At a Glance
- Tasks: Lead ticketing operations and group sales for exciting live events.
- Company: Join SX Global Properties, the team behind World Supercross Championship & Ultimate Sevens.
- Benefits: Flexible hybrid work, competitive pay, and a chance to be part of thrilling events.
- Other info: Immediate start with opportunities for growth in a dynamic environment.
- Why this job: Make an impact in the sports and entertainment industry while driving ticket sales.
- Qualifications: Experience in ticketing or sales, strong organisational skills, and a passion for events.
The predicted salary is between 40000 - 50000 £ per year.
The Ticketing & Group Sales Consultant is responsible for the end-to-end delivery of ticketing operations and group sales across both the World Supercross Championship and Ultimate Sevens. This role combines commercial sales accountability with ticketing system management, reporting, and event delivery, ensuring a coordinated approach to revenue generation, operational execution, and customer experience across all markets. The role works cross-functionally with Marketing, Event Operations, host cities, and external ticketing partners to maximise ticketing performance and deliver successful live events.
Key Responsibilities
- Group Sales (B2B & B2C)
- Lead and deliver group ticket sales strategy and execution across both World Supercross and Ultimate Sevens.
- Drive revenue through proactive outbound sales and inbound enquiry management.
- Identify and convert opportunities across key segments: Corporate clients, Schools and universities, Sports clubs and grassroots organisations, Travel and tour operators, Community and fan groups.
- Manage the full sales pipeline from lead generation through to confirmation and fulfilment.
- Sell a range of products including general admission, hospitality, and packaged experiences.
- Build and maintain relationships with group organisers to support repeat business and long-term engagement.
- Track pipeline performance and provide regular updates on sales progress and forecasts.
- Contribute a defined proportion of overall ticketing revenue through group sales.
- Ticketing Operations & Management
- Own and manage ticketing operations across all events for both properties.
- Act as primary point of contact for ticketing platforms (e.g. Ticketmaster) and venue ticketing teams.
- Oversee ticketing system functionality, including inventory builds and management, pricing structures and adjustments, promotional offers and access codes.
- Ensure ticketing products are correctly configured and aligned with commercial and marketing strategies.
- Manage ticket-related customer enquiries and ensure timely resolution.
- Coordinate with internal teams to ensure accurate setup and on-sale delivery.
- Marketing Integration & Performance Optimisation
- Work closely with Marketing teams to align campaign activity with ticketing and group sales objectives.
- Analyse the performance of marketing campaigns and their impact on ticket sales.
- Provide recommendations to optimise audience targeting, channel performance, and conversion strategies.
- Participate in regular campaign review meetings, contributing insights and identifying opportunities to improve sales performance.
- Reporting & Data Analysis
- Produce and distribute weekly ticketing reports covering sales performance, revenue tracking, customer segmentation and demographics, and campaign effectiveness.
- Monitor key performance indicators and identify trends across markets and events.
- Provide data-driven insights to inform pricing, sales strategies, and marketing decisions.
- Support reporting requirements for host cities and commercial partners.
- Event Delivery
- Prepare detailed ticketing and operational briefing documentation for each event.
- Ensure event delivery teams are fully informed on ticketing structures, sales performance, customer segments, and group bookings.
- Support the transition from sales and ticketing into live event execution.
- Coordinate with operations teams to ensure smooth entry, accreditation (where relevant), and customer experience.
- Post-Event Analysis & Continuous Improvement
- Conduct post-event reviews across both properties, including attendance vs. sales performance, revenue outcomes, marketing effectiveness, and customer feedback.
- Produce post-event reports with clear insights and recommendations.
- Identify opportunities to improve future ticketing strategies, sales approaches, and operational processes.
Key Relationships
- Internal: Marketing, Event Operations, Partnerships / Commercial
- External: Ticketing platforms (e.g. Ticketmaster), Venue ticketing teams, Host city stakeholders, Group organisers and clients
Skills & Experience
- Experience in ticketing, group sales, or event commercial roles within sport or live entertainment.
- Strong understanding of ticketing systems and processes.
- Demonstrated ability to generate and convert sales opportunities.
- Analytical capability with experience in reporting and performance evaluation.
- Strong organisational skills with the ability to manage multiple events and markets simultaneously.
- Effective stakeholder management and communication skills.
- Ability to operate independently in a fast-paced environment.
Success Measures
- Delivery of group sales revenue targets across both properties.
- Accuracy and efficiency of ticketing setup and operations.
- Quality and timeliness of reporting and insights.
- Effectiveness of collaboration with marketing to drive ticket sales.
- Smooth execution of ticketing within event delivery.
- Continuous improvement in ticketing performance and customer experience.
Ticketing & Group Sales Manager in London employer: World Supercross Championship
SX Global Properties is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the exciting world of live sports events. With a hybrid working model based in London, employees benefit from flexible working arrangements, a strong focus on professional development, and the opportunity to contribute to high-profile events like the World Supercross Championship and Ultimate Sevens. The company values teamwork and creativity, ensuring that every team member plays a vital role in delivering unforgettable experiences for fans and clients alike.
Contact Details:
World Supercross Championship Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ticketing & Group Sales Manager in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and engage on social media. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its events. Show us you know your stuff about the World Supercross Championship and Ultimate Sevens – it’ll impress the hiring team!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in ticketing and group sales. We want to hear how you can drive revenue and enhance customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Ticketing & Group Sales Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ticketing & Group Sales Manager role. Highlight your experience in ticketing, group sales, and event management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in ticketing and sales that relate to what we do at SX Global.
Show Off Your Analytical Skills:Since this role involves reporting and data analysis, don’t forget to mention your analytical capabilities. We love candidates who can provide insights and recommendations based on data, so give us some examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at World Supercross Championship
✨Know Your Ticketing Systems
Familiarise yourself with the ticketing platforms mentioned in the job description, like Ticketmaster. Be ready to discuss how you've used similar systems in the past and how you can optimise their functionality for better sales performance.
✨Showcase Your Sales Strategy
Prepare to talk about your experience in driving group sales, especially in B2B and B2C contexts. Have specific examples ready that demonstrate your ability to identify opportunities and convert leads into sales, particularly within sports or live events.
✨Highlight Your Analytical Skills
Since reporting and data analysis are key parts of this role, be prepared to discuss how you've used data to inform sales strategies in previous positions. Bring examples of how you've tracked performance and made recommendations based on your findings.
✨Emphasise Collaboration
This role requires working closely with various teams, so be ready to share experiences where you've successfully collaborated with marketing, event operations, or external partners. Highlight your communication skills and how they contributed to successful outcomes.
