At a Glance
- Tasks: Lead user experience strategy for World Vision’s Sponsor App and Portal.
- Company: Join World Vision, a global non-profit transforming children's lives for 75 years.
- Benefits: Enjoy a fulfilling career with opportunities for personal and professional growth.
- Why this job: Make a real impact by enhancing digital experiences for child sponsors worldwide.
- Qualifications: 5+ years in UX/UI design; degree or certification in related fields required.
- Other info: Remote work options available; travel up to 15%.
The predicted salary is between 36000 - 60000 £ per year.
Digital Experience Design Manager, Sponsor App & Portal
Join to apply for the Digital Experience Design Manager, Sponsor App & Portal role at World Vision
Digital Experience Design Manager, Sponsor App & Portal
1 day ago Be among the first 25 applicants
Join to apply for the Digital Experience Design Manager, Sponsor App & Portal role at World Vision
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Here’s where you come in:
As the Digital Experience Design Manager, you will lead the user experience strategy and innovation roadmap for World Vision’s Experience Platform (Sponsor Mobile App and Portal). You will partner with Support Offices (SOs) marketing leaders and Child Sponsors to design and evolve digital-first sponsor experiences that increase sponsor engagement, satisfaction and retention.
You will collaborate closely with cross-functional teams, including Support Offices, Product Owners, and the Digital Enablement team, to guide the UX strategy and delivery for the Experience Platform. Your leadership will shape best practices, facilitate design thinking, and influence prioritisation through data-driven insights and user input.
Acting as a strategic UX/UI practitioner, the role blends design thinking, agile product development, and global collaboration to deliver rich, intuitive and engaging experiences that deepen sponsor connection.
While the App and Portal are the primary focus (80%), the role also contributes to other digital experiences (20%), working cross-functionally to ensure a cohesive and human-centered digital ecosystem aligned with World Vision’s vision and mission.
Requirements include:
- Bachelor’s or Master’s in UX Design, HCI, Digital Product Design, or related field. Equivalent industry certification (e.g., UX Design, Human-Centered Design) accepted.
- 5+ years in digital experience/UX/UI design, preferably in multi-market or global contexts
- Proven experience designing and evolving apps and/or portals for user engagement
- Deep understanding of UX research, testing, and agile delivery methods
- Strong portfolio showcasing human-centered design with measurable impact
- Experience in a mission-driven or donor-centric context is an advantage.
- Excellent written and spoken English
- Required travel Up to 15%
Is this the job for you?
Find the full responsibilities and requirements for this position and apply online. The application will be open until filled.
World Vision is dedicated to our team members’ development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people.
For more information on World Vision International, please visit our website: www.wvi.org.Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.
Seniority level
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Mid-Senior level
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Employment type
Full-time
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Design and Information Technology
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Non-profit Organizations
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Digital Experience Design Manager, Sponsor App & Portal employer: World Vision
Contact Detail:
World Vision Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Experience Design Manager, Sponsor App & Portal
✨Tip Number 1
Familiarise yourself with World Vision's mission and values. Understanding their focus on helping vulnerable children will not only help you align your application but also prepare you for discussions during interviews, showcasing your passion for their cause.
✨Tip Number 2
Network with current or former employees of World Vision, especially those in design roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
✨Tip Number 3
Prepare to discuss specific examples from your portfolio that demonstrate your experience in user engagement and human-centred design. Be ready to explain how your work has made a measurable impact, as this aligns closely with the role's requirements.
✨Tip Number 4
Stay updated on the latest trends in UX/UI design and agile methodologies. Being knowledgeable about current best practices will not only enhance your discussions but also show your commitment to continuous learning and improvement in the field.
We think you need these skills to ace Digital Experience Design Manager, Sponsor App & Portal
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Digital Experience Design Manager position. Tailor your application to highlight how your skills and experiences align with the job description.
Showcase Your Portfolio: Since this role requires a strong portfolio showcasing human-centered design, ensure that your portfolio is up-to-date and includes examples of your work that demonstrate measurable impact in UX/UI design.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for World Vision's mission. Highlight any relevant experience in mission-driven or donor-centric contexts to strengthen your application.
Highlight Relevant Experience: In your CV, emphasise your 5+ years of experience in digital experience/UX/UI design, particularly in multi-market or global contexts. Use specific examples to illustrate your understanding of UX research, testing, and agile delivery methods.
How to prepare for a job interview at World Vision
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your best work in UX/UI design. Focus on projects that demonstrate your ability to create engaging digital experiences, especially those that have measurable impacts on user engagement and satisfaction.
✨Understand the Mission
Familiarise yourself with World Vision's mission and values. Be prepared to discuss how your design philosophy aligns with their goal of transforming vulnerable children's lives. This will show your genuine interest in the role and the organisation.
✨Prepare for Design Thinking Questions
Expect questions that assess your understanding of design thinking and agile methodologies. Be ready to discuss how you've applied these concepts in past projects, particularly in multi-market or global contexts.
✨Demonstrate Collaboration Skills
Since the role involves working closely with cross-functional teams, be prepared to share examples of how you've successfully collaborated with others in previous roles. Highlight your communication skills and ability to influence prioritisation through data-driven insights.