p strong Job Description: Ticketing Group Sales Manager (FTC - 6 month contract - FT until November, 2-3 days per week until December 18) /strong /p p strong Company: /strong SX Global /p p strong Properties: /strong World Supercross Championship Ultimate Sevens /p p strong Location: /strong Hybrid / London /p p strong Start Date: /strong IMMEDIATE START REQUIRED /p p br /p p strong Role Purpose /strong /p p strong The Ticketing Group Sales Consultant is responsible for the end-to-end delivery of ticketing operations and group sales /strong across both the World Supercross Championship and Ultimate Sevens. /p p This role combines strong commercial sales accountability /strong with strong ticketing system management, reporting, and event delivery /strong , ensuring a coordinated approach to revenue generation, operational execution, and customer experience across all markets. /p p The role works cross-functionally with Marketing, Event Operations, host cities, and external ticketing partners to maximise ticketing performance and deliver successful live events. /p p br /p p strong Key Responsibilities /strong /p p strong 1. Group Sales (B2B B2C) /strong /p ul li Lead and deliver strong group ticket sales strategy and execution /strong across both World Supercross and Ultimate Sevens /li li Drive revenue through strong proactive outbound sales and inbound enquiry management /strong /li li Identify and convert opportunities across key segments: /li li Corporate clients /li li Schools and universities /li li Sports clubs and grassroots organisations /li li Travel and tour operators /li li Community and fan groups /li li Manage the full sales pipeline from strong lead generation through to confirmation and fulfilment /strong /li li Sell a range of products including strong general admission, hospitality, and packaged experiences /strong /li li Build and maintain relationships with group organisers to support repeat business and long-term engagement /li li Track pipeline performance and provide regular updates on sales progress and forecasts /li li Contribute a defined proportion of overall ticketing revenue through group sales /li /ul p br /p p strong 2. Ticketing Operations Management /strong /p ul li Own and manage strong ticketing operations across all events /strong for both properties /li li Act as primary point of contact for: /li li Ticketing platforms (e.g. Ticketmaster) /li li Venue ticketing teams /li li Oversee ticketing system functionality, including: /li li Inventory builds and management /li li Pricing structures and adjustments /li li Promotional offers and access codes /li li Ensure ticketing products are correctly configured and aligned with commercial and marketing strategies /li li Manage ticket-related customer enquiries and ensure timely resolution /li li Coordinate with internal teams to ensure accurate setup and on-sale delivery /li /ul p br /p p strong 3. Marketing Integration Performance Optimisation /strong /p ul li Work closely with Marketing teams to align strong campaign activity with ticketing and group sales objectives /strong /li li Analyse the performance of marketing campaigns and their impact on ticket sales /li li Provide recommendations to optimise: /li li Audience targeting /li li Channel performance /li li Conversion strategies /li li Participate in regular campaign review meetings, contributing insights and identifying opportunities to improve sales performance /li /ul p br /p p strong 4. Reporting Data Analysis /strong /p ul li Produce and distribute strong weekly ticketing reports /strong covering: /li li Sales performance /li li Revenue tracking /li li Customer segmentation and demographics /li li Campaign effectiveness /li li Monitor key performance indicators and identify trends across markets and events /li li Provide data-driven insights to inform pricing, sales strategies, and marketing decisions /li li Support reporting requirements for host cities and commercial partners /li /ul p br /p p strong 5. Event Delivery /strong /p ul li Prepare detailed strong ticketing and operational briefing documentation /strong for each event /li li Ensure event delivery teams are fully informed on: /li li Ticketing structures /li li Sales performance /li li Customer segments and group bookings /li li Support the transition from sales and ticketing into live event execution /li li Coordinate with operations teams to ensure smooth entry, accreditation (where relevant), and customer experience /li /ul p br /p p strong 6. Post-Event Analysis Continuous Improvement /strong /p ul li Conduct post-event reviews across both properties, including: /li li Attendance vs. sales performance /li li Revenue outcomes /li li Marketing effectiveness /li li Customer feedback /li li Produce post-event reports with clear insights and recommendations /li li Identify opportunities to improve future ticketing strategies, sales approaches, and operational processes /li /ul p br /p p strong Key Relationships /strong /p ul li Internal: /li li Marketing /li li Event Operations /li li Partnerships / Commercial /li li External: /li li Ticketing platforms (e.g. Ticketmaster) /li li Venue ticketing teams /li li Host city stakeholders /li li Group organisers and clients /li /ul p br /p p strong Skills Experience /strong /p ul li Experience in strong ticketing, group sales, or event commercial roles /strong within sport or live entertainment /li li Strong understanding of strong ticketing systems and processes /strong /li li Demonstrated ability to strong generate and convert sales opportunities /strong /li li Analytical capability with experience in strong reporting and performance evaluation /strong /li li Strong organisational skills with the ability to manage multiple events and markets simultaneously /li li Effective stakeholder management and communication skills /li li Ability to operate independently in a fast-paced environment /li /ul p br /p p strong Success Measures /strong /p ul li Delivery of group sales revenue targets across both properties /li li Accuracy and efficiency of ticketing setup and operations /li li Quality and timeliness of reporting and insights /li li Effectiveness of collaboration with marketing to drive ticket sales /li li Smooth execution of ticketing within event delivery /li li Continuous improvement in ticketing performance and customer experience /li /ul
Contact Details:
World Supercross Championship Recruitment Team
