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For Companies At a Glance
- Tasks: Engage with customers, manage quotes, and support sales operations daily.
- Company: Join World Wide Technology, a top global workplace for 13 years running.
- Benefits: Enjoy competitive salary, bonuses, and a supportive work culture.
- Why this job: Be part of a dynamic team in a thriving international environment.
- Qualifications: Requires a degree or equivalent experience in IT sales support.
- Other info: Embrace a culture of belonging and innovation at WWT.
The predicted salary is between 28800 - 48000 £ per year.
World Wide Technology is proud to be recognised as one of the top companies globally, ranking 19th on Fortune's prestigious list of the World's Best Workplaces. This sustained success highlights our deep commitment to recognising and supporting our employees as our greatest asset.
World Wide Technology EMEA now has an exciting new opportunity available for an Inside Sales Representative to work in the Sales Operations team. You will directly interact with the WWT Account Management teams, authorised supply partners, end-user customers as well as other internal WWT Operational support teams.
Responsibilities:
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
- Proactively build and maintain a strong working knowledge of assigned accounts
- Proactively build and maintain a strong working knowledge of strategic OEM products and services
- In-depth knowledge and use of WWT tools, processes, and partner-facing applications to build and validate technical configurations with manufacturers such as but not limited to CISCO, DELLEMC, HPE, F5, VMWARE
- Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
Experience Needed:
- B.A., Business, Finance or other related field or equivalent work experience within the IT industry
- Minimum of two years sales and or sales support experience in the information technology industry
- Proficient PC Skills (MS Office Suite)
- Previous experience working with CCW CRM tool - Preferable.
- Ability to effectively utilize WWT internal systems, tools, and processes
- Demonstrated leadership, communication, and problem-solving skills
WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration and respect for all team members, ensuring that WWT remains a great place to work for All!
Inside Sales Representative / Sales Support employer: World Wide Technology
Contact Detail:
World Wide Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative / Sales Support
✨Tip Number 1
Familiarise yourself with the specific products and services offered by World Wide Technology, especially those from strategic OEMs like CISCO and HPE. This knowledge will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of World Wide Technology on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Inside Sales Representative role, which can give you an edge in your application.
✨Tip Number 3
Brush up on your CRM skills, particularly with tools like CCW, as this is a preferred experience for the role. Consider taking online courses or tutorials to enhance your proficiency, which will show your commitment to being a strong candidate.
✨Tip Number 4
Prepare to discuss your previous sales support experiences in detail, focusing on how you've successfully managed customer requirements and built relationships. Use specific examples to illustrate your problem-solving skills and ability to work under pressure.
We think you need these skills to ace Inside Sales Representative / Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and support roles, particularly within the IT industry. Emphasise any specific achievements or skills that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of World Wide Technology's values and culture. Mention your enthusiasm for the role and how your background makes you a perfect fit for their Sales Operations team.
Highlight Technical Skills: Since the role requires knowledge of various tools and processes, be sure to mention your proficiency with MS Office Suite and any experience with CRM tools like CCW. Provide examples of how you've used these skills in previous roles.
Showcase Problem-Solving Abilities: In your application, include specific examples of how you've demonstrated leadership, communication, and problem-solving skills in past positions. This will help illustrate your capability to handle customer requirements effectively.
How to prepare for a job interview at World Wide Technology
✨Know Your Products
Familiarise yourself with the strategic OEM products and services that World Wide Technology offers. Being able to discuss these confidently will show your proactive approach and understanding of the role.
✨Demonstrate Your Sales Experience
Prepare examples from your previous sales or sales support roles that highlight your ability to respond to customer requirements and manage accounts effectively. This will showcase your relevant experience.
✨Master the Tools
If you have experience with the CCW CRM tool or similar systems, be ready to discuss how you've used them in past roles. If not, do some research on WWT's internal systems to show your willingness to learn.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you've successfully resolved issues for customers or improved processes. This will demonstrate your leadership and communication skills, which are crucial for the Inside Sales Representative role.
