At a Glance
- Tasks: Lead data-driven strategies to engage diverse audiences across digital platforms.
- Company: Join a global sports organisation with a passion for tennis.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment focused on driving long-term value.
- Why this job: Make a real impact in customer engagement within the exciting world of sports.
- Qualifications: Extensive digital marketing and CRM experience, plus team leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
World Tennis is looking for a Head of Customer Engagement to lead a data-driven strategy that acquires and engages diverse audiences across digital platforms. The role offers the opportunity to work within a global sports organization and manage relationships to drive long-term value.
Ideal candidates will have extensive digital marketing and CRM experience, demonstrating the ability to build high-performing teams and drive customer engagement strategies. The position is hybrid with essential office days.
Head of Global Customer Engagement & Growth employer: World Tennis
World Tennis is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the global sports industry. Employees benefit from a hybrid work model, competitive compensation, and opportunities for professional growth, all while being part of a passionate team dedicated to engaging diverse audiences through cutting-edge digital strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Global Customer Engagement & Growth
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for World Tennis and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like World Tennis are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with World Tennis on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at World Tennis. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Head of Global Customer Engagement & Growth
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit World Tennis. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of World Tennis:Show us that you’ve done your homework! In your application, briefly mention what you admire about World Tennis’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at World Tennis
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at World Tennis will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At World Tennis, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
