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For Companies At a Glance
- Tasks: Support data management and process improvement using cutting-edge technology.
- Company: Join a leading travel distributor known for exceptional service and innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Be at the forefront of digital transformation in the travel industry.
- Qualifications: Strong analytical skills and experience with data tools like Power BI and Python.
- Other info: Opportunity for career growth and continuous learning in a collaborative team.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
Reporting to Head of M.I & Process Development
About World Travel Holdings UK
Co-founded in June 2008, World Travel Holdings UK is one of the largest and fastest-growing multi-brand travel distributors in the UK, headquartered in the Lancashire town of Chorley. The business operates a portfolio of well-known owned brands, including Cruise118.com, SixStarCruises and RiverVoyages.com, and forms part of the wider, US-based World Travel Holdings group. Guided by the principle of “Exceptional as Standard”, World Travel Holdings UK has built a strong service ethic into the heart of its business. This commitment led to the creation of the unique Cruise Concierge model - a one-to-one, personalised service that has earned many customer service awards. As a recognised leader in the industry, World Travel Holdings UK is able to provide both the best rates and the best service in the UK cruise industry.
Role Overview
The M.I & Process Development Analyst sits at the heart of World Travel Holdings UK’s digital transformation. As the business continues to invest in cutting-edge technology, the role extends beyond managing data and plays a central part in shaping how automation and AI are used to improve day-to-day operations. By bridging the gap between complex data and real business challenges, the role is focused on identifying inefficiencies, designing smarter processes, and delivering practical, scalable solutions that drive operational excellence and support continued growth.
Role Purpose
To support the Head of M.I & Process Development in all aspects of data management, reporting, and business process re-engineering, ensuring continuity of departmental knowledge and delivery of innovative solutions.
Responsibilities
- Learn and document all existing departmental processes (technical and layman documentation).
- Support ingestion of new data sources into the Data Warehouse.
- Assist in building new major reports and developing new business process re-engineering solutions (automation and AI).
- Maintain and modify existing solutions as required.
- Share responsibility for ongoing data management, reporting, and automation tasks.
- Provide cover for the Head of M.I & Process Development as needed, ensuring business continuity.
- Collaborate with third-party developers and internal stakeholders.
- Continuously develop technical skills in data management, reporting, and automation.
Experience Required
- Strong analytical and data management skills.
- Experience with data warehousing, reporting tools (Power BI, Excel, VBA), automation (Python) and A.I technologies.
- Experience with the Microsoft technology stack.
- Experience with SQL.
- Ability to document processes clearly for both technical and non-technical audiences.
- Willingness to learn from and support the Head of M.I & Process Development, with a view to stepping up if required.
- Excellent communication and teamwork skills.
- Proactive approach to problem-solving and process improvement.
- Ability to work independently and influence at all levels.
Measures of Success
- Comprehensive and Accurate Documentation: All departmental processes are documented clearly and kept up to date, supporting both technical and non-technical understanding and ensuring business continuity.
- Effective Data Management and Reporting: New data sources are successfully ingested into the Data Warehouse, and reports are delivered accurately and on time to meet business needs.
- Contribution to Process Improvement and Automation: Actively supports and contributes to the development and optimisation of automation and AI solutions, resulting in measurable improvements in efficiency or quality.
- Maintenance and Enhancement of Existing Solutions: Existing data, reporting, and automation solutions are maintained and improved as required, with minimal disruption to business operations.
- Business Continuity Support: Provides effective cover for the Head of M.I & Process Development when needed, ensuring continuity of service and departmental knowledge.
- Stakeholder and Team Collaboration: Builds strong working relationships with internal stakeholders and third-party partners, contributing positively to team and project outcomes.
- Continuous Professional Development: Demonstrates ongoing development of technical and professional skills, proactively seeking opportunities to learn and apply new knowledge.
- Initiative and Problem-Solving: Proactively identifies and resolves issues, suggesting improvements and supporting the department’s agility and effectiveness.
M.I & Process Development Analyst in Chorley employer: World Travel Holdings UK
Contact Detail:
World Travel Holdings UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M.I & Process Development Analyst in Chorley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your data management and automation abilities. This gives potential employers a taste of what you can do beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common questions related to data analysis and process improvement. We recommend using the STAR method to structure your answers – it helps you showcase your problem-solving skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace M.I & Process Development Analyst in Chorley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the M.I & Process Development Analyst role. Highlight your analytical skills, experience with data management, and any relevant tools like Power BI or Python. We want to see how your background fits with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about data management and process improvement. Share specific examples of how you've tackled similar challenges in the past. Let us know why you’re the perfect fit for our team!
Showcase Your Communication Skills: Since this role involves collaborating with various stakeholders, it's crucial to demonstrate your communication skills. In your application, mention experiences where you’ve successfully communicated complex data to non-technical audiences. We love clear communicators!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at World Travel Holdings UK
✨Know Your Data Tools
Make sure you’re familiar with the data warehousing and reporting tools mentioned in the job description, like Power BI and SQL. Brush up on your skills in Excel and Python too, as these will likely come up during technical discussions.
✨Document Your Process Knowledge
Since the role involves documenting processes for both technical and non-technical audiences, prepare to discuss how you’ve done this in the past. Bring examples of documentation you've created that clearly outlines complex processes.
✨Showcase Your Problem-Solving Skills
Be ready to share specific instances where you identified inefficiencies and implemented solutions. Highlight any experience you have with automation or AI technologies, as this is a key part of the role.
✨Emphasise Team Collaboration
This position requires strong teamwork and communication skills. Think of examples where you successfully collaborated with others, especially in cross-functional teams, and be prepared to discuss how you can build relationships with stakeholders.
