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For Companies At a Glance
- Tasks: Engage with customers, manage quotes, and support sales operations daily.
- Company: Join World Wide Technology, a top global workplace for 13 years running.
- Benefits: Enjoy competitive salary, bonuses, and a supportive work culture.
- Why this job: Be part of a dynamic team in a thriving international environment.
- Qualifications: Requires a degree or equivalent experience in IT sales support.
- Other info: Embrace a culture of belonging and innovation at WWT.
The predicted salary is between 28800 - 48000 £ per year.
World Wide Technology is proud to be recognised as one of the top companies globally, ranking 19th on Fortune's prestigious list of the World's Best Workplaces. This sustained success highlights our deep commitment to recognising and supporting our employees as our greatest asset.
World Wide Technology EMEA now has an exciting new opportunity available for an Inside Sales Representative to work in the Sales Operations team. You will directly interact with the WWT Account Management teams, authorised supply partners, end-user customers as well as other internal WWT Operational support teams.
Responsibilities:
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
- Proactively build and maintain a strong working knowledge of assigned accounts
- Proactively build and maintain a strong working knowledge of strategic OEM products and services
- In-depth knowledge and use of WWT tools, processes, and partner-facing applications to build and validate technical configurations with manufacturers such as but not limited to CISCO, DELLEMC, HPE, F5, VMWARE
- Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
Experience Needed:
- B.A., Business, Finance or other related field or equivalent work experience within the IT industry
- Minimum of two years sales and or sales support experience in the information technology industry
- Proficient PC Skills (MS Office Suite)
- Previous experience working with CCW CRM tool - Preferable.
- Ability to effectively utilize WWT internal systems, tools, and processes
- Demonstrated leadership, communication, and problem-solving skills
WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits.
Equal opportunities & Sustainability statement: We strive to create an environment where all employees are empowered to succeed based on their skills, performance and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration and respect for all team members, ensuring that WWT remains a great place to work for All!
Inside Sales Representative / Sales Support employer: World Wide Technology
Contact Detail:
World Wide Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative / Sales Support
✨Tip Number 1
Familiarise yourself with World Wide Technology's products and services, especially those from strategic OEMs like CISCO and HPE. This knowledge will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of World Wide Technology on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Inside Sales Representative role, which can give you an edge in your application.
✨Tip Number 3
Brush up on your CRM skills, particularly with tools like CCW. If you have experience with similar systems, be prepared to discuss how you've used them to improve sales processes or customer interactions in your previous roles.
✨Tip Number 4
Prepare for behavioural interview questions that assess your problem-solving and communication skills. Think of specific examples from your past experiences where you successfully navigated challenges in sales support or customer service.
We think you need these skills to ace Inside Sales Representative / Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and support roles, particularly within the IT industry. Emphasise any specific tools or processes you've used that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of World Wide Technology's values and culture. Mention your enthusiasm for the role and how your skills can contribute to their success.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, problem-solving, and proficiency with CRM tools. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at World Wide Technology
✨Know Your Products
Familiarise yourself with the strategic OEM products and services mentioned in the job description, such as CISCO, DELLEMC, and HPE. Being able to discuss these products confidently will show your potential employer that you are proactive and knowledgeable.
✨Demonstrate Your Sales Experience
Prepare specific examples from your previous sales or sales support roles that highlight your ability to respond to customer requirements and manage accounts effectively. This will help illustrate your relevant experience and problem-solving skills.
✨Showcase Your Technical Skills
Be ready to discuss your proficiency with tools like MS Office Suite and any CRM systems you've used, especially CCW. Highlighting your technical skills will reassure the interviewer of your capability to utilise WWT's internal systems efficiently.
✨Emphasise Communication and Teamwork
Since the role involves interacting with various teams and customers, prepare to share examples of how you've successfully communicated and collaborated in past roles. This will demonstrate your ability to work well within a team and build strong relationships.
