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- Tasks: Lead daily operations, manage staff, and ensure high standards in a fast-paced restaurant environment.
- Company: Join HMSHost, a leader in airport dining, committed to quality service and employee growth.
- Benefits: Enjoy health insurance, generous paid time off, meal benefits, and a 401(k) plan with company match.
- Why this job: Be part of a dynamic team, gain valuable management experience, and make an impact in the food industry.
- Qualifications: 4 years in food service and 2 years in a supervisory role required; strong communication skills essential.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
The predicted salary is between 30000 - 42000 £ per year.
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With a career at HMSHost, you really benefit! We Offer
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- *401(k) retirement plan with company match
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Airport Location:Birmingham Airport F&B
Advertised Compensation:$19.33to$22.46
Purpose:
The purpose of the Manager II (MGRII) position is to assist Branch management in tactically executing complex QSR or Casual Dine or similar restaurant management operations. The MGRII ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.
Essential Functions:
• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.
Requirements:
• Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
Reporting relationship and other important information
• The MGRII position as described falls under the Fair Labor Standards act as a Non-Exempt position
• The MGRII position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.
• The MGRII position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during
some closing shifts to monitor restaurant associates’ work activities during these different days and times.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
• Requires a minimum of 4 years food and beverage, cash handling, and customer service experience
• Requires a minimum of 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
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Shift Manager II employer: World Duty Free
Contact Detail:
World Duty Free Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager II
✨Tip Number 1
Familiarise yourself with the specific operational standards and policies of HMSHost. Understanding their approach to restaurant management will help you demonstrate your alignment with their values during interviews.
✨Tip Number 2
Network with current or former employees of HMSHost, especially those in managerial roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight your experience in managing teams and ensuring compliance with health and safety standards. Be ready to share specific examples of how you've successfully led a team in a fast-paced environment.
✨Tip Number 4
Prepare to discuss your cash handling experience and how you ensure accuracy and security in financial transactions. This is crucial for the Shift Manager II role, so having concrete examples will set you apart.
We think you need these skills to ace Shift Manager II
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, especially any supervisory roles. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Shift Manager II position. Mention your experience with managing teams, ensuring compliance with health and safety standards, and your ability to handle cash transactions.
Showcase Relevant Skills: In your application, emphasise skills such as leadership, customer service, and knowledge of health and safety regulations. Provide examples of how you've successfully managed teams or improved operational efficiency in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at World Duty Free
✨Know the Company and Role
Before your interview, make sure to research HMSHost and understand their values, mission, and the specifics of the Shift Manager II role. This will help you tailor your answers and show genuine interest in the position.
✨Demonstrate Leadership Skills
As a Shift Manager II, you'll be supervising staff and managing operations. Be prepared to discuss your previous leadership experiences, how you've handled challenges, and your approach to motivating a team.
✨Familiarise Yourself with Health and Safety Standards
Since the role involves ensuring compliance with health and safety regulations, brush up on relevant standards and be ready to discuss how you would implement these in the restaurant environment.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your enthusiasm for the role. Ask about the team dynamics, training opportunities, or how success is measured in the position. This also gives you insight into whether the company is the right fit for you.
