Workforce Manager

Workforce Manager

Full-Time 50000 - 60000 £ / year (est.) Home office (partial)
World Rugby

At a Glance

  • Tasks: Lead workforce planning for major Rugby World Cups and manage event staffing processes.
  • Company: Join World Rugby, a global leader in sports events and media.
  • Benefits: Enjoy flexible working, competitive salary, and opportunities for professional growth.
  • Other info: Diverse and inclusive workplace with hybrid working options.
  • Why this job: Make a real impact in the world of rugby while developing your career.
  • Qualifications: 5+ years in workforce management, strong planning skills, and a collaborative spirit.

The predicted salary is between 50000 - 60000 £ per year.

OBJECTIVE OF THE ROLE
World Rugby intends to appoint a Workforce Manager within World Rugby Events & Media (WREM). This role will lead on the central planning for Tournament Time Workforces. Ensuring effective central processes will enable World Rugby to exploit efficiencies, avoid duplications, and maximise opportunities to develop WREM capabilities as well as developing future talent through effective secondment and deployments of World Rugby staff at Tournament Time. The role will also support the delivery of HR services to WREM where required.

PRINCIPAL ACCOUNTABILITIES

  • Workforce Planning and Coordination
    Lead on Workforce Planning for future Rugby World Cups, including working closely with local teams to ensure appropriate mechanisms are in place to support Tournament Time resource allocation. Manage the continuing development of the Tournament Time Workforce standards and processes to ensure smooth functioning of the Workforce functional area at each event. Manage uniform requirements for World Rugby Events and Media Central Staff and World Rugby International Federation and World Rugby Central Functions staff. This includes managing the operational relationship with our supplier – Macron. Support the management of the Workforce Tournament Management (TMS) and Learning Management (LMS) systems, ensuring they are fit-for-purpose for local teams. Liaise with colleagues and external stakeholders to collate information on Tournament Time requirements for Workforce. Support the delivery of a Tournament Time Transfer programme for central World Rugby Events and Media staff and World Rugby International Federation and Central Functions staff. Support with wider Workforce tasks as required in the build-up to each event, demonstrating flexibility in a fast-paced environment.
  • Tournament Workforce Management
    Maintain records and databases of Tournament Time staff through the Tournament Management System, ensuring accuracy and confidentiality of information in accordance with established guidelines. Provide reports on budget and itineraries – using data to track trends and improve efficiency across events. Support the management of World Rugby’s functional specialist advisers (referred to as Long Term Strategic Partners – LTSPs), supporting the contracting and management of the relevant support mechanisms, including contract renewal, scope of work development and financial management.
  • Travel and Accommodation
    Support the booking of accreditation, travel and accommodation for central World Rugby Events and Media staff and World Rugby International Federation and Central Functions staff and World Rugby Appointed staff travelling to events – in accordance with agreed standards.

QUALIFICATIONS & EXPERIENCE

  • 5+ years of Workforce experience in an events setting – with an understanding of HR practices.
  • Experience of managing project plans for complex events.
  • Familiarity with workforce management systems, Tournament Management Systems or experience of learning to use new systems quickly and effectively.
  • Experience of managing a wide range of stakeholders and obtaining information from people in a timely manner.
  • Led a Workforce programme for a major sports event or multi-venue event.
  • Managed the distribution of large quantities of equipment or uniform.
  • Excellent planning and organisation skills including project planning.
  • Experienced in all MS Office programmes (Word, Excel, PowerPoint).
  • A flexible approach to working within an organisation that has a range of distinct needs and staff populations.
  • Positive, outgoing personality – collaborative, persistent, resilient and diplomatic.
  • Ability to forge strong collaborative relationships and a team player – committed to taking Accountability, working Collaboratively and in a Transparent manner (ACT).
  • Ability to work on own initiative and pay attention to detail.
  • Demonstrably high levels of integrity.
  • Share and embrace World Rugby’s core values; Discipline, respect, integrity, passion and solidarity through teamwork.

Diversity, Equity & Inclusion
World Rugby is committed to building a diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality and inclusion and welcome applications from all individuals, regardless of their background. We strive to be a diverse and inclusive workplace, which reflects the global sport we want to be and where everyone can be themselves and feel they belong.

Flexible Working
Most of our roles offer hybrid working. We ask colleagues to work: Three (3) days a week “out of home”. Two (2) “core” office days (Tuesday & Wednesday) and a third day of your choice. “Out of home” can mean working in a World Rugby office/hub, working from a venue or face to face meetings with partners/suppliers/agencies/teammates or other rugby family stakeholders. The remaining two (2) days are flexible to work from home (or the office). This applies to our Dublin & London offices.

Our Mission, Vision and Values
The role holder will be expected to embrace the World Rugby mission to grow the global rugby family, support the vision of rugby being a sport for all, true to its values: discipline, respect, integrity, passion and solidarity – and to uphold these values while acting in a responsible and sustainable manner.

Workforce Manager employer: World Rugby

World Rugby is an exceptional employer, offering a dynamic work environment that champions diversity, equity, and inclusion. With a commitment to employee growth through flexible working arrangements and opportunities for secondments, staff can thrive in a collaborative culture that values integrity and teamwork. Located in vibrant cities like Dublin and London, employees enjoy the unique advantage of engaging with global events while contributing to the sport's mission of inclusivity and respect.

World Rugby

Contact Details:

World Rugby Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Workforce Manager

Tip Number 1

Network like a pro! Get out there and connect with people in the rugby and events industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in workforce management and event planning. Share specific examples of how you've tackled challenges in past roles – it’ll make you stand out from the crowd.

Tip Number 3

Be proactive! If you see a role that interests you, don’t just wait for the application process to open. Reach out to the hiring manager or team directly through our website. A friendly message expressing your interest can go a long way!

Tip Number 4

Prepare for interviews like a champ! Research World Rugby’s values and mission, and think about how your experience aligns with them. Practice answering common interview questions, and don’t forget to prepare some thoughtful questions to ask them too!

We think you need these skills to ace Workforce Manager

Workforce Planning
Event Management
HR Practices
Project Management
Stakeholder Management
Tournament Management Systems
Data Analysis

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in workforce management, especially in events. We want to see how your skills align with the role of Workforce Manager at World Rugby.

Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use numbers and examples to illustrate how you’ve improved processes or managed teams effectively.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the team.

Apply Through Our Website:We encourage you to submit your application through our official website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the World Rugby family.

How to prepare for a job interview at World Rugby

Know Your Workforce Management Systems

Familiarise yourself with the specific workforce management systems mentioned in the job description. Be ready to discuss your experience with similar systems or how quickly you can learn new ones. This shows your adaptability and readiness to hit the ground running.

Showcase Your Event Experience

Prepare to share detailed examples of your past experiences managing workforce programmes for major sports events. Highlight your project planning skills and how you've successfully coordinated resources in a fast-paced environment, as this is crucial for the role.

Demonstrate Stakeholder Management Skills

Think of instances where you've effectively managed a wide range of stakeholders. Be prepared to discuss how you obtained information from various parties in a timely manner, as this will illustrate your collaborative approach and ability to build strong relationships.

Embrace World Rugby's Values

Research World Rugby’s core values: discipline, respect, integrity, passion, and solidarity. Be ready to explain how you embody these values in your work and how they align with your personal ethos. This will show that you're not just a fit for the role, but also for the organisation's culture.