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For Companies At a Glance
- Tasks: Design and deliver engaging training for software users in rail operations.
- Company: Join Worldline, a leader in payments technology, shaping the future of transactions.
- Benefits: Enjoy hybrid working, 25 days holiday, private medical cover, and more perks.
- Why this job: Be part of a purpose-driven company focused on sustainability and career growth.
- Qualifications: 3+ years in software training; strong communication and organisational skills required.
- Other info: Opportunity to travel across the UK & Ireland and work flexible hours.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Software Trainer role at Worldline.
Software Trainer – Rail Operations. Commutable to an office: Chester, London, with preference given to Newton Aycliffe or Beeston locations. Hybrid working (3 days on-site, 2 days remote).
This is Worldline. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. We power the growth of millions of businesses and are committed to helping our people accelerate their careers. Together, we shape the evolution.
The Opportunity
Worldline MTS (Mobility And E-Transactional Services) provides end-to-end digital transactional services, leveraging our products, data, and payment capabilities for stronger customer engagement. Inside MTS, the “Transport And Mobility” pillar aims to facilitate powering journeys worldwide while prioritising customer satisfaction and social empowerment of our people. The pillar covers the following segments:
- Transport Operations: delivering the Time Promise by connecting the right operational people to the right assets at the right time to enable on-time railway.
- Transport Retail: connecting people to transportation systems to improve daily life.
- Mobility Orchestration: integrating transport modes to make MaaS a reality.
- Settlement and Specialist services: providing large-scale critical platforms to keep transport on the move.
Responsibilities
- Training Design and Delivery: develop comprehensive training materials (user manuals, presentation slides, hands-on exercises) and conduct instructor-led training sessions (in-person and virtual) for clients and internal staff; customize programs based on department and user levels.
- Curriculum Development: create and update training curricula to stay current with software updates and new features; collaborate with Product Owners and Subject Matter Experts to ensure content accuracy.
- Assessment and Feedback: develop assessments to measure training effectiveness and gather delegate feedback to improve the program.
- Support and Documentation: provide ongoing support and troubleshooting; maintain a repository of training materials.
- Continuous Improvement: stay informed about rail operations and training methodologies; propose and implement improvements; travel to various locations across the UK & Ireland; flexibility to work outside regular hours as needed.
Who Are We Looking For
- 3+ years of experience in software training, instructional design, or technical support (ideally in rail or transportation; experience in other sectors welcome).
- Experience with rail operations software or similar systems is highly desirable but not essential.
- Excellent communication and presentation skills; strong organizational and multitasking abilities; ability to simplify complex concepts for diverse learners.
- Proficiency with standard software applications to design and deliver training; familiarity with e-learning tools is a plus.
- Willingness to undertake CPD training if teaching qualifications are not present.
- High attention to detail, problem-solving skills, and ability to collaborate effectively with stakeholders.
Perks & Benefits
- Be part of a company guided by a purpose to do good, recognised among the top 1% most sustainable companies worldwide.
- Opportunity to learn, grow, and accelerate your career with inspiring colleagues.
- 25 days holiday + bank holidays.
- Employee private medical cover and access to a virtual GP service.
- Discounts and cash-backs on shopping; salary sacrifice options for flexible benefits.
- Income protection at 67% of base salary for 5 years (subject to Ts & Cs).
- Life assurance – 1x salary if not in a pension scheme, 4x salary if you join the pension scheme.
- Pension matched contributions up to 10% by the company.
- Plus more.
Equal Opportunity
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability status, or any legally protected characteristics.
Meadowfield, England, United Kingdom
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Software Trainer employer: Worldline
Contact Detail:
Worldline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Trainer
✨Tip Number 1
Familiarise yourself with the specific software and tools used in rail operations. Understanding the nuances of these systems will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees at Worldline, especially those in training or operational roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer in your application process.
✨Tip Number 3
Prepare to showcase your training delivery skills through mock presentations or by creating sample training materials. This hands-on demonstration can set you apart from other candidates and highlight your practical experience.
✨Tip Number 4
Stay updated on the latest trends in instructional design and training methodologies. Being able to discuss recent developments in the field during your interview will show that you're proactive and committed to continuous improvement.
We think you need these skills to ace Software Trainer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Software Trainer position. Tailor your application to highlight relevant experience in software training and instructional design.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 3+ years of experience in software training or technical support. If you have experience with rail operations software, make sure to mention it as it's highly desirable for this role.
Showcase Communication Skills: Since excellent communication and presentation skills are crucial for this role, provide examples in your application that demonstrate your ability to simplify complex concepts and engage diverse learners.
Tailor Your Application: Customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Use keywords from the job listing to ensure your application stands out to hiring managers.
How to prepare for a job interview at Worldline
✨Know Your Software Inside Out
As a Software Trainer, it's crucial to have a deep understanding of the software you'll be training others on. Familiarise yourself with its features, functionalities, and any recent updates. This will not only help you answer questions confidently but also demonstrate your expertise during the interview.
✨Showcase Your Training Skills
Prepare to discuss your previous training experiences and methodologies. Be ready to provide examples of how you've designed training materials or conducted sessions. Highlight your ability to simplify complex concepts for diverse learners, as this is key for the role.
✨Emphasise Communication and Collaboration
Excellent communication skills are essential for a Software Trainer. During the interview, illustrate how you've effectively communicated with stakeholders and collaborated with teams. Share specific instances where your communication made a positive impact on training outcomes.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think about potential challenges you might face in training sessions and how you would address them. This will show your proactive approach and readiness for the role.
