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- Tasks: Lead user experience strategy for World Vision’s Sponsor App and Portal.
- Company: Join World Vision, a global non-profit transforming children's lives for 75 years.
- Benefits: Enjoy a fulfilling career with opportunities for personal and professional growth.
- Why this job: Make a real impact by enhancing digital experiences for child sponsors worldwide.
- Qualifications: Bachelor’s or Master’s in UX Design or related field; 5+ years in digital design required.
- Other info: Remote work options available; travel up to 15%.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Digital Experience Design Manager, Sponsor App & Portal
Join to apply for the Digital Experience Design Manager, Sponsor App & Portal role at World Vision
Digital Experience Design Manager, Sponsor App & Portal
1 day ago Be among the first 25 applicants
Join to apply for the Digital Experience Design Manager, Sponsor App & Portal role at World Vision
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Here’s where you come in:
As the Digital Experience Design Manager, you will lead the user experience strategy and innovation roadmap for World Vision’s Experience Platform (Sponsor Mobile App and Portal). You will partner with Support Offices (SOs) marketing leaders and Child Sponsors to design and evolve digital-first sponsor experiences that increase sponsor engagement, satisfaction and retention.
You will collaborate closely with cross-functional teams, including Support Offices, Product Owners, and the Digital Enablement team, to guide the UX strategy and delivery for the Experience Platform. Your leadership will shape best practices, facilitate design thinking, and influence prioritisation through data-driven insights and user input.
Acting as a strategic UX/UI practitioner, the role blends design thinking, agile product development, and global collaboration to deliver rich, intuitive and engaging experiences that deepen sponsor connection.
While the App and Portal are the primary focus (80%), the role also contributes to other digital experiences (20%), working cross-functionally to ensure a cohesive and human-centered digital ecosystem aligned with World Vision’s vision and mission.
Requirements include:
- Bachelor’s or Master’s in UX Design, HCI, Digital Product Design, or related field. Equivalent industry certification (e.g., UX Design, Human-Centered Design) accepted.
- 5+ years in digital experience/UX/UI design, preferably in multi-market or global contexts
- Proven experience designing and evolving apps and/or portals for user engagement
- Deep understanding of UX research, testing, and agile delivery methods
- Strong portfolio showcasing human-centered design with measurable impact
- Experience in a mission-driven or donor-centric context is an advantage.
- Excellent written and spoken English
- Required travel Up to 15%
Is this the job for you?
Find the full responsibilities and requirements for this position and apply online . The application will be open until filled.
World Vision is dedicated to our team members’ development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people.
For more information on World Vision International, please visit our website: vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.
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Digital Experience Design Manager, Sponsor App & Portal employer: World Vision
Contact Detail:
World Vision Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Experience Design Manager, Sponsor App & Portal
✨Tip Number 1
Familiarise yourself with World Vision's mission and values. Understanding their focus on vulnerable children and community support will help you align your experience and passion with their goals during discussions.
✨Tip Number 2
Showcase your experience in designing user-centric digital experiences. Be prepared to discuss specific projects where you've successfully increased user engagement and satisfaction, as this is crucial for the role.
✨Tip Number 3
Network with current or former employees of World Vision. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 4
Prepare to discuss your approach to collaboration across cross-functional teams. Highlight any experience you have in agile environments, as this will demonstrate your ability to work effectively within their structure.
We think you need these skills to ace Digital Experience Design Manager, Sponsor App & Portal
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Digital Experience Design Manager position. Understand the key responsibilities and required skills, especially focusing on UX design, agile methodologies, and user engagement.
Tailor Your CV: Customise your CV to highlight relevant experience in digital experience, UX/UI design, and any specific projects that demonstrate your ability to lead user experience strategies. Use keywords from the job description to align your skills with what World Vision is looking for.
Craft a Compelling Cover Letter: Write a cover letter that not only showcases your passion for UX design but also reflects your understanding of World Vision's mission. Mention how your experience aligns with their goals and how you can contribute to enhancing sponsor engagement through innovative design.
Showcase Your Portfolio: Include a link to your portfolio that highlights your best work in UX/UI design. Make sure to feature projects that demonstrate measurable impact and user engagement, as this will be crucial for a role focused on enhancing digital experiences.
How to prepare for a job interview at World Vision
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your best work in UX/UI design. Focus on projects that demonstrate your ability to create engaging user experiences, especially those that have measurable impacts on user engagement and satisfaction.
✨Understand the Mission
Familiarise yourself with World Vision's mission and values. Be prepared to discuss how your design philosophy aligns with their goal of transforming vulnerable children's lives. This will show your genuine interest in the role and the organisation.
✨Prepare for Design Thinking Questions
Expect questions that assess your understanding of design thinking and agile methodologies. Be ready to discuss how you have applied these concepts in previous roles, particularly in multi-market or global contexts.
✨Demonstrate Collaboration Skills
Since the role involves working closely with cross-functional teams, be prepared to share examples of how you've successfully collaborated with others in the past. Highlight your communication skills and ability to influence prioritisation through data-driven insights.
