At a Glance
- Tasks: Lead complex programmes, manage delivery, and ensure customer satisfaction.
- Company: Join World Wide Technology, a global leader in tech integration and innovation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with potential for travel and excellent career advancement.
- Why this job: Make an impact by driving innovative projects and enhancing customer experiences.
- Qualifications: Experience in project management and strong communication skills required.
World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. WWT is looking for an experienced Program Manager responsible for leading complex, multi-workstream programmes with full ownership of delivery, financial performance (P&L), and customer satisfaction.
The ideal candidate will be managing scope, timelines, and programme performance, with the ability to lead negotiations, oversee delivery, and communicate effectively at all organizational levels.
Contract Role & Outside IR35
Contract Duration: 6 months contract
Location: London, United Kingdom (Hybrid with 1-2 days onsite per week)
Job Responsibilities
- Plans and implements programmes which are comprised of multiple dependent workstreams (sub-projects).
- Overall responsibility for the programme P&L to ensure strong financial performance.
- Responsible for determining and coordinating the sharing of resources across projects for the overall benefit of the programme.
- Monitor and report on progress to stakeholders.
- Monitors and reports on risks, issues and situations that are impeding programme progress.
- Takes a proactive approach to resolving issues and avoiding escalation.
- Ensures customer satisfaction and SLAs are met.
- Drives continuous improvement in programme value to the customer and financial performance.
- Maintains communication with suppliers as appropriate in support of the programme.
- Identifies opportunities to extend the programme and/or generate new business with the customer.
- Manages schedule, scope and milestone performance across the programme.
- Oversees day-to-day delivery across programme workstreams as needed to support growth and delivery outcomes.
- Leads major issue resolution and risk mitigation activities.
- Manages cross-functional engagement ensuring all functions perform to programme expectations.
Knowledge, Skills, and Abilities
- Project Management training in at least two (2) technology areas related to the programme is preferred.
- Excellent understanding of financial processes.
- Ability to create proformas, track metrics, forecast future trends and manage change.
- Excellent understanding of contract management processes.
- Ability to manage contract modifications and lead negotiations on scope, cost and schedule.
- Proven ability to work with C-suite stakeholders.
- Good understanding of supply chain processes.
- Ability to work independently and track programme timelines.
- Strong team and communication skills (written, verbal, presentation).
- Strong business acumen with the ability to articulate programme-level communications.
Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work in the specified work location. Some occasional travel may be required. Only successful candidates will be contacted.
EQUAL OPPORTUNITIES
World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
Program Manager in Portsmouth employer: World Wide Technology
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Program Manager to thrive. With a hybrid work model in London, employees enjoy flexibility while being part of a dynamic team that prioritises professional growth and continuous improvement. WWT's commitment to equal opportunities and a supportive work environment ensures that every employee can contribute meaningfully and achieve their career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Programme Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions related to programme management. Think about your past experiences and how they align with the job description. We suggest doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you led multi-workstream programmes. We want to see how you managed scope, timelines, and customer satisfaction – make it relatable!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show your genuine interest in the role at WWT.
We think you need these skills to ace Program Manager in Portsmouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Program Manager role. Highlight your experience with multi-workstream programmes and financial performance, as this will show us you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that relate to project management, stakeholder communication, and risk mitigation. We want to see how you’ve tackled challenges head-on.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point without fluff.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at World Wide Technology
✨Know Your Programmes Inside Out
Before the interview, make sure you thoroughly understand the programmes you've managed in the past. Be ready to discuss specific examples of how you led multi-workstream projects, managed P&L, and ensured customer satisfaction. This will show your potential employer that you have the experience they’re looking for.
✨Master the Financials
Since financial performance is key for this role, brush up on your financial processes. Be prepared to talk about how you've created proformas, tracked metrics, and forecasted trends in previous roles. This will demonstrate your strong business acumen and ability to manage programme finances effectively.
✨Communicate Like a Pro
Effective communication is crucial, especially when dealing with C-suite stakeholders. Practice articulating your thoughts clearly and confidently. Use examples from your past experiences to illustrate how you’ve successfully communicated complex information to various audiences.
✨Be Ready for Problem-Solving
Expect questions about how you've handled risks and issues in previous programmes. Prepare to share specific instances where you took a proactive approach to resolve problems and avoid escalation. This will highlight your ability to lead major issue resolution and risk mitigation activities.
