Product Director in London

We're the world's largest seller of pre-loved books — a certified B Corp on a mission to become the Planet's Bookstore. Since 2002 we've rehomed over 100 million books, helped millions of customers read more and waste less, and built a business that proves sustainability and commercial ambition belong together.

Now we're accelerating. We're shifting from a marketplace-first model to a consumer-focused, product-led business — and we're looking for a Product Director to lead that transformation.

The role involves reporting to the CPTO and sitting on the Product & Technology Leadership Team. You'll own product strategy across our three core flywheels — Supply, Operations, and Demand — and lead the teams building the D2C, pricing, marketplace, and data platform products that power everything we do.

Your first year has clear, ambitious targets: grow US D2C revenue from ~16% to over 40% of US total, deliver the US phase of our global pricing transformation, and scale the supply products that get more books into our hands and onto our shelves.

This isn't a role for someone who wants to perfect the PowerPoint. It's for someone who moves fast, makes clear decisions, and builds teams that ship.

What you'll be doing:

• Setting and communicating a focused product strategy aligned to WoB's commercial and operational priorities
• Leading the D2C growth agenda — particularly in the US, where the opportunity is significant
• Partnering with Engineering to sharpen delivery cadence and reduce friction across the product and tech stack
• Leveraging AI tools across the full product management and design lifecycle — and raising the bar for the whole team
• Leading, coaching and developing a high-potential team of 7 — setting standards, building capability, and holding people accountable
• Translating ambition into actionable roadmaps that balance short-term wins with long-term value
• Cutting through complexity: championing build vs. buy rigour, fast feedback loops, and a default towards simplicity

What we're looking for:

• Senior product leadership experience (Head of / Director / VP level) in international environments, with meaningful US market exposure
• A strong track record in D2C eCommerce or marketplace product — ideally scaling consumer-grade products at pace
• Someone equally comfortable setting the big picture and getting into the detail when the team needs it
• Proven ability to lead through influence — building trust quickly with engineering, commercial, and data teams
• A genuine adopter of AI tools in product work, not just in theory
• High EQ, strong communication skills, and the commercial edge to make decisions that land

Why World of Books?

• A mission that genuinely matters — B Corp certified, with sustainability at the core of every decision
• A seat on the leadership team during a pivotal moment of transformation
• Real autonomy, real accountability, and a business that moves fast
• London-based (King's Cross, ~3 days per week), with travel to Coventry, West Sussex, Illinois and Budapest
• A team that cares about doing things right — for customers, for colleagues, for the planet

If you're a product leader who wants to build something that means something — and has the commercial edge and execution focus to do it at scale — we'd love to hear from you.

World of Books is a certified B Corporation. We are committed to building an inclusive team and welcome applications from candidates of all backgrounds.