At a Glance
- Tasks: Process credit applications and engage with customers to reduce fraud risk.
- Company: Worldline is a leading innovator in the payments technology industry, shaping global payment solutions.
- Benefits: Enjoy flexible working hours, full training, and be part of a sustainable company.
- Why this job: Join a dynamic team, develop your skills, and contribute to the future of payments technology.
- Qualifications: Ideal candidates are proactive, have strong communication skills, and are proficient in MS Office.
- Other info: Work in a supportive environment with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Credit Risk Analyst
This is Worldline
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow, from local coffee shops to international banks, across the globe. We are committed to helping our people accelerate their careers and shape the evolution of payments technology.
Credit Risk Department – Background
The Credit Risk Department consists of four elements:
- Credit Risk Analysts (Applications)
- Sales Ledger & Credit (Administration)
- Credit Control (Collections)
- Key Accounts
The teams are managed by specialists in their fields, with ongoing improvements to maintain accreditation from the Institute of Credit Management. All employees work together to provide seamless service, meeting both business and client needs.
Credit Analyst Role
As a Credit Analyst, you will handle daily processing of credit applications, working with a team to process approximately 2,500 applications monthly. You will utilize online systems like Companies House and Credit Agencies to gather information on businesses. You will have authority levels to approve credit within the Business Sector.
Full training and development opportunities are available, including reading credit reports and fraud prevention.
This is a permanent, full-time role, working 37 hours over 5 days, Monday to Friday, between 09:00 and 17:30, with some flexibility required to maintain service levels.
Day-to-Day Responsibilities
- Process credit applications for multiple business accounts
- Reduce fraud risk and report when necessary
- Engage with customers proactively and reactively to offer suitable credit
- Report fraud and advise internal teams of risks
- Place accounts on hold as needed
- Investigate customer complaints
- Monitor and update customer information
- Work within budgets and meet targets
- Perform ad hoc duties as required
Candidate Profile
We seek individuals with vision, passion, and a proactive attitude. The ideal candidate:
- Can deliver trusted service
- Possesses substantial knowledge for problem resolution
- Handles difficult conversations with confidence and empathy
- Is motivated to learn and develop skills
- Has excellent communication skills
- Is proficient with PC tools, especially MS Word, Excel, and Outlook
- Has problem-solving skills and attention to detail
- Builds trust and rapport with clients
- Is flexible to maintain service levels across key accounts
- Is motivated to onboard new low-risk customers
Perks & Benefits
At Worldline, you\’ll be part of a purpose-driven company recognized among the top 1% of the most sustainable companies worldwide. You will work with inspiring colleagues, learn, grow, and support our global payments technology initiatives. Join us in supporting our Business Account Card customers and clients as part of a dynamic, innovative team.
We are on an exciting journey to the next frontiers of payments technology. Join our global team of 18,000 innovators and shape the future of payments.
Learn more about life at Worldline at careers.worldline.com
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Credit Risk Analyst employer: Worldline
Contact Detail:
Worldline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Risk Analyst
✨Tip Number 1
Familiarise yourself with the key tools and systems mentioned in the job description, such as Companies House and various credit agencies. Having a solid understanding of how to navigate these platforms will give you an edge during the interview process.
✨Tip Number 2
Brush up on your knowledge of credit risk management and fraud prevention techniques. Being able to discuss current trends and challenges in the industry will demonstrate your proactive attitude and genuine interest in the role.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. Think of situations where you've successfully resolved issues or handled difficult conversations, as this aligns with the qualities they are looking for in a candidate.
✨Tip Number 4
Network with current or former employees of Worldline, if possible. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Credit Risk Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Credit Risk Analyst. Familiarise yourself with the daily tasks mentioned in the job description, such as processing credit applications and engaging with customers.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your problem-solving abilities, communication skills, and proficiency with MS Office tools, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your previous experiences have prepared you for the challenges of a Credit Risk Analyst, and express your enthusiasm for contributing to Worldline's mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a role that involves monitoring and updating customer information.
How to prepare for a job interview at Worldline
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Credit Risk Analyst. Familiarise yourself with the daily tasks, such as processing credit applications and engaging with customers. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully resolved issues or handled difficult conversations. Highlight your ability to think critically and act proactively, as these are key traits for the role.
✨Familiarise Yourself with Relevant Tools
Since proficiency in MS Word, Excel, and Outlook is essential, brush up on your skills with these tools. You might be asked about how you use them in your work, so having examples ready will show your competence.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently. Be ready to explain how you build trust and rapport with clients, as this will be a significant part of your job.