At a Glance
- Tasks: Lead operations, manage performance metrics, and support team growth in a dynamic environment.
- Company: Join Fortidia, a global leader in logistics and e-commerce with a vibrant culture.
- Benefits: Enjoy hybrid work, extensive training, pension scheme, and generous annual leave.
- Other info: Exciting opportunities for personal and professional development across 12 countries.
- Why this job: Be part of an innovative team driving global success and making a real impact.
- Qualifications: Proven experience in operations management and strong leadership skills required.
The predicted salary is between 36000 - 60000 £ per year.
Fortidia is currently recruiting an experienced Operations Manager who is looking for the opportunity to be part of a larger, global, innovative business operating across the logistics, retail and ecommerce industries. This role will bring exciting opportunities for development both within the UK and across the 12 countries within which we and our brand partners operate.
Key Responsibilities:
- Manage the reporting on departmental day to day activity and financial and reputational performance.
- Manage the provision of operational support to both the network and directly to customers.
- Support the Operations Director by liaising with third party providers, managing supplier contracts, liaising with courier partners to negotiate contracts and provision of services, developing departmental strategies and improving processes and performance.
- Support franchise network and help increase profitability through the implementation and management of new products and services.
- Develop and implement operational policies and procedures.
- Monitor and analyse operational performance metrics, identifying areas for improvement and implementing solutions.
- Manage and optimise resources to achieve operational goals.
- Ensure compliance with regulatory requirements, specifically Anti Money Laundering regulations, holding the post of Deputy Compliance Officer.
- Collaborate with cross-functional teams to drive operational efficiency.
- Oversee the recruitment of new team members with the support of the People Department.
- Provide leadership and guidance to the operations management team.
- Foster a positive and productive work environment.
- Deal with high level complaints from the network escalating to the Operations Director, if necessary.
Who You Are:
- A natural motivator who thrives on helping others grow their businesses.
- Energetic, proactive, and resilient, with strong interpersonal and coaching skills.
- Team-oriented yet highly self-managed, adaptable, and comfortable in a fast-paced environment.
- Proven expert in operations management or a similar role.
- Excellent problem-solver with solid decision-making skills.
- Proficient in using relevant software and tools.
- Strong leader with team management abilities.
- Data and performance driven contributor used to working under pressure.
- Effective communicator with active listening attitude and empathy.
What We Offer:
- A vibrant international environment in a continuously growing company with many professional and personal development opportunities.
- Extensive training and development opportunities within the group.
- Company Pension Scheme (Aviva).
- Paid volunteer day.
- Free parking on site.
- Permanent, Full Time, Hybrid work pattern.
- Annual Leave 23 days plus 8 bank holidays, increasing 1 day with each year of service to a max of 28 days.
About Fortidia:
Fortidia is the brand identity of MBE Worldwide S.p.A. - a privately-owned company headquartered in Italy - and its affiliates. Fortidia is a global commerce enabler for MSMEs and consumers thanks to its platform including brands providing ecommerce, fulfillment, shipping, marketing and print solutions.
Operations Manager in Preston employer: World Options Ltd
Fortidia is an exceptional employer that fosters a vibrant and multicultural work environment, offering extensive training and development opportunities for its employees. With a commitment to employee growth and a hybrid work model based in Accrington, Lancashire, the company provides a platform for ambitious individuals to thrive in a technology-driven industry while enjoying competitive benefits such as a generous annual leave policy and a company pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Preston
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. Tailor your answers to show you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Manager in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations management and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for the role and the company. Tell us why you're the perfect fit for Fortidia and how your skills can help us achieve our goals.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at World Options Ltd
✨Know Your Numbers
As an Operations Manager, you'll need to be data-driven. Brush up on key performance metrics relevant to the logistics and e-commerce sectors. Be ready to discuss how you've used data to improve operations in your previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills. Prepare examples of how you've motivated teams and fostered a positive work environment. Think about specific challenges you've faced and how you guided your team through them.
✨Understand Compliance Requirements
Familiarise yourself with regulatory requirements, especially Anti Money Laundering regulations. Be prepared to discuss how you've ensured compliance in past roles and how you would approach this responsibility at Fortidia.
✨Be Ready to Problem-Solve
Operations Managers often face unexpected challenges. Prepare for situational questions where you might need to demonstrate your problem-solving skills. Think of examples where you've identified issues and implemented effective solutions.
