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For Companies At a Glance
- Tasks: Engage with customers, manage quotes, and support sales operations.
- Company: Join World Wide Technology, a top global workplace recognized for employee support.
- Benefits: Enjoy competitive salary, bonus opportunities, and a commitment to sustainability.
- Why this job: Be part of a dynamic team in a growing international environment with impactful work.
- Qualifications: Requires a B.A. or equivalent experience, plus two years in IT sales support.
- Other info: WWT values diversity and is committed to equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
World Wide Technology
Inside Sales Representative / Sales Support
Permanent
London
For the 13th consecutive year, World Wide Technology is proud to be recognised as one of the top companies globally, ranking 19th on Fortune\’s prestigious list of the World\’s Best Workplaces. This sustained success highlights our deep commitment to recognising and supporting our employees as our greatest asset.
World Wide Technology EMEA now has an exciting new opportunity available for an Inside Sales Representative to work in the Sales Operations team. You will directly interact with the WWT Account Management teams, authorised supply partners, end-user customers as well as other internal WWT Operational support teams.
Responsibilities:
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
- Proactively build and maintain a strong working knowledge of assigned accounts
- Proactively build and maintain a strong working knowledge of strategic OEM products and services
- In-depth knowledge and use of WWT tools, processes, and partner-facing applications to build and validate technical configurations with manufacturers such as but not limited to CISCO, DELLEMC, HPE, F5, VMWARE
- Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
Experience Needed
- B.A., Business, Finance or other related field or equivalent work experience within the IT industry
- Minimum of two years sales and or sales support experience in the information technology industry
- Proficient PC Skills (MS Office Suite)
- Previous experience working with CCW CRM tool – Preferable.
- Ability to effectively utilize WWT internal systems, tools, and processes
- Demonstrated leadership, communication, and problem-solving skills
WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits
Equal opportunities & Sustainability statement:
World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
WWT are on a journey to positively impact sustainability on a global scale. We protect our people and our planet through sustainable and responsible business practices.
Inside Sales Representative / Sales Support employer: World Wide Technology
Contact Detail:
World Wide Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative / Sales Support
✨Tip Number 1
Familiarize yourself with the specific tools and processes used by World Wide Technology, especially the CCW CRM tool. Having a solid understanding of these systems will give you an edge during the interview process.
✨Tip Number 2
Research the strategic OEM products and services that WWT offers. Being knowledgeable about these products will help you demonstrate your proactive approach and ability to support the sales team effectively.
✨Tip Number 3
Network with current or former employees of WWT on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 4
Prepare to discuss your previous sales support experiences in detail. Highlight specific examples where you successfully managed customer requirements and collaborated with internal teams to achieve results.
We think you need these skills to ace Inside Sales Representative / Sales Support
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Inside Sales Representative position. Understand the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in sales support and the IT industry. Emphasize your proficiency with tools like MS Office and any experience with CRM systems, particularly CCW.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples of how you've successfully supported sales teams or managed customer relationships in the past.
Highlight Your Knowledge of WWT: Demonstrate your understanding of World Wide Technology and its products. Mention any familiarity with their tools, processes, or partner-facing applications, as this will show your preparedness for the role.
How to prepare for a job interview at World Wide Technology
✨Know Your Products
Make sure to familiarize yourself with the strategic OEM products and services that World Wide Technology offers. Being able to discuss these confidently will show your proactive approach and understanding of the role.
✨Demonstrate Your Sales Experience
Prepare to share specific examples from your previous sales or sales support roles, especially within the IT industry. Highlight how you effectively responded to customer requirements and managed accounts.
✨Familiarize Yourself with WWT Tools
If you have experience with the CCW CRM tool or similar systems, be ready to discuss it. Understanding WWT's internal systems and processes will give you an edge in the interview.
✨Showcase Your Communication Skills
Since the role involves direct interaction with various teams and customers, practice articulating your thoughts clearly. Demonstrating strong communication and problem-solving skills will be crucial.
