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- Tasks: Lead a team to create engaging experiences for supporters and manage Child Sponsorship products.
- Company: Join World Vision, a global charity dedicated to improving the lives of vulnerable children.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive work environment.
- Why this job: Make a real impact while integrating your Christian faith in a meaningful way.
- Qualifications: Experience in direct marketing, project management, and team leadership is essential.
- Other info: Must be an active Christian and eligible to work in the UK.
The predicted salary is between 36750 - 47750 £ per year.
Individual Giving Manager
Are you an experienced Individual Giving Manager? Have you delivered engaging supporter experience and are passionate about fundraising? Do you want to make a lasting impact for the world’s most vulnerable children?
If so, this role is perfect for you!
Position: Product Experience Manager – Individual Giving
Location: Milton Keynes (with Hybrid working)
Hours: Full-time – 36.5 hours per week
Contract: Permanent
Salary: £42,750 per annum, depending on experience + good range of benefits
Closing Date: 24 March 2025
As part of the newly formed Integrated Fundraising and Marketing department you will manage a team of Supporter Care Specialists to engage proactively and reactively with supporters across the UK. The goal as a directorate is to support impacting 5.5 million lives and raising £100m in sustainable income by 2029.
By enhancing the experience of our generous supporters, the department aims to showcase the impact of the charity’s work, bringing hope and sustainable change to vulnerable communities worldwide.
About the Role
As the Individual Giving Manager – Product Experience, you’ll be responsible for managing a rich and engaging supporter experience for all our regular giving products – with a key focus on our sector-leading flagship Child Sponsorship product. You’ll lead the development and delivery of inspirational experiences to drive loyalty and satisfaction by bringing to life the impact of our supporters generosity.
With a number of significant strategic projects underway, this is an exciting time to join the team. You’ll play a crucial role in growing one of our lead product, Child Sponsorship, by increasing retention and loyalty as well as looking for opportunities to promote additional giving. You’ll also play a leading role in the implementation of our new CRM system, Dynamics 365, ensuring the marketing function best supports our fundraising objectives and helping to lead the business transformation that is required for the organisation to adopt new ways of working.
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
About You
It’s essential that you have previous experience of working in a fast-paced direct marketing team.
You’ll have/be:
• Strong project management skills
• A track record of delivering end-to-end donor experiences
• A self-starter who motivates and inspires those around them
• Exceptional relationship-building skills
• Experience of managing people and teams
• A strategic thinker, with an ability to seize opportunities and shape solutions.
As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment.
About the Organisation
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
As a child-focused organisation, we are committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
We are a registered organisation operating the Misconduct Disclosure Scheme (MDS) and we shall check with your previous employers about your behaviour and conduct. We will be requesting you to complete a form known as a Statement of Conduct. For more information see: The Misconduct Disclosure Scheme.
Please note we can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture, and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
You may also have experience in areas such as Individual Giving, Individual Giving Manager, Individual Giving Lead, Individual Giving Fundraiser, Supporter Care Manager, Supporter Experience Manager, Fundraising Manager, Individual Giving Fundraising Manager, Fundraising and Marketing Manager, Marketing Manager, Direct Marketing, Customer Service Manager, Customer Service.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Individual Giving Manager employer: World Vision UK
Contact Detail:
World Vision UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Individual Giving Manager
✨Tip Number 1
Familiarize yourself with the specific fundraising strategies and donor engagement techniques used by World Vision. Understanding their approach will help you align your experience with their goals and demonstrate your passion for making a difference.
✨Tip Number 2
Highlight your project management skills by preparing examples of past projects where you successfully led teams to enhance donor experiences. Be ready to discuss how you can apply these skills to improve the Child Sponsorship product.
✨Tip Number 3
Showcase your relationship-building abilities by preparing anecdotes that illustrate how you've effectively engaged with supporters or team members in previous roles. This will be crucial in demonstrating your fit for managing Supporter Care Specialists.
✨Tip Number 4
Since this role requires an active Christian faith, be prepared to discuss how your beliefs influence your work and commitment to the mission of World Vision. Authenticity in this area will resonate well with the hiring team.
We think you need these skills to ace Individual Giving Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Individual Giving Manager position. Make sure you understand the key responsibilities and how your experience aligns with them.
Highlight Relevant Experience: In your application, emphasize your previous experience in direct marketing and fundraising. Provide specific examples of how you've delivered engaging supporter experiences and managed teams effectively.
Showcase Your Passion: Express your passion for fundraising and making a difference in the lives of vulnerable children. Share any personal stories or motivations that connect you to the mission of the organization.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Use keywords related to project management, relationship-building, and strategic thinking to make your application stand out.
How to prepare for a job interview at World Vision UK
✨Show Your Passion for Fundraising
Make sure to express your enthusiasm for fundraising and how it can impact vulnerable communities. Share personal stories or experiences that highlight your commitment to making a difference.
✨Demonstrate Project Management Skills
Prepare examples of past projects where you successfully managed teams and delivered end-to-end donor experiences. Highlight your ability to motivate others and drive results in a fast-paced environment.
✨Highlight Relationship-Building Abilities
Be ready to discuss how you've built and maintained strong relationships with supporters and team members. Use specific examples to illustrate your exceptional interpersonal skills.
✨Align with the Organisation's Values
Since this role requires a commitment to Christian values, be prepared to discuss how your faith aligns with the mission of the organization. Show your understanding of their work and how you can contribute to their goals.
