Technical Operator, Studios IMG in London

Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management.

Working Conditions:

• Reports To: Lead Manager – Media Services Area
• Hours of Work: Shift pattern, 7 day fortnight - Average 40 hours per week
• Contract Type / Length: Permanent Contract
• Location: Stockley Park, West London, UB11 1FE
• Unusual Challenges or Circumstances: Position is shift based, which includes weekends / public holidays. Shifts are 12hrs, 07-19, 10-22, 13-01.

Key Responsibilities and Accountabilities:

• As one of our Technical Operators, you will be working as part of a team to provide media ingest, file delivery, media management and edit suite support to all creative production teams.
• You will need strong communication and personal skills as this role is client facing and you will be working with productions to support their projects from ingest to delivery.
• Ensuring that all media is ingested, formatted, and delivered correctly based on client’s specification.
• Transfer, archive, and duplication of analogue and digital assets across a variety of formats.
• Organizing and Recording of live programming.
• Front line edit suite support.
• Liaise with the MSA Shift Manager about deadlines and workflow decisions.
• Report any equipment issues within the MSA department.
• You may also be required to carry out any other duties which are within the scope and purpose of the job.

Key Results Areas:

• Professional and efficient service is provided to all productions and clients of IMG Studios.
• Edit media is correctly formatted and located as per the client’s specifications in keeping with deadlines.
• The needs of the MSA department are effectively supported.

Person Specification:

Knowledge and Experience:

• Working knowledge of Avid / Adobe Premiere.
• Previous experience working in a technical role in either a Broadcast or Post-production environment.
• Good understanding of file-based workflows.
• Broad knowledge of industry standard file formats and codecs and their uses.
• Good understanding of the Post-production process.
• Experience with encoding software, such as Media Encoder, Content Agent, Vantage and GV File/Snell.

Skills and Abilities:

• Excellent organization and communication skills (both written and verbal).
• Excellent interpersonal skills (when to employ tact, diplomacy, discretion).
• Use of own initiative and ability to work well as part of a team and alone without close supervision.
• Previous experience of working to tight deadlines and working effectively under pressure.
• Excellent attention to detail.

Qualifications and Training:

• Proven knowledge of post-production workflows and equipment/software.

Aptitudes:

• Excellent time management - reliable and punctual.
• Can show initiative and work effectively as part of a team and independently.
• Excellent attention to detail.
• Positive, professional, and a keen approach to work.