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For Companies At a Glance
- Tasks: Lead operations, manage performance metrics, and support team growth in a dynamic environment.
- Company: Join Fortidia, a global leader in logistics and e-commerce with a vibrant culture.
- Benefits: Enjoy hybrid work, competitive salary, extensive training, and generous annual leave.
- Why this job: Be part of an innovative team driving global success and making a real impact.
- Qualifications: Proven experience in operations management and strong leadership skills required.
- Other info: Opportunities for personal and professional development in a multicultural setting.
The predicted salary is between 28800 - 48000 £ per year.
Location: UK Head Office (Hybrid – Accrington, Lancashire)
About the Role
Fortidia is currently recruiting an experienced Operations Manager who is looking for the opportunity to be part of a larger, global, innovative business operating across the logistics, retail and ecommerce industries. This role will bring exciting opportunities for development both within the UK and across the 12 countries within which we and our brand partners operate. With our industry leading technology, a fantastic reputation across several brands, and our commitment and continuous investment in the employee experience, we believe we are #peoplepossible and can offer a fantastic platform of opportunity, growth and progression. If you are an ambitious, passionate candidate who thrives on both challenge and accomplishment, then join us on our mission for global success by sending your application today.
Key Responsibilities
- Manage the reporting on departmental day to day activity and financial and reputational performance.
- Manage the provision of operational support to both the network and directly to customers.
- Support the Operations Director by liaising with third party providers, managing supplier contracts, liaising with courier partners to negotiate contracts and provision of services, developing the departmental strategies and improving processes and performance.
- Support franchise network and help increase profitability through the implementation and management of new products and services.
- Develop and implement operational policies and procedures.
- Monitor and analyse operational performance metrics, identifying areas for improvement and implementing solutions.
- Manage and optimise resources to achieve operational goals.
- Ensure compliance with regulatory requirements, specifically Anti Money Laundering regulations, holding the post of Deputy Compliance Officer.
- Collaborate with cross-functional teams to drive operational efficiency.
- Oversee the recruitment of new team members with the support of the People Department.
- Provide leadership and guidance to the operations management team.
- Foster a positive and productive work environment.
- Deal with high level complaints from network escalating to the Operations Director, if necessary.
Who You Are
- A natural motivator who thrives on helping others grow their businesses.
- Energetic, proactive, and resilient, with strong interpersonal and coaching skills.
- Team-oriented yet highly self-managed, adaptable, and comfortable in a fast-paced environment.
- Proven expert in operations management or a similar role.
- Excellent problem-solver with solid decision-making skills.
- Proficient in using relevant software and tools.
- Strong leader with team management abilities.
- Data and performance driven contributor used to work under pressure.
- Effective communicator with active listening attitude and empathy.
What We Offer
- A vibrant international environment in a continuously growing company with many professional and personal development opportunities.
- Extensive training and development opportunities within the group.
- A multicultural organisational structure.
- Company Pension Scheme (Aviva).
- Free parking on site.
- Permanent, Full Time, Hybrid work pattern.
- Annual Leave 23 days plus 8 bank holidays, increasing 1 day with each year service to a max of 28 days.
Operations Manager in Accrington employer: World Options Ltd
Contact Detail:
World Options Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Accrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on showcasing your problem-solving skills and leadership abilities, as these are key for an Operations Manager role.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the position and the company.
We think you need these skills to ace Operations Manager in Accrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your relevant experience in operations management and any specific achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Share why you're excited about the opportunity and how your skills make you the perfect fit for us at Fortidia.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their problem-solving abilities, especially in fast-paced environments like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our vibrant team!
How to prepare for a job interview at World Options Ltd
✨Know Your Operations Inside Out
Before the interview, dive deep into the operations management principles relevant to the role. Familiarise yourself with key metrics and performance indicators that are crucial for success in logistics and e-commerce. This will not only show your expertise but also your genuine interest in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to motivate others and foster a positive work environment. Be ready to discuss specific challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills.
✨Understand the Company Culture
Research Fortidia and its brands to understand their values and culture. Be prepared to discuss how your personal values align with theirs. This will help you convey that you're not just looking for any job, but that you're genuinely excited about contributing to their mission.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the company's future plans, operational challenges they face, or how they measure success in the role. This shows that you're proactive and engaged, and it gives you a chance to assess if the company is the right fit for you.
