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For Companies At a Glance
- Tasks: Engage with customers, manage quotes, and support sales operations in a dynamic team.
- Company: Join World Wide Technology, ranked 19th on Fortune's Best Workplaces list for 13 years running.
- Benefits: Enjoy competitive salary, bonus opportunities, and a supportive international work environment.
- Why this job: Be part of a culture that values innovation, collaboration, and personal growth.
- Qualifications: Requires a degree or equivalent experience in IT, plus two years in sales support.
- Other info: Embrace equal opportunities and sustainability in a diverse workplace.
The predicted salary is between 28800 - 48000 £ per year.
World Wide Technology EMEA now has an exciting new opportunity available for an Inside Sales Representative to work in the Sales Operations team. You will directly interact with the WWT Account Management teams, authorised supply partners, end-user customers as well as other internal WWT Operational support teams.
Responsibilities:
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details).
- Proactively build and maintain a strong working knowledge of assigned accounts.
- Proactively build and maintain a strong working knowledge of strategic OEM products and services.
- In-depth knowledge and use of WWT tools, processes, and partner-facing applications to build and validate technical configurations with manufacturers such as but not limited to CISCO, DELLEMC, HPE, F5, VMWARE.
- Working knowledge of Direct and Indirect sources of supply and associated quote and order processes.
Experience Needed:
- B.A., Business, Finance or other related field or equivalent work experience within the IT industry.
- Minimum of two years sales and or sales support experience in the information technology industry.
- Proficient PC Skills (MS Office Suite).
- Previous experience working with CCW CRM tool - Preferable.
- Ability to effectively utilize WWT internal systems, tools, and processes.
- Demonstrated leadership, communication, and problem-solving skills.
WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration and respect for all team members, ensuring that WWT remains a great place to work for All!
Contact Detail:
World Wide Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Sales Executive (Permanent)
✨Tip Number 1
Familiarise yourself with World Wide Technology's products and services, especially those from strategic OEMs like CISCO and HPE. This knowledge will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of World Wide Technology on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Inside Sales Representative role, which can give you an edge in your application.
✨Tip Number 3
Brush up on your CRM skills, particularly with tools like CCW. If you have experience with similar systems, be prepared to discuss how you've used them to improve sales processes or customer interactions in your previous roles.
✨Tip Number 4
Prepare to showcase your problem-solving and communication skills through examples from your past experiences. Think of specific situations where you successfully resolved issues or improved customer satisfaction, as these are key traits for the role.
We think you need these skills to ace Community Sales Executive (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and support within the IT industry. Emphasise any specific achievements or projects that demonstrate your ability to meet customer requirements and work with technology products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of World Wide Technology's values and culture. Mention your enthusiasm for the role and how your skills align with their needs, particularly in building relationships and problem-solving.
Highlight Relevant Skills: In your application, clearly outline your proficiency with tools like MS Office Suite and any experience with CRM systems, especially CCW. This will show that you have the technical skills necessary for the role.
Showcase Your Communication Skills: Since the role involves interacting with various teams and customers, provide examples in your application that demonstrate your strong communication and leadership abilities. This could be through past experiences where you successfully collaborated or resolved issues.
How to prepare for a job interview at World Wide Technology
✨Know Your Products
Familiarise yourself with the strategic OEM products and services that World Wide Technology offers. Being able to discuss these confidently will show your commitment and understanding of the role.
✨Demonstrate Sales Experience
Prepare examples from your previous sales or sales support roles that highlight your ability to meet customer requirements and handle order processes efficiently. This will showcase your relevant experience.
✨Master the Tools
If you have experience with CCW CRM or similar tools, be ready to discuss how you've used them in past roles. If not, do some research on WWT's internal systems and processes to demonstrate your willingness to learn.
✨Showcase Communication Skills
Since the role involves interacting with various teams and customers, prepare to illustrate your communication and problem-solving skills. Think of specific instances where you successfully resolved issues or built strong relationships.
