At a Glance
- Tasks: Create and negotiate exciting cruise packages while collaborating with marketing and sales teams.
- Company: Join a leading cruise distributor with a strong community vibe in Chorley, Lancashire.
- Benefits: Enjoy 30 days annual leave, discounts on cruises, and a contributory pension scheme.
- Other info: Flexible working options available, with opportunities for personal growth and development.
- Why this job: Make waves in the travel industry and help create unforgettable experiences for customers.
- Qualifications: Experience in product roles within travel, strong organisational skills, and a collaborative spirit.
The predicted salary is between 27000 - 27000 £ per year.
Who are we? World Travel Holdings UK was co-founded in June 2008. We are one of the largest and fastest‑growing multi‑brand cruise distributors in the UK, based in the Lancashire town of Chorley. No matter what we are selling or servicing, our mission is to deliver a remarkable experience through providing superior customer service. It’s the personalised experience we provide that keeps our customers coming back and puts us in a league of our own. We have a good thing going on at WTH UK, with a strong sense of community and collaborative teams. We are driven and passionate, and care deeply about what we do and the goals of our business. We value teamwork highly and expect everyone to be ready to cooperate and collaborate. We want all our staff to continuously strive to be better, looking for ways to improve not only themselves but our processes and ways of working too. Always looking to deliver, owning our individual commitments but also working to get the best result for our team and business.
Office Location: Chorley, Lancashire
Salary: Up to £27,000
Hours: 40 hrs per week (Monday to Friday)
Choice of Hybrid or Remote Working: 2 days office based or fully remote depending on home location.
About the role
Reporting to the Head of Product and Commercial, the Product Executive will work closely with a portfolio of cruise suppliers to secure competitive and engaging cruise products and offers for use across all marketing channels. The role will focus on creating compelling packages, negotiating exclusive rates, and collaborating with the Sales, Marketing, and Training teams to maximise commercial performance. You will also partner closely with the Marketing team to ensure product accuracy and a seamless customer journey across our websites.
What you will be doing:
- Support the delivery of marketing plans aligned with business priorities, cruise line campaigns, and promotional activity.
- Develop and deliver competitive, commercially focused cruise products across all website and marketing channels, ensuring accuracy at all times.
- Analyse business and supplier performance to identify key opportunities, trends, and areas of focus.
- Conduct regular competitor analysis to maintain competitive pricing, product positioning, and promotional activity.
- Work closely with cruise suppliers to source and negotiate cruise deals, including exclusive offers and net rate opportunities.
- Regularly review land and air product opportunities to complement key cruise offers and enhance package value.
- Obtain and manage weekly pricing and availability updates from cruise lines, ensuring all website content remains accurate and up to date.
- Continuously review the customer journey and website functionality, escalating issues to relevant internal teams or external partners where required.
- Ensure new product launches and sales campaigns are delivered efficiently, with strong planning and speed to market.
- Create unique and engaging fly‑cruise, cruise‑and‑stay, and bespoke package offers.
- Maintain a strong understanding of cruise line campaigns, promotions, and systems, coordinating information across departments to support product knowledge and sales success.
- Proactively work with third‑party data suppliers to ensure pricing and product feeds remain accurate and reliable.
- Collaborate with Marketing and Web Development teams on website improvements, optimisation, and process enhancements.
- Deliver engaging weekly pre‑shift briefs to the Sales Concierge team, providing key updates, campaign highlights, and relevant product information.
- Manage support hub tickets and queries as required.
- Undertake any other reasonable duties appropriate to the role and skill set.
Skills and experience:
- Experience within a Product role in the travel industry, ideally within the cruise sector.
- Strong geographical knowledge and understanding of key global destinations.
- Ability to work proactively in a fast‑paced environment, managing multiple priorities and tight deadlines whilst maintaining a high level of accuracy.
- Excellent organisational, communication, and stakeholder management skills.
- A collaborative team player with the ability to build strong internal and external relationships.
- Strong problem‑solving skills with the ability to adapt and make decisions confidently.
- Positive, enthusiastic, creative and proactive approach to work.
What we’ll give you:
- 30 days annual leave (incl. bank holidays) which increases with service.
- Contributory company pension scheme.
- Company paid parking permit.
- Discounts on cruises and holidays for you & your family.
- Annual uncapped concession towards your own cruise holiday.
- Discounted travel insurance.
- Paid leave day for volunteer charity work or to participate in a fundraising event.
- Annual attendance bonus.
- Access to an employee discount platform which offers savings on everyday purchases.
Product Executive (Specialist) in Chorley employer: World Travel Holdings UK
World Travel Holdings UK is an exceptional employer, offering a vibrant work culture in Chorley, Lancashire, where teamwork and collaboration are at the heart of our operations. With a strong commitment to employee growth, we provide extensive benefits including 30 days of annual leave, a contributory pension scheme, and discounts on cruises for staff and their families. Our flexible working options and focus on continuous improvement ensure that every team member can thrive while contributing to our mission of delivering remarkable customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Product Executive (Specialist) in Chorley
✨Tip Number 1
Network like a pro! Reach out to people in the travel and cruise industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us that you understand our mission and values, and be ready to discuss how your skills can help enhance the customer experience we pride ourselves on.
✨Tip Number 3
Practice your pitch! Be clear about what you bring to the table and how you can contribute to our collaborative team. A confident and engaging introduction can make all the difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at World Travel Holdings UK.
We think you need these skills to ace Product Executive (Specialist) in Chorley
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel and the cruise industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about the opportunity to create remarkable experiences for our customers.
Tailor Your Application:Make sure to customise your application to highlight relevant experience in product roles, especially within the travel or cruise sector. We appreciate when candidates take the time to align their skills with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We love a well-structured application that clearly outlines your achievements and how they relate to the role. Remember, clarity is key, so avoid jargon and keep it simple!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at World Travel Holdings UK
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the cruise industry and the specific products offered by World Travel Holdings UK. Familiarise yourself with their key suppliers and recent promotions. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Collaborative Spirit
Since teamwork is highly valued at World Travel Holdings UK, be prepared to discuss examples of how you've successfully collaborated with others in previous roles. Highlight any experiences where you worked closely with marketing or sales teams to achieve common goals.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've faced challenges in a fast-paced environment and how you overcame them. Be ready to share these stories during the interview, as they will illustrate your ability to adapt and make decisions under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about how the team collaborates on product launches or how they measure success in their marketing campaigns. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
