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For Companies At a Glance
- Tasks: Engage with customers, manage quotes, and support sales operations daily.
- Company: Join World Wide Technology, a top global workplace for 13 years running!
- Benefits: Enjoy competitive salary, bonuses, and a supportive work culture.
- Other info: Embrace a culture of belonging and innovation at WWT.
- Why this job: Be part of a dynamic team in a thriving international environment.
- Qualifications: Requires a degree or equivalent experience in IT sales/support.
The predicted salary is between 28800 - 48000 £ per year.
World Wide Technology is proud to be recognised as one of the top companies globally, ranking 19th on Fortune's prestigious list of the World's Best Workplaces. This sustained success highlights our deep commitment to recognising and supporting our employees as our greatest asset.
World Wide Technology EMEA now has an exciting new opportunity available for an Inside Sales Representative to work in the Sales Operations team. You will directly interact with the WWT Account Management teams, authorised supply partners, end-user customers as well as other internal WWT Operational support teams.
Responsibilities:
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
- Proactively build and maintain a strong working knowledge of assigned accounts
- Proactively build and maintain a strong working knowledge of strategic OEM products and services
- In-depth knowledge and use of WWT tools, processes, and partner-facing applications to build and validate technical configurations with manufacturers such as but not limited to CISCO, DELLEMC, HPE, F5, VMWARE
- Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
Experience Needed:
- B.A., Business, Finance or other related field or equivalent work experience within the IT industry
- Minimum of two years sales and or sales support experience in the information technology industry
- Proficient PC Skills (MS Office Suite)
- Previous experience working with CCW CRM tool - Preferable.
- Ability to effectively utilize WWT internal systems, tools, and processes
- Demonstrated leadership, communication, and problem-solving skills
WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits.
Equal opportunities & Sustainability statement: We strive to create an environment where all employees are empowered to succeed based on their skills, performance and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration and respect for all team members, ensuring that WWT remains a great place to work for All!
Inside Sales Representative / Sales Support employer: World Wide Technology
Contact Detail:
World Wide Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative / Sales Support
✨Tip Number 1
Familiarise yourself with the specific products and services offered by World Wide Technology, especially those from strategic OEMs like CISCO and HPE. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of World Wide Technology on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Inside Sales Representative role, which can give you an edge in your application.
✨Tip Number 3
Brush up on your CRM skills, particularly with tools like CCW, as this is a preferred experience for the role. Consider taking online courses or tutorials to enhance your proficiency, which will show your commitment to being well-prepared for the position.
✨Tip Number 4
Prepare to discuss your previous sales support experiences in detail, focusing on how you've effectively responded to customer requirements and collaborated with teams. Use specific examples to illustrate your problem-solving skills and ability to work under pressure.
We think you need these skills to ace Inside Sales Representative / Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and the IT industry. Emphasise your proficiency with tools like MS Office and any experience with CRM systems, particularly CCW.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of World Wide Technology's values and culture. Mention specific examples of how your skills align with the responsibilities of the Inside Sales Representative role.
Highlight Relevant Experience: In your application, focus on your previous sales support roles and any direct interactions with customers or account management teams. Use metrics to demonstrate your success in these positions.
Showcase Problem-Solving Skills: Provide examples in your application that illustrate your problem-solving abilities and communication skills. This is crucial for responding to customer requirements effectively.
How to prepare for a job interview at World Wide Technology
✨Know Your Products
Familiarise yourself with the strategic OEM products and services that World Wide Technology offers. Being able to discuss these confidently will show your proactive approach and understanding of the role.
✨Demonstrate Your Sales Experience
Prepare specific examples from your previous sales or sales support roles that highlight your problem-solving skills and ability to meet customer requirements. This will help you stand out as a candidate who can deliver results.
✨Master the Tools
If you have experience with the CCW CRM tool or similar systems, be ready to discuss how you've used them effectively in past roles. If not, do some research on WWT's internal systems to show your willingness to learn.
✨Showcase Your Communication Skills
As an Inside Sales Representative, strong communication is key. Practice articulating your thoughts clearly and concisely, and be prepared to demonstrate how you've successfully communicated with customers and team members in the past.