurance for your partner, and personal travel insurance.
- My Time Off: We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
- My Specialized Support: We offer company-funded annual Health Assessments. We also provide free access to a Virtual GP for you and your family, and full funding for female Worldpayers to access our Menopause Support Plan. We provide a monthly wellbeing allowance for you to spend on anything that supports your physical and/or mental wellbeing.
Business Analyst: Salesforce and Sales Tools in Birmingham employer: Worldpay Group Plc
At Worldpay, we pride ourselves on being an exceptional employer, offering a vibrant work environment in our London hub where creativity and collaboration thrive. Our commitment to employee growth is evident through comprehensive benefits, including a competitive salary, healthcare allowances, and a robust parental leave policy, all designed to support your personal and professional journey. Join us to be part of a dynamic team that values curiosity, accountability, and innovation, empowering you to make a meaningful impact in the payments industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst: Salesforce and Sales Tools in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at Worldpay on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding the company culture. Worldpay values curiosity, humility, and accountability. Think of examples from your past that showcase these traits and be ready to share them!
✨Tip Number 3
Practice your problem-solving skills! As a Business Analyst, you'll need to articulate user stories and manage backlogs. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Worldpay team!
We think you need these skills to ace Business Analyst: Salesforce and Sales Tools in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience with Salesforce and sales tools, and don’t forget to showcase your analytical skills and any relevant projects you've worked on.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background aligns with Worldpay’s mission. Be sure to mention your curiosity and determination to drive change.
Showcase Your Communication Skills:Since you'll be acting as a connector between teams, it's crucial to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Worldpay Group Plc
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand how it integrates with sales tools and be ready to discuss specific features or functionalities that could benefit the team. This will show your genuine interest and expertise in the role.
✨Master the Art of User Stories
Since you'll be converting business problems into actionable user stories, practice articulating these clearly. Think of examples from your past experience where you've successfully done this. Being able to communicate effectively with both technical and non-technical audiences is key!
✨Get Agile Savvy
Familiarise yourself with Agile methodologies, especially the Scaled Agile Framework (SAFe). Be prepared to discuss how you've applied Agile principles in previous roles, as this will demonstrate your ability to manage backlogs and work collaboratively with Scrum teams.
✨Show Your Curiosity and Humility
Worldpay values curiosity and a willingness to learn. During the interview, ask insightful questions about the team and the projects they’re working on. Also, share instances where you've learned from feedback or challenges, showcasing your humble approach to personal and professional growth.
