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- Tasks: Lead sponsorship operations and enhance digital experiences for child sponsors.
- Company: Join a global charity transforming children's lives through faith-driven initiatives.
- Benefits: Flexible working, generous holidays, pension scheme, and free parking.
- Why this job: Make a real difference in vulnerable children's lives while growing your career.
- Qualifications: Experience in process mapping, data analysis, and project management.
- Other info: Be part of a passionate team dedicated to positive change.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Sponsorship Operations Manager to play a key role in helping to deliver a digital first experience for child sponsors and act as a critical business owner during the CRM transformation. This is an exciting time to join the team, with several strategic initiatives underway. With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith. Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Position: Sponsorship Operations Manager
Location: Milton Keynes – Hybrid (2 days per week in the office)
Hours: Full Time 36.5 Hours
Contract: Permanent
Salary: Circa £36,576
Closing Date for applications: 20th Feb 2026
Interview Dates: W/C 23rd Feb 2026
About the Role
As the Sponsorship Operations Manager, you will play a pivotal role in ensuring the smooth and effective running of the sector leading Child Sponsorship product driving high levels of supporter satisfaction and long term loyalty. You’ll be responsible for ensuring the delivery of key child content pieces, working closely with the marketing team to deliver them to supporters across multi-channels.
A confident and collaborative communicator, you will build strong relationships with colleagues across the charity, in the communities where it operates, and in the wider charity partnership. These will help you represent key stakeholders in meetings and influence thinking and process improvements.
Your strong analytical skills will allow you to interpret data, identify trends, and highlight areas for improvement. You will use these insights to propose forward thinking solutions, support colleagues across the organisation, and help maintain a supporter experience that consistently meets sponsorship standards. Confident in your decision making, you’ll know when you can approve exceptions to the norm, and when you will need to involve other teams.
This is an exciting time to join the team, with several strategic initiatives underway. You will play a key role in helping to deliver a digital first experience for our child sponsors and act as a critical business owner during the CRM transformation. Your expertise will ensure that sponsorship operations are well represented, efficient, and future ready.
About You
- Experience mapping processes and recommending operational improvements
- Confidence implementing changes while considering stakeholder impact
- Ensuring accuracy, timeliness, and safeguarding standards in all child content
- Ability to analyse large data sets
- Competent using dashboards, CRM reports, and Excel/Sheets
- Clear written and verbal communication
- Managing multiple projects simultaneously
- Supporting strategic projects, especially digital transformation initiatives
Christian identity underpins everything the charity does, so as an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
In addition to the salary offered, we offer:
- A flexible and supportive working culture
- Pension scheme (with employer contributions)
- Generous holiday allowance
- Free parking (Milton Keynes office)
- Opportunities for faith-based gatherings, prayer, and devotionals
- A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
You may also have experience in areas such Sponsorship, Supporter Experience, Production Operation Manager, Fundraising Operations Manager, Digital Experience, Customer Service, Project Manager, Digital Experience Manager, Digital Experience Operations Manager.
Sponsorship Operations Manager in Milton Keynes employer: World Vision UK
Contact Detail:
World Vision UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sponsorship Operations Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the organisation's mission and values. Show how your skills align with their goals, especially around child sponsorship and digital transformation. We want to see your passion!
✨Tip Number 3
Practice your communication skills! Whether it's verbal or written, being clear and confident is key. Mock interviews with friends can help you nail down your delivery and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our mission to transform children's lives.
We think you need these skills to ace Sponsorship Operations Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sponsorship Operations Manager role. Highlight your experience in mapping processes and operational improvements, as well as your analytical skills. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves building strong relationships, it's crucial to demonstrate your clear written and verbal communication skills. Use examples from your past experiences where you've effectively communicated with stakeholders or managed multiple projects.
Emphasise Your Digital Savvy: As we're focusing on a digital-first experience, make sure to mention any relevant experience you have with CRM systems, dashboards, and data analysis tools. We love seeing candidates who are comfortable with technology and can help us drive our digital transformation initiatives.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and securely. Plus, it gives you a chance to explore more about our mission and values before you hit 'send'!
How to prepare for a job interview at World Vision UK
✨Know Your Stuff
Before the interview, dive deep into the organisation's mission and values. Understand how they help vulnerable children and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect on a personal level.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples of how you've used data to drive improvements in previous roles. Bring along any relevant metrics or reports that highlight your ability to analyse large datasets and implement operational changes effectively.
✨Be a Collaborative Communicator
Since this role involves working closely with various teams, practice articulating your thoughts clearly. Think of examples where you've successfully collaborated with others to achieve a common goal, especially in a digital transformation context.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing multiple projects or implementing changes with stakeholder impact. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your decision-making process.
