At a Glance
- Tasks: Build meaningful relationships with supporters and encourage legacy gifts.
- Company: Join a passionate international children's charity making a real difference.
- Benefits: Flexible working culture, generous holiday allowance, and pension scheme.
- Other info: Opportunities for faith-based gatherings and a supportive team environment.
- Why this job: Make an impact while connecting with people who care about children’s futures.
- Qualifications: Experience in client-facing roles and a warm, engaging phone manner.
Do you love building relationships with people? Are you a confident communicator with great listening skills? Do you have experience of working in a client-facing role such as sales, account management or customer service? We are looking for a Legacy Officer to join the team, so if this sounds like you then apply today!
Position: Legacy Giving Officer (internally known as Legacy Relationship Executive)
Location: Milton Keynes/Hybrid
Hours: Full time (36.5 hours per week with one evening per week)
Contract: Permanent
Salary: £30,874 per annum, depending on experience plus a good range of benefits
Closing Date: Wed 4th Dec 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.
About the Role
We are looking for a Legacy Relationship Executive to grow the future legacy income through building relationships with long-serving supporters and asking them to consider leaving a gift in their will and following up with supporters who have expressed an interest to convert them to pledgers. With over 100,000 supporters around the UK, this job focuses on supporters who have been supporting the charity for over 10 years and really love sponsoring a child and helping the cause.
This role involves mainly thanking our sponsors and ensuring they are getting the best experience, keeping them informed, updated and asking them to consider a gift in their will. It’s a role where you can really build some excellent and meaningful relationships and the people you are calling quite often have time to chat and want to talk to you!
The role IS for you if:
- You have an engaging, warm phone manner and a passion for excellence in making a difference to the lives of the children who we serve.
- You have a good level of written English and are results-driven.
- You are comfortable being on the phone and have had previous telemarketing experience in either sales, account management or customer service.
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by our Christian faith, we serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.
In addition to the salary offered, we offer:
- A flexible and supportive working culture
- Pension scheme (with employer contributions)
- Generous holiday allowance
- Free parking (Milton Keynes office)
- Opportunities for faith-based gatherings, prayer, and devotionals
- A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy, the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer, we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
You may also have experience in areas such as Relationship Officer, Telemarketing, Sales, Account Management, Customer Service, Customer Service Agent, Customer Service Officer, Customer Care Agent, Customer Care, Account Manager, Client Engagement, Supporter Engagement.
Legacy Giving Officer in Bletchley employer: World Vision
Join a purpose-driven international children's charity in Milton Keynes, where you can make a meaningful impact by building lasting relationships with supporters. We offer a flexible and supportive work culture, generous holiday allowances, and opportunities for personal and spiritual growth within a welcoming team that shares your Christian values. With a commitment to diversity and employee well-being, this is an excellent place to develop your career while contributing to a noble cause.
StudySmarter Expert Advice🤫
We think this is how you could land Legacy Giving Officer in Bletchley
✨Tip Number 1
Get to know the organisation inside out! Familiarise yourself with their mission, values, and the impact they have on the community. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of phone communication, try role-playing with friends or family. Focus on being warm and engaging, just like you would with long-serving supporters.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference.
We think you need these skills to ace Legacy Giving Officer in Bletchley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for making a difference shine through. We want to see how much you care about the cause and how your values align with ours.
Tailor Your Experience:Make sure to highlight any relevant experience you have in client-facing roles. Whether it's sales, account management, or customer service, we want to know how your skills can help us build those meaningful relationships.
Be Clear and Concise:Keep your written application clear and to the point. We appreciate good written English, so make sure your application is easy to read and free from jargon. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at World Vision
✨Know Your Audience
Before the interview, take some time to research the charity and its mission. Understand their values and how they integrate faith into their work. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves building relationships over the phone, practice your phone manner. Be warm, engaging, and confident. You might even want to do a mock call with a friend to get comfortable with the flow of conversation and ensure you can articulate your thoughts clearly.
✨Highlight Relevant Experience
Prepare specific examples from your past roles in sales, account management, or customer service that demonstrate your ability to build relationships and drive results. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the organisation. Ask about their current projects, how they measure success in legacy giving, or how they support their team members in achieving their goals.
