Senior Software Sales Advisor in City of London

World Wide Technology is looking for a Senior Software Advisor to join our Global Software and CX team.

Why should you join the Global Software and CX team?

• You will be joining one of the fastest-growing segments in the IT industry.
• You will be WWT’s Enterprise Agreement subject matter expert and will craft sales strategies that guide customers through their licensing journeys.
• You will interact with virtually all levels of our company and sell into senior leadership personnel.
• There will be ample opportunity to forge relationships with OEM sales & product teams where you’ll be able to provide insights that will shape future GTM offers.
• You will also get the chance to present on company-wide sales meetings and create public-facing sales collateral for our platform.
• There is also a well-defined career path to match the ambition of the right candidate.

WWT are investing heavily in both EMEA and APAC and we have an exceptional opportunity to offer a truly market leading proposition to our customers, comprising mostly FTSE 100 organisations.

What will you be doing?

• As a Senior Software Advisor you are responsible for supporting Software pre-sales activities.
• You will help to identify EA sales opportunities, educate customers and sales teams on the benefits of EAs, be the voice of WWT’s market-leading EA service wrap, enable operational efficiencies in quoting and ensure proper processes/procedures are followed to execute contracts.
• You will play an integral role in developing the growth strategy as we expand further into EMEA.
• The optimal candidate will have a passion for learning, be a team player, and possess an independent drive to deliver customer delight.
• The candidate will be expected to engage directly with customers, be a thought leader, and ensure a consistent process is established to support customer product/feature requests over a contract term.
• This position would be perfect for someone who is a self-starter, enjoys developing processes, and wants to quickly grow into taking on more responsibility.
• There will also be a focus on growing revenue and GP and working with our financing teams to craft payment solutions to suit our customers’ budgets.

Responsibilities:

• Have a strong knowledge of Cisco/AppD/Meraki software buying programs.
• Develop knowledge over time on other software OEM buying programs prevalent in EMEA customer base.
• Understand and present on WWT EA+ methodology.
• Lead the building of complex proposals for large EAs, including financial modelling, financing and post sale CX support and adoption strategies.
• Develop strong internal relationships and strong OEM relationships.
• Develop growth plan to ensure profitable growth in EAs expanding into EMEA.
• Establish and maintain subscription program and product knowledge required to deliver operational excellence.
• Assist in developing SAs and CSMs grow and achieve for the benefit of the team.

Qualifications:

• Ability to work in a fast-paced environment dealing with complex customer challenges.
• Proven track record of introducing new thoughts and processes to deliver better customer experience.
• Cisco software product and program knowledge a plus.
• Strong project or process development skills.
• Lead conversations with all levels of Corporate structure.
• Ability to prioritize and organize effectively and manage multiple projects and assignments.
• Proven experience developing strong working relationships with peers and project members.
• Strong business acumen.
• Highly organized with the ability to easily toggle between tasks and areas of focus.
• Experience working with and supporting consumption and cloud offers is a plus.
• Strong presentation skills.
• A second language would be beneficial but not essential.