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- Tasks: Lead the development of engaging supporter experiences for our Child Sponsorship product.
- Company: Join World Vision, a global charity transforming lives of vulnerable children for over 60 years.
- Benefits: Enjoy a competitive salary, hybrid working options, and a supportive team culture.
- Why this job: Make a real impact in children's lives while integrating your Christian faith into your work.
- Qualifications: Experience in direct marketing, strong project management skills, and a passion for fundraising required.
- Other info: Flexible working policies and commitment to diversity make this an inclusive workplace.
The predicted salary is between 36000 - 51000 £ per year.
Product Experience Manager page is loaded
Product Experience Manager
Location: Milton Keynes, United Kingdom
Time Type: Full time
Posted On: Publicado hace 2 dÃas
Time Left to Apply: Fecha final: 25 de marzo de 2025 (Quedan 18 dÃas para realizar la solicitud)
Job Requisition ID: JR40481
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
Salary: £42,750 per annum, depending on experience + good range of benefits
Contract: Permanent – 36.5 hours per week
Based: Milton Keynes with hybrid working
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.
Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.
Fundraising and Marketing Directorate: As part of the newly formed Integrated Fundraising and Marketing department you will manage our team of Supporter Care Specialists to engage proactively and reactively with our supporters across the UK. Our goal as a directorate is to support impacting 5.5 million lives and raising £100m in sustainable income by 2029.
By coordinating with various income-generating strategies, the department aims to enhance the impact of World Vision\’s work, bringing hope and sustainable change to vulnerable communities worldwide.
Job Purpose:
Are you an experienced Individual Giving Manager, who has delivered an engaging supporter experience and is passionate about fundraising? Do you want to make a lasting impact for the world’s most vulnerable children? If so, this role is perfect for you!
As the Individual Giving Manager – Product Experience, you’ll be responsible for managing a rich and engaging supporter experience for all our regular giving products – with a key focus on our sector-leading flagship Child Sponsorship product. You’ll lead the development and delivery of inspirational experiences to drive loyalty and satisfaction by bringing to life the impact of our supporters\’ generosity.
It’s essential that you have previous experience of working in a fast-paced direct marketing team. You’ll have strong project management skills and a track record of delivering end-to-end donor experiences. You’ll be a self-starter who motivates and inspires those around them. You’ll have exceptional relationship-building skills and experience of managing people and teams. You’ll also be a strategic thinker, with an ability to seize opportunities and shape solutions.
With a number of significant strategic projects underway, this is an exciting time to join the team. You’ll play a crucial role in growing one of our lead products, Child Sponsorship, by increasing retention and loyalty as well as looking for opportunities to promote additional giving. You’ll also play a leading role in the implementation of our new CRM system, Dynamics 365, ensuring the marketing function best supports our fundraising objectives and helping to lead the business transformation that is required for the organisation to adopt new ways of working.
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given this advert.
Note: You MUST have the Right to work in the UK documentation as unfortunately this role is not sponsored and your application cannot be considered any further without it.
Closing Date for applications: 24 March 2025
Interview Dates: TBC
Universal acceptance for everyone, everywhere is at the heart of our Christian organisation. We promote diversity of thought, culture and background, which connects the entire World Vision family. As such, World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices.
As a child-focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
World Vision UK is a registered organisation operating the Misconduct Disclosure Scheme (MDS) and we shall check with your previous employers about your behaviour and conduct. We will be requesting they complete a form known as a Statement of Conduct.
For more information see: The Misconduct Disclosure Scheme
As a Disability committed employer, we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access our job application page as a result of your disability.
By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK – Job Applicant Privacy Notice.
No agencies please.
Applicant Types Accepted: Local Applicants Only
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Product Experience Manager employer: World Vision International (New)
Contact Detail:
World Vision International (New) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Experience Manager
✨Tip Number 1
Familiarize yourself with World Vision's mission and values. Understanding their focus on vulnerable children and the impact of their work will help you align your passion for fundraising with their goals during the interview.
✨Tip Number 2
Highlight your experience in managing donor relationships and creating engaging supporter experiences. Be ready to share specific examples of how you've successfully increased donor retention and loyalty in previous roles.
✨Tip Number 3
Prepare to discuss your project management skills, especially in fast-paced environments. Think of instances where you've led projects from start to finish, particularly those that involved direct marketing strategies.
✨Tip Number 4
Showcase your ability to work with CRM systems, particularly Dynamics 365 if you have experience. Discuss how you've utilized technology to enhance fundraising efforts and improve donor engagement.
We think you need these skills to ace Product Experience Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Product Experience Manager position. Make sure you understand the key responsibilities and required skills, especially those related to fundraising and supporter engagement.
Tailor Your CV: Customize your CV to highlight relevant experience in individual giving and direct marketing. Emphasize your project management skills and any previous roles where you successfully managed donor experiences.
Craft a Compelling Cover Letter: Write a cover letter that clearly explains how your background aligns with the essential criteria mentioned in the job advert. Share specific examples of your achievements in similar roles and express your passion for making a difference in children's lives.
Highlight Your Christian Values: Since this role is with a Christian organization, reflect on how your faith influences your work. Mention any relevant experiences that demonstrate your commitment to the values of World Vision and your ability to work in diverse cultural settings.
How to prepare for a job interview at World Vision International (New)
✨Show Your Passion for Fundraising
Make sure to express your enthusiasm for fundraising and how it can transform the lives of vulnerable children. Share personal stories or experiences that highlight your commitment to making a difference.
✨Demonstrate Project Management Skills
Be prepared to discuss specific examples of projects you've managed in the past. Highlight your ability to deliver end-to-end donor experiences and how you overcame challenges during those projects.
✨Highlight Relationship-Building Abilities
Since this role involves managing a team and engaging with supporters, emphasize your relationship-building skills. Provide examples of how you've successfully motivated and inspired others in previous roles.
✨Align with World Vision's Values
As an active Christian organization, it's important to align your values with those of World Vision. Be ready to discuss how your faith influences your work and how you can contribute to their mission of helping vulnerable children.
