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- Tasks: Manage supplier relationships and ensure smooth communication between teams.
- Company: Join a leading global company with a diverse and entrepreneurial culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with excellent career advancement potential.
- Why this job: Be part of a dynamic team that values innovation and collaboration.
- Qualifications: Strong organisational skills and customer service experience required.
The predicted salary is between 40000 - 50000 £ per year.
Supplier Relationship Management (SRM) Specialist Location: London – Canary Wharf (Hybrid)
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
About the Role
As an SRM Specialist, you’ll provide high‑quality service to external suppliers and internal teams. You will be responsible for managing supplier communication, resolving queries, supporting invoicing accuracy, and ensuring timely processing of financial data. This is a fast‑paced role that requires strong organisation, attention to detail, and the ability to build effective working relationships.
Key Responsibilities
- Manage day‑to‑day supplier relationships and deliver excellent customer service via phone and email.
- Act as the link between suppliers and the Aviation Supply team to support accurate and timely fueling information.
- Resolve Accounts Payable queries in collaboration with the Costa Rica AP team.
- Review E‑status items and ensure invoices are processed and paid within agreed terms.
- Support Credit Control with information and resolution of account queries.
- Work with the Tax team to address internal and external tax‑related issues.
- Follow up on reconciliation matters and ensure all required actions are completed.
- Maintain clean supplier accounts and contribute to efficient cash flow and billing accuracy.
What You Bring
- Strong organisational skills and the ability to prioritise effectively.
- Proven experience delivering high levels of customer service.
- Excellent written and verbal communication skills.
- Strong IT skills, including proficiency with Microsoft Office.
- Ability to input data quickly and accurately with a high level of attention to detail.
Preferred (Not Essential)
- Oracle experience
- Experience in a similar SRM, AP, or financial operations role (1+ years)
Manager, Supply Relationship - EMEA employer: World Kinect
Contact Detail:
World Kinect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Supply Relationship - EMEA
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities at World Kinect or similar companies.
✨Tip Number 2
Prepare for those interviews! Research common questions for SRM roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself. They want to see how you fit into their team culture, so don’t be afraid to let your enthusiasm for the role shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at World Kinect. Don’t miss out on that opportunity!
We think you need these skills to ace Manager, Supply Relationship - EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of SRM Specialist. Highlight your experience in supplier relationship management and customer service, as these are key for us at World Kinect.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your organisational skills and attention to detail. Tell us how you’ve successfully managed supplier relationships in the past.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see your personality too!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team.
How to prepare for a job interview at World Kinect
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the SRM Specialist role. Familiarise yourself with supplier relationship management concepts and be ready to discuss how your experience aligns with managing supplier communication and resolving queries.
✨Showcase Your Organisational Skills
Since strong organisational skills are crucial for this role, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised effectively to meet deadlines and maintain high levels of customer service.
✨Communicate Clearly
Excellent written and verbal communication skills are a must. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview that demonstrate your interest in effective communication with suppliers and internal teams.
✨Be Detail-Oriented
Attention to detail is key in this fast-paced role. Bring examples of how you've ensured accuracy in your previous work, especially in areas like invoicing or data entry. This will show that you can maintain clean supplier accounts and contribute to billing accuracy.