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- Tasks: Lead a team to create engaging experiences for supporters and manage Child Sponsorship initiatives.
- Company: Join a global charity dedicated to transforming the lives of vulnerable children through faith-driven work.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive environment focused on personal growth.
- Why this job: Make a real impact while working in a passionate team committed to positive change.
- Qualifications: Experience in direct marketing, project management, and team leadership is essential.
- Other info: Must be an active Christian and able to uphold the organization's values.
Individual Giving Manager
Are you an experienced Individual Giving Manager Have you delivered engaging supporter experience and are passionate about fundraising Do you want to make a lasting impact for the world s most vulnerable children
If so, this role is perfect for you!
Position: Product Experience Manager – Individual Giving
Location: Milton Keynes (with Hybrid working)
Hours: Full-time – 36.5 hours per week
Contract: Permanent
Salary: £42,750 per annum, depending on experience + good range of benefits
Closing Date: 24 March 2025
As part of the newly formed Integrated Fundraising and Marketing department you will manage a team of Supporter Care Specialists to engage proactively and reactively with supporters across the UK. The goal as a directorate is to support impacting 5.5 million lives and raising £100m in sustainable income by 2029.
By enhancing the experience of our generous supporters, the department aims to showcase the impact of the charity s work, bringing hope and sustainable change to vulnerable communities worldwide.
About the Role
As the Product Experience Manager – Individual Giving, you ll be responsible for managing a rich and engaging supporter experience for all regular giving products with a key focus on the sector-leading flagship Child Sponsorship product. You ll lead the development and delivery of inspirational experiences to drive loyalty and satisfaction by bringing to life the impact of supporters generosity.
With a number of significant strategic projects underway, this is an exciting time to join the team. You ll play a crucial role in growing one of the lead products, Child Sponsorship, by increasing retention and loyalty as well as looking for opportunities to promote additional giving. You ll also play a leading role in the implementation of the new CRM system, Dynamics 365, ensuring the marketing function best supports the fundraising objectives and helping to lead the business transformation that is required for the organisation to adopt new ways of working.
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
About You
It s essential that you have previous experience of working in a fast-paced direct marketing team.
You ll have/be:
• Strong project management skills
• A track record of delivering end-to-end donor experiences
• A self-starter who motivates and inspires those around them
• Exceptional relationship-building skills
• Experience of managing people and teams
• A strategic thinker, with an ability to seize opportunities and shape solutions.
As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment.
About the Organisation
Join an international children s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy, the team have helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything is motivated by faith as it strives to reflect God s unconditional love.
As a child-focused organisation committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
The charity is a registered organisation operating the Misconduct Disclosure Scheme (MDS) and will check with your previous employers about your behaviour and conduct and will be requesting you to complete a form known as a Statement of Conduct. For more information see: The Misconduct Disclosure Scheme.
Please note we can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client s Christian mission, values, culture, and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
You may also have experience in areas such as Individual Giving, Individual Giving Manager, Individual Giving Lead, Individual Giving Fundraiser, Supporter Care Manager, Supporter Experience Manager, Fundraising Manager, Individual Giving Fundraising Manager, Fundraising and Marketing Manager, Marketing Manager, Direct Marketing, Customer Service Manager, Customer Service.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Individual Giving Manager employer: World Vision
Contact Detail:
World Vision Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Individual Giving Manager
✨Tip Number 1
Familiarize yourself with the charity's mission and values. Since this role is deeply rooted in Christian faith and community service, demonstrating your understanding and alignment with these principles during your interactions can set you apart.
✨Tip Number 2
Highlight your project management skills by preparing examples of past projects where you successfully enhanced donor experiences. Be ready to discuss how you can apply these skills to improve the Child Sponsorship product.
✨Tip Number 3
Showcase your relationship-building abilities by preparing anecdotes that illustrate how you've effectively engaged with supporters or team members in previous roles. This will demonstrate your capacity to inspire and motivate others.
✨Tip Number 4
Research the new CRM system, Dynamics 365, and be prepared to discuss how you would leverage it to support fundraising objectives. Understanding its functionalities can give you an edge in the interview process.
We think you need these skills to ace Individual Giving Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Individual Giving Manager position. Understand the key responsibilities and required skills, especially focusing on project management and donor experience.
Highlight Relevant Experience: In your application, emphasize your previous experience in direct marketing and managing teams. Provide specific examples of how you've successfully delivered engaging supporter experiences and driven loyalty.
Showcase Your Passion: Make sure to convey your passion for fundraising and working with vulnerable communities. Share any personal stories or motivations that align with the charity's mission and values.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values of the organization. Mention your commitment to Christian faith and how it influences your work, as this is a key aspect of the role.
How to prepare for a job interview at World Vision
✨Showcase Your Passion for Fundraising
Make sure to express your genuine passion for fundraising and how it aligns with the mission of the charity. Share specific examples of how you've engaged supporters in the past and the impact it had on their experience.
✨Demonstrate Project Management Skills
Prepare to discuss your project management experience, especially in fast-paced environments. Highlight any successful campaigns you've led, focusing on your role in delivering end-to-end donor experiences.
✨Emphasize Relationship-Building Abilities
Be ready to talk about your exceptional relationship-building skills. Provide examples of how you've motivated and inspired teams or supporters, and how these relationships have contributed to fundraising success.
✨Align with the Organisation's Values
Since this is a Christian organization, it's important to convey your commitment to the Christian faith and how it influences your work. Be prepared to discuss how you can integrate your faith into your role and respect the diverse expressions of faith within the organization.
