Manager, Supply Relationship - EMEA
Manager, Supply Relationship - EMEA

Manager, Supply Relationship - EMEA

Full-Time 40000 - 50000 ÂŁ / year (est.) Home office (partial)
World Fuel Services

At a Glance

  • Tasks: Manage supplier relationships and ensure smooth financial processes in a fast-paced environment.
  • Company: Join World Kinect, a global leader in the fuel industry with a diverse team.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for career growth.
  • Why this job: Make an impact by supporting aviation supply and enhancing supplier communication.
  • Qualifications: Strong organisational skills and customer service experience are essential.
  • Other info: Be part of a high-performance culture that values innovation and collaboration.

The predicted salary is between 40000 - 50000 ÂŁ per year.

World Kinect is looking for a Supplier Relationship Management (SRM) Specialist to support our Aviation Supply team and maintain strong, effective supplier relationships while ensuring smooth financial and operational processes.

About the Role

As an SRM Specialist, you’ll provide high‐quality service to external suppliers and internal teams. You will be responsible for managing supplier communication, resolving queries, supporting invoicing accuracy, and ensuring timely processing of financial data. This is a fast‐paced role that requires strong organisation, attention to detail, and the ability to build effective working relationships.

Key Responsibilities

  • Manage day‐to‐day supplier relationships and deliver excellent customer service via phone and email.
  • Act as the link between suppliers and the Aviation Supply team to support accurate and timely fueling information.
  • Resolve Accounts Payable queries in collaboration with the Costa Rica AP team.
  • Review E‐status items and ensure invoices are processed and paid within agreed terms.
  • Support Credit Control with information and resolution of account queries.
  • Work with the Tax team to address internal and external tax‐related issues.
  • Follow up on reconciliation matters and ensure all required actions are completed.
  • Maintain clean supplier accounts and contribute to efficient cash flow and billing accuracy.

What You Bring

  • Strong organisational skills and the ability to prioritise effectively.
  • Proven experience delivering high levels of customer service.
  • Excellent written and verbal communication skills.
  • Strong IT skills, including proficiency with Microsoft Office.
  • Ability to input data quickly and accurately with a high level of attention to detail.

Preferred (Not Essential)

  • Oracle experience
  • Experience in a similar SRM, AP, or financial operations role (1+ years)
  • Russian language skills

Manager, Supply Relationship - EMEA employer: World Fuel Services

At World Kinect, we pride ourselves on being an exceptional employer, fostering a high-performance culture that values innovation, collaboration, and diversity. Located in the vibrant Canary Wharf area of London, our hybrid work model allows for flexibility while providing ample opportunities for professional growth and development within a global leader in the fuel industry. Join us to thrive in an entrepreneurial environment where your contributions are recognised and rewarded.
World Fuel Services

Contact Detail:

World Fuel Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager, Supply Relationship - EMEA

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at World Kinect. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by researching the company culture and values. Show us how your skills align with their high-performance environment and how you can contribute to their success.

✨Tip Number 3

Practice your communication skills! Since this role involves managing supplier relationships, being able to articulate your thoughts clearly will be key. Try mock interviews with friends or family.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.

We think you need these skills to ace Manager, Supply Relationship - EMEA

Supplier Relationship Management
Customer Service
Communication Skills
Organisational Skills
Attention to Detail
Financial Data Processing
Invoicing Accuracy
Accounts Payable Management
Data Entry
Microsoft Office Proficiency
Problem-Solving Skills
Collaboration
Reconciliation
Cash Flow Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of SRM Specialist. Highlight your experience in supplier relationship management and customer service, as these are key for us at World Kinect.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but impactful!

Showcase Your Communication Skills: Since excellent communication is crucial for this position, make sure your written application reflects that. Use clear language and check for any typos or errors before submitting.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at World Fuel Services

✨Know Your Stuff

Before the interview, make sure you understand the key responsibilities of the SRM Specialist role. Familiarise yourself with supplier relationship management concepts and be ready to discuss how your experience aligns with their needs.

✨Showcase Your Communication Skills

Since this role involves a lot of communication with suppliers and internal teams, prepare examples that highlight your excellent written and verbal communication skills. Think of situations where you resolved queries or improved relationships.

✨Demonstrate Organisational Skills

Be ready to talk about how you manage multiple tasks and prioritise effectively. Use specific examples from your past roles to illustrate your strong organisational skills and attention to detail, which are crucial for this fast-paced position.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Manager, Supply Relationship - EMEA
World Fuel Services

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