At a Glance
- Tasks: Lead complex programmes, manage delivery, and ensure customer satisfaction.
- Company: Join World Wide Technology, a global leader in tech integration.
- Benefits: Hybrid work model, competitive pay, and opportunities for growth.
- Other info: Dynamic role with potential for travel and career advancement.
- Why this job: Make an impact by driving innovative projects and improving customer experiences.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome.
WWT is looking for an experienced Program Manager responsible for leading complex, multi-workstream programmes with full ownership of delivery, financial performance (P&L), and customer satisfaction. The ideal candidate will be managing scope, timelines, and programme performance, with the ability to lead negotiations, oversee delivery, and communicate effectively at all organizational levels.
This is a contract role & outside IR35.
Contract Duration: 6 months contract
Location: London, United Kingdom (Hybrid with 1-2 days onsite per week)
Job Responsibilities:
- Plans and implements programmes which are comprised of multiple dependent workstreams (sub-projects).
- Overall responsibility for the programme P&L to ensure strong financial performance.
- Responsible for determining and coordinating the sharing of resources across projects for the overall benefit of the programme.
- Monitor and report on progress to stakeholders.
- Monitors and reports on risks, issues and situations that are impeding programme progress. Takes a proactive approach to resolving issues and avoiding escalation.
- Ensures customer satisfaction and SLAs are met.
- Drives continuous improvement in programme value to the customer and financial performance.
- Maintains communication with suppliers as appropriate in support of the programme.
- Identifies opportunities to extend the programme and/or generate new business with the customer.
- Manages schedule, scope and milestone performance across the programme.
- Oversees day-to-day delivery across programme workstreams as needed to support growth and delivery outcomes.
- Leads major issue resolution and risk mitigation activities.
- Manages cross-functional engagement ensuring all functions perform to programme expectations.
Knowledge, Skills, and Abilities:
- Project Management training in at least two (2) technology areas related to the programme is preferred.
- Excellent understanding of financial processes.
- Ability to create proformas, track metrics, forecast future trends and manage change.
- Excellent understanding of contract management processes.
- Ability to manage contract modifications and lead negotiations on scope, cost and schedule.
- Proven ability to work with C-suite stakeholders.
- Good understanding of supply chain processes.
- Ability to work independently and track programme timelines.
- Strong team and communication skills (written, verbal, presentation).
- Strong business acumen with the ability to articulate programme-level communications.
Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work in the specified work location. Some occasional travel may be required. Only successful candidates will be contacted.
EQUAL OPPORTUNITIES: World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
Program Manager in Glasgow employer: World Wide Technology
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Program Manager to thrive. With a hybrid work model in London, employees enjoy flexibility while being part of a dynamic team that prioritises professional growth and continuous improvement. WWT offers competitive benefits and a commitment to diversity, ensuring that every employee feels valued and empowered to contribute to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and challenges, especially in programme management. We want you to walk in with confidence, ready to discuss how your skills can help them achieve their goals.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples where you’ve led successful programmes or improved financial performance. We love hearing about real results and how you’ve made an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals who can bring innovation and drive to our team.
We think you need these skills to ace Program Manager in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing complex programmes. Use keywords from the job description to show that you understand what WWT is looking for.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've driven financial performance and customer satisfaction in previous roles. Numbers and outcomes speak volumes!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application gets to the right people and helps us keep track of all candidates efficiently.
How to prepare for a job interview at World Wide Technology
✨Know Your Programmes Inside Out
Before the interview, make sure you thoroughly understand the programmes you've managed in the past. Be ready to discuss specific challenges you faced, how you handled them, and the outcomes. This will show your potential employer that you have the experience needed to lead complex, multi-workstream programmes.
✨Master Financial Performance Insights
Since this role involves P&L responsibility, brush up on your financial knowledge. Be prepared to talk about how you've tracked metrics, forecasted trends, and managed budgets in previous roles. Demonstrating your understanding of financial processes will give you an edge.
✨Communicate Like a Pro
Effective communication is key for a Programme Manager. Practice articulating your thoughts clearly and confidently. Think about how you would explain complex ideas to C-suite stakeholders or team members with varying levels of understanding. This will help you stand out as a strong communicator.
✨Show Your Problem-Solving Skills
Be ready to share examples of how you've proactively resolved issues in past programmes. Highlight your approach to risk mitigation and how you ensured customer satisfaction. This will demonstrate your ability to handle challenges and keep projects on track.
