Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations of Orb locations, ensuring top-notch user experiences and compliance.
- Company: Join a pioneering company at the forefront of AI and human connection.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities across Manchester and Liverpool.
- Why this job: Make a real impact in a fast-paced environment while enhancing operational efficiency.
- Qualifications: 3-6 years in operations, strong communication skills, and a hands-on approach.
The predicted salary is between 40000 - 50000 ÂŁ per year.
World is building a real human network designed to accelerate people in the age of AI.
About the Team
The Market Operations team is responsible for driving the successful launch, growth, and ongoing performance of World’s operations in markets around the world. Our work sits at the intersection of strategy and execution, ensuring that World’s unique model of verifying humanness through a global network of Orb Operators is implemented effectively, sustainably, and at scale. We collaborate closely with cross‑functional teams to design and optimize operational processes, manage local partnerships, and deliver exceptional user and Operator experiences. Because every market has its own cultural, regulatory, and logistical nuances, the Market Operations team must combine analytical rigor with adaptability and deep local insight.
About the Opportunity
As our Operations Lead in Manchester/Liverpool, you’ll play a key role in ensuring World’s operations run reliably and efficiently on the ground in one of our important UK markets. You’ll be responsible for the day‑to‑day performance of Orb locations, supporting Operators, and ensuring every site is fully operational, compliant, and delivering a high‑quality user experience. This is a hands‑on, execution‑focused role. You will work closely with Market Operations, Logistics, and Central Operations to ensure smooth installations, fast issue resolution, and consistent operational standards across all locations. You’ll act as the bridge between on‑ground execution and central teams — ensuring sites are launch‑ready, Operators are well‑supported, and operational issues are quickly identified and resolved. Your work will directly impact uptime, reliability, and the overall quality of World’s presence in the market.
Key Responsibilities
- Lead the day‑to‑day operational performance of Orb locations in Manchester/Liverpool, ensuring strong execution, compliance, and a high‑quality user experience.
- Support site launches and expansion by coordinating installations, ensuring launch readiness, and ramping locations to stable operation.
- Onboard, train, and support a network of Operators and site staff, driving accountability and consistent operational standards.
- Collaborate with Logistics and Central Operations to ensure timely delivery, installation, maintenance, and issue resolution.
- Drive performance across all locations, improving key metrics such as uptime, site readiness, and Operator effectiveness.
- Establish and continuously improve installation, maintenance, and operational processes to increase reliability and scalability.
- Use data and field insights to monitor performance, identify issues, and prioritise improvements.
- Identify operational risks (e.g. downtime, setup issues, compliance gaps) and proactively implement solutions.
- Deliver in‑person and remote Operator training to ensure consistent execution and reduce dependency on reactive support.
- Act as the on‑ground point of coordination between central teams and local execution, ensuring priorities are delivered reliably.
About You
- 3–6 years of experience in operations, field operations, installations, or site‑based environments, ideally in technology, logistics, micromobility, or other fast‑paced industries.
- Proven experience working across multiple locations or sites, ensuring consistent execution and performance.
- Strong communication and relationship‑building skills, with the ability to work effectively with Operators, store staff, and external partners.
- Comfortable in hands‑on, on‑ground environments, solving problems and troubleshooting issues in real time.
- Detail‑oriented and reliable, with a strong focus on operational quality, safety, and compliance.
- Resourceful and adaptable, able to operate independently in fast‑moving and ambiguous environments.
- Based in or near Manchester OR Liverpool, with willingness to travel frequently across the region.
Operations Lead, Liverpool/Manchester employer: worldcoin.org
Contact Detail:
worldcoin.org Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Lead, Liverpool/Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local meetups, workshops, or even online webinars. The more people you know, the better your chances of landing that Operations Lead role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in operations and problem-solving. Share specific examples of how you've improved performance or resolved issues in past roles.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—reach out to someone in the company. A quick message expressing your interest can make a huge difference and show you're genuinely keen on the role.
✨Tip Number 4
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how you can contribute. This will not only impress them but also help you feel more confident during the conversation.
We think you need these skills to ace Operations Lead, Liverpool/Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Lead role. Highlight your experience in operations, especially in fast-paced environments, and showcase any relevant achievements that demonstrate your ability to drive performance and ensure compliance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our mission. Be specific about your experience with site-based operations and your knack for problem-solving.
Showcase Your Communication Skills: Since this role involves working closely with Operators and cross-functional teams, make sure to highlight your strong communication and relationship-building skills. Share examples of how you've successfully collaborated with others in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at worldcoin.org
✨Know the Company Inside Out
Before your interview, make sure you research World thoroughly. Understand their mission, values, and how they operate in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Operational Experience
Be ready to discuss your previous experience in operations or field environments. Prepare specific examples of how you've improved operational processes or solved problems in real-time. This will demonstrate your hands-on approach and ability to adapt in fast-paced settings.
✨Highlight Your Communication Skills
Since the role involves working closely with Operators and cross-functional teams, emphasise your communication and relationship-building skills. Share examples of how you've successfully collaborated with diverse teams to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about potential challenges you might face in the role and how you would address them. This will showcase your analytical rigor and adaptability, which are crucial for the Operations Lead position.