At a Glance
- Tasks: Collaborate with suppliers to create competitive cruise products and marketing strategies.
- Company: Join a leading multi-brand cruise distributor with a strong community spirit.
- Benefits: Enjoy 30 days annual leave, discounts on cruises, and a contributory pension scheme.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make waves in the travel industry while working in a dynamic and supportive environment.
- Qualifications: Experience in product roles within travel, especially cruise, and a passion for teamwork.
The predicted salary is between 25000 - 27000 £ per year.
Who are we? World Travel Holdings UK was co-founded in June 2008. We are one of the largest and fastest-growing multi-brand cruise distributors in the UK, based in the Lancashire town of Chorley. Our mission is to deliver a remarkable experience through providing superior customer service. It’s the personalised experience we provide that keeps our customers coming back and puts us in a league of our own.
We have a strong sense of community and collaborative teams. We are driven and passionate, and care deeply about what we do and the goals of our business. We value teamwork highly and expect everyone to be ready to cooperate and collaborate. We want all of our staff to continuously strive to be better, looking for ways to improve not only themselves but our processes and ways of working too.
Location: Chorley, Lancashire
Salary: Up to £27,000
Hours: 40 hrs per week (Monday to Friday)
Hybrid Working: 2 x days office & 3 x days home (Remote will be considered based on experience)
About the role: Reporting to Head of Product and Commercial, the role of Product Executive (Specialist) will liaise with cruise suppliers to deliver strong, competitive, and engaging cruise product and deals within all our marketing activity. Building unique product with obtained exclusives rates and collaborating with Sales, Marketing, and Training departments to ensure successful sales delivery is a key element of the role. You will work closely with our Supplier Relations team supporting our partner interactions and ensuring we deliver on all commercial targets.
What you will be doing:
- Contribute towards weekly marketing plans in line with business focuses and cruise line promotions and campaigns.
- Deliver strong and competitive product through briefing and approving across all website and marketing channels with accuracy.
- Analyse our performance and that of our suppliers to identify and deliver on key focuses and opportunities.
- Ongoing competitor analysis to ensure we have competitive pricing and product in all activity.
- Liaise with suppliers to source cruise deals, including net rates and special offer promotions.
- Obtain weekly pricing and availability updates from the cruise lines, and update pricing on the website.
- Managing cruise line promotions within our online booking journey.
- Build new, unique and engaging fly-cruise and cruise and stay offers.
- Own and understand cruise line campaigns, promotions and systems and co-ordinate distribution to relevant departments to ensure appropriate knowledge and expertise.
- Proactively work with third party data suppliers to ensure accurate pricing on our data feeds.
- Collaborate with marketing and web development teams on website improvements and processes.
- Any other reasonable requested task within skill set.
Skills and Experience:
- Experience in a product role within the travel industry, preferably within the cruise sector.
- Have a good level of geographical knowledge.
- Ability to work pro-actively, under pressure and to tight deadlines, whilst maintaining accuracy.
- A strong team player, who will influence both internally and externally.
- Ability to ‘think on your feet’.
- Lively and outgoing personality.
What we’ll give you:
- 30 days annual leave (incl. bank holidays) which increases with service.
- Contributory company pension scheme.
- Company paid parking permit.
- Discounts on cruises and holidays for you & your family.
- Annual uncapped concession towards your own cruise holiday.
- Discounted travel insurance.
- Paid leave day for volunteer charity work or to participate in a fundraising event.
- Annual attendance bonus.
- Access to an employee discount platform which offers savings on everyday purchases.
Product Executive in Chorley employer: World Travel Holdings
World Travel Holdings is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about the travel industry. With flexible hybrid or remote working options, competitive salaries, and opportunities for professional growth, employees are empowered to thrive in their roles while enjoying a supportive environment in the heart of Chorley, Lancashire.
StudySmarter Expert Advice🤫
We think this is how you could land Product Executive in Chorley
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like World Travel Holdings who are looking for fresh talent for roles like Product Executive.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like World Travel Holdings and give you a leg up for your Product Executive application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Product Executive openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Product Executive in Chorley
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Product Executive role at World Travel Holdings.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Product Executive position at World Travel Holdings.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of World Travel Holdings.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to World Travel Holdings's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Product Executive.
How to prepare for a job interview at World Travel Holdings
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at World Travel Holdings.
