At a Glance
- Tasks: Provide exceptional customer service and manage aviation fuel logistics globally.
- Company: Join World Fuel, a leader in the aviation industry with a diverse team.
- Benefits: Gain international exposure, develop skills, and explore multiple career paths.
- Why this job: Thrive in a dynamic environment while making a real impact in aviation.
- Qualifications: Proactive mindset, strong communication skills, and cultural awareness.
- Other info: Fast-paced role with opportunities for growth within a global organisation.
The predicted salary is between 28800 - 48000 £ per year.
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
As a Fuel Logistics Specialist, you will sit at the core of World Fuel's global aviation operation. The Global Fuel Logistics team is one of our strongest competitive advantages—combining customer service, sales support, and operational coordination for our worldwide customer base. This fast-paced role is ideal for individuals who thrive in a dynamic environment, enjoy problem-solving, and excel at supporting customers with professionalism and urgency.
What You Will Do
- Providing exceptional customer service to aviation clients around the world.
- Handling high volumes of phone calls and emails daily.
- Monitoring global fuel availability and reacting quickly to shortages or supply changes.
- Coordinating closely with Sales, Credit, Collections, Supply, Billing, and other internal teams.
- Building relationships with prospective customers (with support from senior team members).
- Managing a small portfolio of customer accounts to grow volume and profitability.
- Understanding diverse customer needs with cultural awareness and empathy.
What You Bring
- A proactive, "can-do" customer service mindset.
- Strong communication skills and comfort speaking with customers worldwide.
- Ability to manage a fast-moving workload and prioritise effectively.
- Willingness to make outbound calls and build new customer relationships.
- Cultural awareness and the ability to connect with different types of aircraft operators.
- Desire to grow and develop within a global aviation organization.
Why Join World Fuel?
- Be part of a globally recognized aviation brand.
- Work in one of the most dynamic teams within the company.
- Develop skills that open doors to multiple career paths.
- Gain international exposure and experience with a diverse customer base.
Fuel Logistics Specialist in England employer: World Fuel Services
Contact Detail:
World Fuel Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fuel Logistics Specialist in England
✨Tip Number 1
Get to know the company inside out! Research World Kinect and understand their values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service and logistics. Think about how you can demonstrate your problem-solving skills and cultural awareness during the conversation.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Fuel Logistics Specialist in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Fuel Logistics Specialist role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you fit into our dynamic team!
Showcase Your Communication Skills: Since this role involves a lot of interaction with customers worldwide, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect your professionalism and urgency.
Emphasise Problem-Solving Abilities: We love candidates who can think on their feet! In your application, share examples of how you've successfully handled challenges in fast-paced environments. This will show us you're ready for the dynamic nature of the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can't wait to see what you bring to the table!
How to prepare for a job interview at World Fuel Services
✨Know Your Stuff
Before the interview, make sure you understand the aviation fuel logistics industry. Brush up on key terms and concepts related to customer service in this field. This will help you speak confidently about how your skills align with the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you handled high-pressure scenarios or resolved issues quickly, as this is crucial for the Fuel Logistics Specialist role.
✨Demonstrate Cultural Awareness
Since you'll be dealing with a diverse customer base, think of instances where you've successfully interacted with people from different cultures. Be ready to discuss how you can connect with various aircraft operators and understand their unique needs.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, challenges they face in logistics, or how they measure success in customer service. This shows you're genuinely interested and engaged.