At a Glance
- Tasks: Lead complex programmes, manage delivery, and ensure customer satisfaction.
- Company: Join World Wide Technology, a global leader in tech integration.
- Benefits: Hybrid work model, competitive pay, and opportunities for growth.
- Other info: Dynamic role with potential for travel and career advancement.
- Why this job: Make an impact by driving innovative projects and improving customer experiences.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome.
WWT is looking for an experienced Program Manager responsible for leading complex, multi-workstream programmes with full ownership of delivery, financial performance (P&L), and customer satisfaction. The ideal candidate will be managing scope, timelines, and programme performance, with the ability to lead negotiations, oversee delivery, and communicate effectively at all organizational levels.
This is a contract role & outside IR35.
Contract Duration: 6 months contract
Location: London, United Kingdom (Hybrid with 1-2 days onsite per week)
Job Responsibilities:
- Plans and implements programmes which are comprised of multiple dependent workstreams (sub-projects).
- Overall responsibility for the programme P&L to ensure strong financial performance.
- Responsible for determining and coordinating the sharing of resources across projects for the overall benefit of the programme.
- Monitor and report on progress to stakeholders.
- Monitors and reports on risks, issues and situations that are impeding programme progress. Takes a proactive approach to resolving issues and avoiding escalation.
- Ensures customer satisfaction and SLAs are met.
- Drives continuous improvement in programme value to the customer and financial performance.
- Maintains communication with suppliers as appropriate in support of the programme.
- Identifies opportunities to extend the programme and/or generate new business with the customer.
- Manages schedule, scope and milestone performance across the programme.
- Oversees day-to-day delivery across programme workstreams as needed to support growth and delivery outcomes.
- Leads major issue resolution and risk mitigation activities.
- Manages cross-functional engagement ensuring all functions perform to programme expectations.
Knowledge, Skills, and Abilities:
- Project Management training in at least two (2) technology areas related to the programme is preferred.
- Excellent understanding of financial processes.
- Ability to create proformas, track metrics, forecast future trends and manage change.
- Excellent understanding of contract management processes.
- Ability to manage contract modifications and lead negotiations on scope, cost and schedule.
- Proven ability to work with C-suite stakeholders.
- Good understanding of supply chain processes.
- Ability to work independently and track programme timelines.
- Strong team and communication skills (written, verbal, presentation).
- Strong business acumen with the ability to articulate programme-level communications.
Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work in the specified work location. Some occasional travel may be required. Only successful candidates will be contacted.
EQUAL OPPORTUNITIES: World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
Program Manager in Birmingham employer: World Wide Technology
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Program Manager to thrive. With a hybrid work model in London, employees enjoy flexibility while being part of a dynamic team that prioritises professional growth and continuous improvement. WWT offers competitive benefits, a commitment to diversity, and opportunities to engage with C-suite stakeholders, ensuring that every team member can contribute meaningfully to impactful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Programme Manager role.
✨Tip Number 2
Prepare for interviews by researching WWT and understanding their projects. We recommend you come armed with examples of how you've successfully managed complex programmes before. Show them you’re the perfect fit for leading those multi-workstream programmes!
✨Tip Number 3
Practice your negotiation skills! As a Programme Manager, you’ll need to lead negotiations on scope, cost, and schedule. We suggest role-playing with a friend or using online resources to sharpen those skills before your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Program Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Program Manager role. Highlight your experience with managing complex programmes, financial performance, and customer satisfaction. We want to see how your skills align with what WWT is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in programme management and how you’ve driven results. Let’s make it personal!
Showcase Your Communication Skills:Since effective communication is key for this role, ensure your written application reflects your ability to articulate ideas clearly. Use concise language and structure your application well. We want to see that you can communicate at all organisational levels!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re serious about joining the WWT team. Let’s get your application in!
How to prepare for a job interview at World Wide Technology
✨Know Your Programmes Inside Out
Before the interview, make sure you thoroughly understand the programmes you've managed in the past. Be ready to discuss specific challenges you faced, how you handled them, and the outcomes. This will show your potential employer that you have the experience needed to lead complex, multi-workstream programmes.
✨Master Financial Performance Insights
Since this role involves P&L responsibility, brush up on your financial knowledge. Be prepared to talk about how you've tracked metrics, forecasted trends, and managed budgets in previous roles. Demonstrating your understanding of financial processes will give you an edge.
✨Communicate Like a Pro
Effective communication is key for a Programme Manager. Practice articulating your thoughts clearly and confidently. Think about how you would explain complex ideas to C-suite stakeholders or team members with varying levels of understanding. This will help you stand out as a strong communicator.
✨Show Your Problem-Solving Skills
Be ready to share examples of how you've proactively resolved issues in past programmes. Highlight your approach to risk mitigation and how you ensured customer satisfaction. This will demonstrate your ability to handle challenges and keep projects on track.
