At a Glance
- Tasks: Lead complex programmes, manage delivery, and ensure customer satisfaction.
- Company: Join World Wide Technology, a global leader in tech integration and innovation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and cross-functional collaboration.
- Why this job: Make an impact by driving innovative projects and enhancing customer experiences.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome.
WWT is looking for an experienced Program Manager responsible for leading complex, multi-workstream programmes with full ownership of delivery, financial performance (P&L), and customer satisfaction. The ideal candidate will be managing scope, timelines, and programme performance, with the ability to lead negotiations, oversee delivery, and communicate effectively at all organizational levels.
This is a contract role & outside IR35.
Contract Duration: 6 months contract
Location: London, United Kingdom (Hybrid with 1-2 days onsite per week)
Job Responsibilities:
- Plans and implements programmes which are comprised of multiple dependent workstreams (sub-projects).
- Overall responsibility for the programme P&L to ensure strong financial performance.
- Responsible for determining and coordinating the sharing of resources across projects for the overall benefit of the programme.
- Monitor and report on progress to stakeholders.
- Monitors and reports on risks, issues and situations that are impeding programme progress. Takes a proactive approach to resolving issues and avoiding escalation.
- Ensures customer satisfaction and SLAs are met.
- Drives continuous improvement in programme value to the customer and financial performance.
- Maintains communication with suppliers as appropriate in support of the programme.
- Identifies opportunities to extend the programme and/or generate new business with the customer.
- Manages schedule, scope and milestone performance across the programme.
- Oversees day-to-day delivery across programme workstreams as needed to support growth and delivery outcomes.
- Leads major issue resolution and risk mitigation activities.
- Manages cross-functional engagement ensuring all functions perform to programme expectations.
Knowledge, Skills, and Abilities:
- Project Management training in at least two (2) technology areas related to the programme is preferred.
- Excellent understanding of financial processes.
- Ability to create proformas, track metrics, forecast future trends and manage change.
- Excellent understanding of contract management processes.
- Ability to manage contract modifications and lead negotiations on scope, cost and schedule.
- Proven ability to work with C-suite stakeholders.
- Good understanding of supply chain processes.
- Ability to work independently and track programme timelines.
- Strong team and communication skills (written, verbal, presentation).
- Strong business acumen with the ability to articulate programme-level communications.
Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work in the specified work location. Some occasional travel may be required. Only successful candidates will be contacted.
EQUAL OPPORTUNITIES: World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
Program Manager in Manchester employer: World Wide Technology
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Program Manager to thrive. With a hybrid work model in London, employees enjoy flexibility while being part of a dynamic team that prioritises professional growth and continuous improvement. WWT offers competitive benefits, a commitment to diversity, and opportunities to engage with C-suite stakeholders, ensuring that every team member can contribute meaningfully to impactful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and values so you can tailor your responses. We want you to shine, so practice common interview questions and think of examples that showcase your skills as a Program Manager.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the interview to remind them of your conversation and keep you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you that Programme Manager position!
We think you need these skills to ace Program Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Program Manager. Highlight your experience with multi-workstream programmes and any relevant financial performance metrics you've managed. We want to see how you’ve led projects to success!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for WWT. Mention specific examples of how you've ensured customer satisfaction and driven continuous improvement in past roles. Let us know what makes you tick!
Showcase Your Communication Skills:As a Program Manager, communication is key. In your application, demonstrate your ability to communicate effectively at all levels. Whether it's through your writing style or examples of stakeholder engagement, we want to see your skills in action!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at WWT!
How to prepare for a job interview at World Wide Technology
✨Know Your Programmes Inside Out
Before the interview, make sure you thoroughly understand the programmes you've managed. Be ready to discuss specific examples of how you've led complex, multi-workstream projects, focusing on your role in delivery, financial performance, and customer satisfaction.
✨Master the Financials
Since this role involves P&L responsibility, brush up on your financial knowledge. Be prepared to explain how you've tracked metrics, forecasted trends, and managed budgets in previous roles. This will show that you can handle the financial aspects of the programme effectively.
✨Communicate Like a Pro
Effective communication is key for a Programme Manager. Practice articulating your thoughts clearly and confidently. Think about how you would present updates to C-suite stakeholders or resolve issues with cross-functional teams, as these scenarios may come up during the interview.
✨Show Your Problem-Solving Skills
Be ready to share examples of how you've proactively resolved issues in past programmes. Highlight your approach to risk mitigation and how you’ve ensured that customer satisfaction and SLAs were met, as this will demonstrate your ability to lead under pressure.
