Visitor Centre Officer in Blackpool

Visitor Centre Officer in Blackpool

Blackpool Full-Time 17052 - 25476 £ / year (est.) No working from home possible
WORLD HORSE WELFARE

At a Glance

  • Tasks: Welcome visitors, organise events, and provide guided tours of our horse sanctuary.
  • Company: Join World Horse Welfare, a charity dedicated to improving the lives of horses globally.
  • Benefits: Enjoy a flexible schedule, generous holiday, pension scheme, and health plan.
  • Other info: Flexible hours with weekend work; perfect for students or job-shares.
  • Why this job: Be part of a compassionate team making a real difference while working in a fun environment.
  • Qualifications: Friendly, organised, and proactive; horse knowledge is a plus!

The predicted salary is between 17052 - 25476 £ per year.

Job Description

Penny Farm, Blackpool

Part time, permanent, 32 hours per week

Salary £21,315 per annum

World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning, and hands-on care.

Our Visitor Centre at Penny Farm just outside of Blackpool is looking for a friendly and highly organised person to welcome our visitors and supporters, ensuring they have a wonderful time whilst meeting the horses and ponies in our care. Voted one of the best places to go to and eat in the area, at Penny Farm we are proud to be able to offer a fantastic range of freshly home baked cakes alongside a range of light lunches, afternoon teas and much much more.

The main aim of the role is to ensure that all visitors have an enjoyable and informative experience, whilst assisting the Senior Centre Promotions Officer and Centre Manager with the organisation of a variety of events. We are looking for a friendly, approachable, outgoing person with the ability to communicate with people at all levels. You will be flexible, self-motivated and proactive. This role deals with enquiries relating to the hiring and use of centre’s facilities (indoor riding school and conference room) and the subsequent co-ordination of bookings, ensuring the arrangements meet all requirements. You will provide guided tours of the working farm, promote the charity’s membership schemes and ensure all promotional and display material, including merchandise, is up to date and presented professionally. A knowledge and experience of horses would be advantageous.

We are offering 32 hours per week over 4 days. It is operated on a flexible basis and would suit a job-share as weekend working is required. A flexible approach towards working hours is essential as some events can take place outside of normal working hours.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, compassionate leave, death in service of 4 x annual salary and a minimum of 31 days holiday (including bank holidays and a mandatory shutdown between Christmas and New Year).

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

Please visit our website to download the full job descriptions and person specification.

To apply for this position please send your CV and covering letter by clicking 'fast apply'.

Closing date for applications: Monday 18th August 2025

Visitor Centre Officer in Blackpool employer: WORLD HORSE WELFARE

World Horse Welfare is an exceptional employer, offering a supportive and inclusive work environment at our Visitor Centre in Penny Farm, Blackpool. With a strong commitment to employee well-being, we provide generous benefits including a robust pension scheme, health plans, and ample holiday leave, all while fostering a culture of compassion and forward-thinking. Join us in making a meaningful impact on the lives of horses and enjoy opportunities for personal growth and community engagement in a vibrant setting.

WORLD HORSE WELFARE

Contact Details:

WORLD HORSE WELFARE Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Visitor Centre Officer in Blackpool

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by WORLD HORSE WELFARE.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like WORLD HORSE WELFARE.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at WORLD HORSE WELFARE.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at WORLD HORSE WELFARE. Apply directly through us to stand out!

We think you need these skills to ace Visitor Centre Officer in Blackpool

Excellent Communication Skills
Customer Service Skills
Organisational Skills
Event Coordination
Flexibility and Adaptability
Proactive Attitude
Teamwork

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of WORLD HORSE WELFARE. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Visitor Centre Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at WORLD HORSE WELFARE

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of WORLD HORSE WELFARE. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!