Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support to senior executives and enhance AV systems.
- Company: Join TKO Group, a leader in sports and entertainment with global reach.
- Benefits: Flexible work schedule, competitive pay, and opportunities for growth.
- Why this job: Be part of a dynamic team supporting iconic sports brands and events.
- Qualifications: Experience in IT support and strong communication skills required.
- Other info: Exciting environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management.
Position Summary: We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support. The ideal candidate will have extensive experience supporting C-Suite and other senior executives through daily operational needs, meeting support, and new technology deployments. This role requires a consummate professional who can prioritize tasks effectively, demonstrate and execute on urgency, and work collaboratively within a team. The ability to explain technical concepts in non-technical terms to users at an executive level is essential, as is defining trends and taking proactive steps to resolve or escalate expediently for resolution.
Core Responsibilities:
- Monitor Helpdesk system for inbound issues & ensure all issues are logged and documented
- Provide thoughtful end user computing support for diverse business units and different locations
- Maintain a flexible approach to work schedule with early starts, late finishes and working weekends as rotating patterns, subject to business requirements
- Adherence to and enforcement of all information security protocols
- Perform preliminary server administration and manage the network connectivity
- Help champion, deploy, and support new technologies to address business needs
- Demonstrate excellent communication skills, integrate well at all levels and be able to work independently
- A strong ability to remain focused with a professional and flexible attitude while multi-tasking
- Always maintain complete confidentiality and discretion
- Participate in moves and changes as they relate to the technology environment
- Occasional travel and occasional on-call escalation support
Technical Skills:
- Previous experience in a level one IT support role
- Administer, maintain, and support Microsoft Office productivity suite
- Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration
- Remote access and VPN Configuration and Administration
- Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms
- Enterprise Level AV Administration and Support
- Set up and support mobile devices and desktop telecommunications
Knowledge, Skills, and Abilities:
- Strategic Thinking: Ability to identify and escalate trends for attention.
- Technical Knowledge: In-depth understanding, curiosity, and desire to learn about the technical environment.
- Teamwork & Communication: Exceptional interpersonal skills to engage and support stakeholders at all levels.
- Continuous Improvement: Understand the needs of the business.
IT Support Technician employer: World Wrestling Entertainment, Inc.
Contact Detail:
World Wrestling Entertainment, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what TKO is all about and how your skills as an IT Support Technician can contribute to their success. Tailor your answers to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the TKO team!
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight relevant experience, especially in supporting senior executives and managing technical issues. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your ability to communicate technical concepts clearly!
Showcase Your Technical Skills: Be sure to list all your technical skills that are relevant to the job, like experience with Microsoft Azure, O365, and AV support. We love seeing candidates who are proactive about their tech knowledge!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Let’s get you on board!
How to prepare for a job interview at World Wrestling Entertainment, Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft Office, Azure Active Directory, and remote access configurations. Be ready to discuss your previous experiences in IT support and how you've tackled specific challenges.
✨Communicate Like a Pro
Since you'll be supporting senior executives, practice explaining complex tech concepts in simple terms. Think about examples where you've successfully communicated with non-technical users and how you made their lives easier.
✨Show Your Flexibility
This role requires a flexible approach to work hours. Be prepared to discuss your availability for early starts, late finishes, and weekend work. Highlight any past experiences where you've adapted to changing schedules or urgent requests.
✨Demonstrate Team Spirit
Collaboration is key in this role. Share examples of how you've worked effectively within a team, especially in high-pressure situations. Emphasise your ability to remain calm and focused while juggling multiple tasks.
