At a Glance
- Tasks: Provide top-notch IT support to senior executives and enhance AV systems.
- Company: Join IMG, a leading global sports marketing agency with exciting projects.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Work in a vibrant environment with a focus on innovation and teamwork.
- Why this job: Be part of a dynamic team supporting major sports events and organisations.
- Qualifications: Experience in IT support and strong communication skills are essential.
The predicted salary is between 40000 - 50000 € per year.
Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams.
Working Conditions: Permanent, Shift Work: 40 hours per week, London, Stockley Park
What You'll Do: We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support. The ideal candidate will have extensive experience supporting C-Suite and other senior executives through daily operational needs, meeting support, and new technology deployments. This role requires a consummate professional who can prioritize tasks effectively, demonstrate and execute on urgency, and work collaboratively within a team. The ability to explain technical concepts in non-technical terms to users at an executive level is essential, as is defining trends and taking proactive steps to resolve or escalate expediently for resolution.
Core Responsibilities:
- General IT Support: Provide technical support to end-users, assisting with issues related to cloud services, device management, and authentication. Maintain up-to-date knowledge of best practices in computing, device management, and security. Collaborate with other IT teams to implement new technologies and solutions. Assist in the documentation of procedures, policies, and troubleshooting steps for common issues.
- Microsoft Azure: Administer and maintain Microsoft Azure environments, including users, mailboxes, storage, networking, and Active Directory services. Monitor and troubleshoot issues related to Azure resources and services. Assist in information gathering and troubleshooting of security based protocols related to Azure user logins.
- Intune: Configure, manage, and monitor Intune for device and application management. Troubleshoot and resolve issues related to device enrollment, configuration, and compliance in Intune. Manage software distribution, updates, and application configurations across both Windows and Mac devices using Intune.
- Jamf: Administer and support Jamf Pro for macOS device management, ensuring all Apple devices are properly enrolled, configured, and compliant with organisational policies.
- Okta: Manage and support Okta for identity and access management, including user provisioning, deprovisioning, and lifecycle management. Monitor and troubleshoot user authentication issues and ensure seamless access for employees.
- Continuous Improvement: Understand the needs of the business.
Experience Required:
- Previous experience in a level one IT support role
- Administer, maintain, and support Microsoft Office productivity suite
- Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration
- Remote access and VPN Configuration and Administration
- Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms
- Enterprise Level AV Administration and Support
- Set up and support mobile devices and desktop telecommunications
- Strategic Thinking: Ability to identify and escalate trends for attention.
- Technical Knowledge: In-depth understanding, curiosity, and desire to learn about the technical environment.
- Teamwork & Communication: Exceptional interpersonal skills to engage and support stakeholders at all levels.
TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws.
IT Support Engineer in London employer: World Wrestling Entertainment, Inc.
IMG, a leading global sports marketing agency, offers an exceptional work environment for IT Support Engineers in Stockley Park, London. With a strong focus on employee growth and development, the company fosters a collaborative culture that values innovation and teamwork. Employees benefit from competitive compensation, comprehensive training opportunities, and the chance to work with iconic sports properties, making it a rewarding place for those seeking meaningful careers in the dynamic world of sports and entertainment.
Contact Detail:
World Wrestling Entertainment, Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common questions. We want you to feel confident and ready to show off your skills.
✨Tip Number 3
Show your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. They’re looking for someone who fits the team vibe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names when we’re reviewing candidates.
We think you need these skills to ace IT Support Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight relevant experience, especially in supporting senior executives and managing cloud services. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific technologies you've worked with, like Microsoft Azure or Intune, and how you can contribute to our success.
Show Off Your Communication Skills:Since you'll be working with C-Suite executives, it's crucial to demonstrate your ability to explain technical concepts in simple terms. In your application, give examples of how you've done this in the past. We love clear communicators!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at World Wrestling Entertainment, Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Azure, Intune, and Jamf. Be ready to discuss how you've used these tools in previous roles, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the tech but can also handle real-world issues.
✨Communicate Like a Pro
Since you'll be supporting C-Suite executives, practice explaining complex technical concepts in simple terms. Think about how you would describe a technical issue to someone who isn't tech-savvy. This skill is crucial for the role and will set you apart from other candidates.
✨Show Your Team Spirit
Collaboration is key in IT support. Be prepared to share examples of how you've worked effectively within a team to solve problems or implement new technologies. Highlighting your teamwork skills will demonstrate that you can thrive in their collaborative environment.
✨Stay Ahead of the Game
Research the latest trends in IT support and cloud services. Being able to discuss current best practices and innovations will show that you're proactive and genuinely interested in the field. This can make a great impression on your interviewers.
