Impact Communications Officer

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This communications officer supports the Impact and External Engagement Communications team’s efforts to raise World Vision’s brand as a preferred partner for ending poverty. The officer does this by, where required, project managing communications subgroup plans in support of the other advisors; working with subject matter experts in sector and ministry teams to ensure their content is up-to-date and engaging; supporting WVI’s efforts to boost its thought leadership and raising technical brand; and ensuring World Vision has best in class corporate communications products available.

Oversee the project management of priority communications efforts lead by GC staff:

• Work with team staff, and occasionally directly with GC initiatives/working groups, to ensure a comms sub-group project is delivered on time.

Ensure the quality of all World Vision International corporate content and information is available to the public:

• Liaise with subject matter experts in sector teams and ministry teams to ensure that there is sufficient, up-to-date content on all World Vision channels.
• In collaboration with key Global Centre teams, lead on the production of high-quality corporate information that positions World Vision and World Vision International among key audiences.

Support World Vision’s thought leadership initiative:

• Keep the wvi.org/view platform up-to-date, ensuring that it capitalises on the latest software updates to the website.
• Act as a site administrator, uploading finished articles, and reporting back to the team on engagement metrics.
• Update and promote thought leadership training and guidance on the e-campus platform and elsewhere.

Coordinate and/or facilitate spaces for sharing best practices and training:

• Book and facilitate a community of practice or similar virtual meetings comprising staff from across the Partnership.
• Maintain Teams sites and other sites where key documents/trainings are stored.
• Prepare presentations on key areas of the team’s work for use in national, regional, and global trainings, e.g., How to gather impact stories.

Gather, analyse, and prepare updates on data-driven insight into the impact of brand-building communications:

• All engagement with the communications products and other activities will be tracked using data gathered from media, social media, and surveys.
• Prepare presentations for internal use on the impact of the team’s work using key metrics data.
• Contribute to Global Marketing and Communications engagement efforts that build team unity, collaboration, and trust.
• A minimum of a Bachelor’s degree in English, Journalism, Communications, Knowledge Management, or a related field.
• Six years of experience in communications or public policy/advocacy fields, with experience working in a nonprofit.
• Exceptional command of written and spoken English, grammar, syntax, and style. With the proven ability to edit complex, technical, or sensitive content into accessible and engaging language.
• Experience working with global and culturally diverse teams.
• Familiarity with software, including Microsoft Teams, website editors, media, and social media tracking, and e-training.
• Strong project/time management skills with the ability to manage multiple priorities under deadlines.
• Comfortable working in a fully remote, digital environment.
• Ability to travel domestically and internationally as needed, though likely no more than 10% annually.
• Strategic approach to reputation, positioning, and communications planning, and knowledge of audience engagement.
• Demonstrated success in understanding audience and stakeholder needs and channel management.
• Excellent written and verbal communication skills to deal with the highest level of organisation/business representatives.
• Experience in commissioning, editing, and publishing news and/or magazine articles.
• Experience across a range of communications approaches and products.

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