At a Glance
- Tasks: Manage and support consultants while developing strategies for future growth.
- Company: Join World Wide Technology, ranked 10th on Fortune's Best Workplaces list.
- Benefits: Enjoy competitive salary, bonuses, and a supportive work environment.
- Why this job: Lead a dynamic team and make a real impact in a global company.
- Qualifications: 3+ years in contractor management and strong communication skills required.
- Other info: Empowering culture that values innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
World Wide Technology EMEA UK has a very exciting new opportunity for a Resource Manager to join our high-performing, friendly team based in our brand new sales office in Moorgate, London, UK. For the 14th consecutive year, World Wide Technology is proud to be recognised as one of the top companies globally, ranking 10th on Fortune's prestigious list of the World's Best Workplaces. This sustained success highlights our deep commitment to recognising and supporting our employees as our greatest asset.
The Resource Manager will work with internal partners and customers to provide qualified staff for our Strategic Resourcing engagements. Additionally, the manager will be responsible for developing a strategy and plan to handle future growth in the various technical verticals through capacity planning, training, and process improvement. The successful manager will also provide leadership, mentorship, and guidance to the engineers as they execute their assigned engagements.
Responsibilities:
- Managing our consultants that have been placed onsite with customers across EMEA, supporting multiple service lines across WWT.
- Build strong working relationships with our consultants and key internal stakeholders across multiple service lines.
- Onboarding consultants, regular meetings (1‑1’s), communication, status reports, etc.
- Function as the escalation path for any issues for resources.
- Encourage use of WWT tools and processes, and encourage resource involvement with other teams within WWT.
- Responsible for staffing projects and managing utilisation for customer engagements.
- Capacity planning and forecasting for future engagements.
- Coach and mentor our consultants on PS/WWT best practices.
- Providing support to the wider EMEA SEM Team.
- Play a key role in ensuring our UK/APAC SR data is continuously up to date.
Qualifications:
- 3+ years of contractor management experience, preferably in a Professional Services environment.
- Strong knowledge of and proven experience with engagement management/resource management.
- Prior experience in the staffing or recruiting industry strongly preferred.
- Prior experience managing engineering teams or technical staff in a project execution capacity.
- Ability to work independently and customer‑facing problems.
- Strong communication skills (written, verbal, and presentation).
- Desire to be a leader.
- Baseline knowledge of IT/Technical industry a plus as well.
Why join WWT?
WWT offers a challenging and rewarding position in a growing and truly international environment, a competitive salary, bonus opportunities and benefits. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!
If you have the relevant skillset and are keen on this position, please apply!
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job‑related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1‑800‑432‑7008 and ask for Human Resources.
Strategic Engagement Manager employer: World Wide Technology
Contact Detail:
World Wide Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Engagement Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more connections we make, the better our chances of landing that Strategic Engagement Manager role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences and how they relate to the job. We want to highlight our contractor management experience and how we can bring value to their team.
✨Ask Questions
During interviews, it’s not just about them asking us questions. Let’s show our interest by asking about their team dynamics, growth opportunities, and how they support their employees. This shows we’re genuinely interested in being part of their culture.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can keep track of our applications and any updates directly from there.
We think you need these skills to ace Strategic Engagement Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Engagement Manager role. Highlight your relevant experience in contractor management and engagement management, as this will show us you’re a perfect fit for our team.
Showcase Your Leadership Skills: We want to see your leadership potential! Share examples of how you've mentored or guided teams in the past. This will help us understand how you can contribute to our culture of collaboration and support.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at World Wide Technology
✨Know Your Stuff
Make sure you brush up on your knowledge of resource management and engagement strategies. Familiarise yourself with World Wide Technology's values and how they align with your experience. This will help you demonstrate that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
As a Strategic Engagement Manager, you'll need to lead and mentor teams. Prepare examples from your past experiences where you've successfully guided teams or resolved conflicts. Highlighting these moments will show that you have the leadership qualities they're looking for.
✨Build Relationships
Since the role involves managing consultants and building strong relationships, think about how you can convey your interpersonal skills during the interview. Share stories that illustrate your ability to connect with others and foster collaboration, as this is key to succeeding in the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's future growth plans and how the Resource Manager role fits into that vision. This shows your genuine interest in the position and helps you assess if the company aligns with your career goals.