At a Glance
- Tasks: Lead complex programmes, manage delivery, and ensure customer satisfaction.
- Company: Join World Wide Technology, a global leader in tech integration.
- Benefits: Hybrid work model, competitive pay, and opportunities for growth.
- Other info: Dynamic role with potential for travel and career advancement.
- Why this job: Make an impact by driving innovative projects and improving customer experiences.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome.
WWT is looking for an experienced Program Manager responsible for leading complex, multi-workstream programmes with full ownership of delivery, financial performance (P&L), and customer satisfaction. The ideal candidate will be managing scope, timelines, and programme performance, with the ability to lead negotiations, oversee delivery, and communicate effectively at all organizational levels.
This is a contract role & outside IR35.
Contract Duration: 6 months contract
Location: London, United Kingdom (Hybrid with 1-2 days onsite per week)
Job Responsibilities:
- Plans and implements programmes which are comprised of multiple dependent workstreams (sub-projects).
- Overall responsibility for the programme P&L to ensure strong financial performance.
- Responsible for determining and coordinating the sharing of resources across projects for the overall benefit of the programme.
- Monitor and report on progress to stakeholders.
- Monitors and reports on risks, issues and situations that are impeding programme progress. Takes a proactive approach to resolving issues and avoiding escalation.
- Ensures customer satisfaction and SLAs are met.
- Drives continuous improvement in programme value to the customer and financial performance.
- Maintains communication with suppliers as appropriate in support of the programme.
- Identifies opportunities to extend the programme and/or generate new business with the customer.
- Manages schedule, scope and milestone performance across the programme.
- Oversees day-to-day delivery across programme workstreams as needed to support growth and delivery outcomes.
- Leads major issue resolution and risk mitigation activities.
- Manages cross-functional engagement ensuring all functions perform to programme expectations.
Knowledge, Skills, and Abilities:
- Project Management training in at least two (2) technology areas related to the programme is preferred.
- Excellent understanding of financial processes.
- Ability to create proformas, track metrics, forecast future trends and manage change.
- Excellent understanding of contract management processes.
- Ability to manage contract modifications and lead negotiations on scope, cost and schedule.
- Proven ability to work with C-suite stakeholders.
- Good understanding of supply chain processes.
- Ability to work independently and track programme timelines.
- Strong team and communication skills (written, verbal, presentation).
- Strong business acumen with the ability to articulate programme-level communications.
Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work in the specified work location. Some occasional travel may be required. Only successful candidates will be contacted.
EQUAL OPPORTUNITIES: World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
Program Manager in Chelmsford employer: World Wide Technology
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Program Manager to thrive. With a hybrid work model in London, employees enjoy flexibility while being part of a dynamic team that prioritises professional growth and continuous improvement. WWT offers competitive benefits, a commitment to diversity, and opportunities to engage with C-suite stakeholders, ensuring that every team member can contribute meaningfully to impactful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Programme Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to programme management. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We keep our listings updated and you might find opportunities that aren’t advertised elsewhere. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Program Manager in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Program Manager role. Highlight your experience with multi-workstream programmes and any relevant financial performance metrics you've managed. We want to see how your skills align with what WWT is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've led complex projects and ensured customer satisfaction. Let us see your personality come through!
Showcase Your Communication Skills:Since effective communication is key for this role, make sure your application reflects that. Use clear and concise language, and don't shy away from showcasing your ability to engage with stakeholders at all levels. We love a good communicator!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen on joining our team!
How to prepare for a job interview at World Wide Technology
✨Know Your Programmes Inside Out
Before the interview, make sure you thoroughly understand the programmes you've managed in the past. Be ready to discuss specific challenges you faced, how you handled them, and the outcomes. This will show your potential employer that you have the experience needed to lead complex, multi-workstream programmes.
✨Master Financial Performance Insights
Since financial performance is a key responsibility for this role, brush up on your knowledge of P&L management. Prepare to discuss how you've tracked metrics, forecasted trends, and ensured strong financial outcomes in previous roles. This will demonstrate your ability to manage the programme's financial health effectively.
✨Communicate Like a Pro
Effective communication is crucial, especially when dealing with C-suite stakeholders. Practice articulating your thoughts clearly and concisely. Think about examples where your communication skills made a difference in project delivery or stakeholder satisfaction, and be ready to share those stories.
✨Show Your Problem-Solving Skills
Be prepared to discuss how you've proactively resolved issues in past programmes. Think of specific instances where you identified risks and took action to mitigate them. This will highlight your ability to keep projects on track and ensure customer satisfaction, which is vital for this role.
