At a Glance
- Tasks: Coordinate fuel operations at Gatwick Airport, ensuring timely and safe aircraft fuelling.
- Company: Join World Fuel, a global leader in aviation services with a diverse team.
- Benefits: Gain valuable experience in aviation operations and develop essential skills.
- Other info: Flexible shifts in a dynamic, fast-paced environment with a focus on safety.
- Why this job: Be part of a critical role that keeps the airport running smoothly.
- Qualifications: Strong computer skills, customer service experience, and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
About The Role
As an Aviation Allocator, you’ll be the central hub of our Gatwick fuel operations, ensuring every aircraft is fuelled safely, efficiently, and on time. You’ll coordinate flights, vehicles, technicians, and handling partners while maintaining excellent communication and operational awareness in a fast‑paced airside environment. This is a key operational role that directly supports World Fuel’s commitment to safe, reliable and customer‑focused aviation services.
Key Responsibilities
- Operational Coordination
- Act as the first point of contact for customers, airlines, and internal teams, delivering exceptional service.
- Allocate flights to refuelling operators using the i6 system to ensure all fuellings are completed on schedule.
- Monitor ACDM for flight changes (aircraft, stand, destination, timing) and update i6 accordingly.
- Track and investigate fuelling‑related delays and communicate with the Handling Agent as needed.
- Monitor i6 for discrepancies in vehicle meters and elevate issues promptly.
- Resource & Vehicle Planning
- Assist with vehicle and manpower planning to support the operation.
- Allocate vehicles and maintain the vehicle defect and allocation board.
- Ensure all fleet vehicles complete weekly checks and are refueled in a timely manner.
- Prepare daily manning sheets based on the live roster.
- Schedule meal breaks for refueling technicians without disrupting operations.
- Safety & Compliance
- Maintain a proactive approach to Health & Safety in all airside activities.
- Report all incidents, hazards, or potential issues to a Supervisor or Manager.
- Serve as Fire Marshal for the operation when required.
- Team & Workflow Support
- Work flexibly across a rotating roster supporting a 24/7 aviation operation.
- Support Supervisors and Operations Leaders with operational continuity and coordination.
Required Skills & Experience
- Strong computer literacy and ability to use aviation/operational systems (i6 experience beneficial).
- Excellent customer service and interpersonal skills.
- Strong situational awareness and ability to work under time pressure.
- Ability to work independently with sound judgment.
- Full UK driving licence.
- Eligibility to obtain an airside ID, including full 5‑year background referencing.
- Proactive approach to safety and adherence to all workplace Health & Safety standards.
Why Join World Fuel?
You’ll be part of a global aviation services leader, working in a critical operational function that keeps the airport moving. You’ll gain experience in high‑complexity real‑time aviation operations, strengthen your coordination and operational decision‑making skills, and be part of a team that values safety, service, and teamwork.
Aviation Allocator in Crawley employer: World Fuel Services
At World Kinect, we pride ourselves on being an exceptional employer, offering a dynamic and culturally diverse work environment at Gatwick Airport. Our commitment to employee growth is evident through our high-performance culture that fosters innovation, collaboration, and operational excellence, ensuring that every team member can thrive in their role as an Aviation Allocator. Join us to be part of a global leader in aviation services, where your contributions directly impact the safety and efficiency of air travel.
StudySmarter Expert Advice🤫
We think this is how you could land Aviation Allocator in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work at World Kinect. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research World Kinect’s operations and be ready to discuss how your skills align with their needs. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experiences and how they relate to the Aviation Allocator role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at World Kinect.
We think you need these skills to ace Aviation Allocator in Crawley
Some tips for your application 🫡
Show Your Passion for Aviation:When writing your application, let your enthusiasm for the aviation industry shine through. We love candidates who are genuinely excited about the role and can convey that passion in their words.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the key responsibilities of the Aviation Allocator role. We want to see how you can contribute to our team at Gatwick!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the position. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at World Fuel Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Aviation Allocator role. Familiarise yourself with the key responsibilities like operational coordination and resource planning. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact for customers and airlines, prepare examples of how you've delivered exceptional customer service in the past. Highlight your interpersonal skills and how you handle pressure, as these are crucial in a fast-paced environment like Gatwick Airport.
✨Demonstrate Your Tech Savvy
The job requires strong computer literacy and familiarity with aviation systems like i6. Brush up on any relevant software or systems you’ve used before, and be ready to discuss how you can quickly adapt to new technologies. If you have experience with similar systems, make sure to mention it!
✨Emphasise Safety Awareness
Safety is paramount in aviation operations. Be prepared to discuss your proactive approach to health and safety, and provide examples of how you've contributed to a safe working environment in previous roles. This will show that you take safety seriously and align with World Fuel's commitment to compliance.
