At a Glance
- Tasks: Lead complex programmes, manage delivery, and ensure customer satisfaction.
- Company: Join World Wide Technology, a global leader in tech integration and innovation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and cross-functional collaboration.
- Why this job: Make an impact by driving innovative projects and enhancing customer experiences.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome.
WWT is looking for an experienced Program Manager responsible for leading complex, multi-workstream programmes with full ownership of delivery, financial performance (P&L), and customer satisfaction. The ideal candidate will be managing scope, timelines, and programme performance, with the ability to lead negotiations, oversee delivery, and communicate effectively at all organizational levels.
This is a contract role & outside IR35.
Contract Duration: 6 months contract
Location: London, United Kingdom (Hybrid with 1-2 days onsite per week)
Job Responsibilities:
- Plans and implements programmes which are comprised of multiple dependent workstreams (sub-projects).
- Overall responsibility for the programme P&L to ensure strong financial performance.
- Responsible for determining and coordinating the sharing of resources across projects for the overall benefit of the programme.
- Monitor and report on progress to stakeholders.
- Monitors and reports on risks, issues and situations that are impeding programme progress. Takes a proactive approach to resolving issues and avoiding escalation.
- Ensures customer satisfaction and SLAs are met.
- Drives continuous improvement in programme value to the customer and financial performance.
- Maintains communication with suppliers as appropriate in support of the programme.
- Identifies opportunities to extend the programme and/or generate new business with the customer.
- Manages schedule, scope and milestone performance across the programme.
- Oversees day-to-day delivery across programme workstreams as needed to support growth and delivery outcomes.
- Leads major issue resolution and risk mitigation activities.
- Manages cross-functional engagement ensuring all functions perform to programme expectations.
Knowledge, Skills, and Abilities:
- Project Management training in at least two (2) technology areas related to the programme is preferred.
- Excellent understanding of financial processes.
- Ability to create proformas, track metrics, forecast future trends and manage change.
- Excellent understanding of contract management processes.
- Ability to manage contract modifications and lead negotiations on scope, cost and schedule.
- Proven ability to work with C-suite stakeholders.
- Good understanding of supply chain processes.
- Ability to work independently and track programme timelines.
- Strong team and communication skills (written, verbal, presentation).
- Strong business acumen with the ability to articulate programme-level communications.
Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work in the specified work location. Some occasional travel may be required. Only successful candidates will be contacted.
EQUAL OPPORTUNITIES: World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
Program Manager in Brighton employer: World Wide Technology
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Program Manager to thrive. With a hybrid work model in London, employees enjoy flexibility while being part of a dynamic team that prioritises professional growth and continuous improvement. WWT offers competitive benefits, a commitment to diversity, and opportunities to engage with C-suite stakeholders, ensuring that every team member can contribute meaningfully to impactful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Program Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching WWT and understanding their culture of innovation. Be ready to discuss how your experience aligns with their needs, especially around managing complex programmes and ensuring customer satisfaction.
✨Tip Number 3
Showcase your skills in financial performance and contract management during interviews. Bring examples of how you've successfully managed P&L and led negotiations in past roles to demonstrate your fit for the Programme Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the WWT team and contributing to their success.
We think you need these skills to ace Program Manager in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Program Manager role. Highlight your experience with multi-workstream programmes and any relevant financial performance metrics you've managed. We want to see how your skills align with what WWT is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've led complex projects and ensured customer satisfaction. Let us know why you’re excited about joining WWT!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to engage with stakeholders at all levels. We love a good communicator!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about wanting to join the WWT team!
How to prepare for a job interview at World Wide Technology
✨Know Your Programmes Inside Out
Before the interview, make sure you thoroughly understand programme management principles and how they apply to multiple workstreams. Brush up on your knowledge of financial performance metrics and customer satisfaction strategies, as these will be key topics during your discussion.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage risks. Think of specific examples from your past experiences where you successfully navigated complex issues or improved programme outcomes, and be ready to share those stories.
✨Showcase Your Communication Skills
As a Programme Manager, effective communication is crucial. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've engaged with C-suite stakeholders and managed cross-functional teams in previous roles, highlighting your ability to lead negotiations and drive results.
✨Demonstrate Continuous Improvement Mindset
World Wide Technology values innovation and continuous improvement. Come prepared with ideas on how you can enhance programme value and financial performance. Share examples of how you've implemented improvements in past projects, showing your proactive approach to driving success.
