b Overview /b p In this role, you will support Key Account clients from first contact through the end-to-end process, ensuring accurate cash allocations, risk-aware credit practices, and timely issue resolution. You work within multidisciplinary teams to maintain service levels and deliver practical, client-focused solutions. The role centers on cash collection, dispute handling, and account maintenance across B2B customers, contributing to Magellans transformation-focused projects. You will develop your skills in a fast-paced, impact-driven environment. /p b Pay / Benefits /b ul li 25 days annual leave plus bank holiday /li li Private medical insurance /li li Attractive pension scheme /li li On-call allowance /li li Flexible benefits scheme offering discounted products and services /li /ul b Responsibilities /b ul li Cash allocations and reconciliation in a timely manner /li li Bespoke processes for individual Key Accounts /li li Refunds and general maintenance of accounts /li li Risk assessment including credit limit changes and payment terms /li li Cash collection calls and emails to minimize aged debt /li li Dispute resolution for invoiced goods, PO checks, and price discrepancies /li li Regular training to ensure best practices and onboard new members /li li Identify and rectify card misuse /li /ul b Key requirements /b ul li Strong customer service experience /li li Excellent communication skills /li li Problem-solving abilities and attention to detail /li li Proficient PC literacy with MS Word, Excel and Outlook /li li Ability to read emails and manage data in spreadsheets /li li Flexibility with shift/rota patterns /li /ul ul li communication /li li problem solving /li li learning mindset /li li MS Word /li li Excel /li li Outlook /li /ul
Applications Analyst employer: Worldline
Worldline is an exceptional employer that values its employees by fostering a collaborative and inclusive work culture in Nottingham. With a strong focus on professional development, we offer numerous growth opportunities and comprehensive benefits, ensuring that our team members thrive both personally and professionally while contributing to meaningful payroll and HR operations.
