Shift Manager I

Shift Manager I

Birmingham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations in a fast-paced restaurant environment and ensure high standards.
  • Company: Join HMSHost, a leader in airport dining with exciting career growth opportunities.
  • Benefits: Enjoy health insurance, paid time off, meal benefits, and a 401(k) plan with company match.
  • Why this job: Be part of a dynamic team at Birmingham Airport and make a real impact on customer experience.
  • Qualifications: 2 years in food service and 6 months in a supervisory role required.
  • Other info: Flexible shifts available; perfect for students looking to gain valuable management experience.

The predicted salary is between 30000 - 42000 £ per year.

With a career at HMSHost, you really benefit!

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Birmingham Airport

Advertised Compensation: $18.23 to $21.19

The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.

Essential Functions:

  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
  • Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
  • Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit.
  • Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered.
  • Actively ensures all associates take all mandated rest breaks and meal periods.
  • Ensures display areas are appropriately clean, stocked, and visually appealing.
  • Ensures all equipment is in good working order.
  • Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times.
  • Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM.
  • Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety.
  • Places orders for individual units, receives goods, processes invoices.
  • Ensures that the company has the most current contact information for all associates working in the restaurant.

Requirements:

  • Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires a minimum of 2 years food and beverage, cash handling, and customer service experience.
  • Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen.
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.

Additional Information:

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/

Equal Opportunity Employer (EOE) Drug Free Workplace (DFW) Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

Shift Manager I employer: World Duty Free

At HMSHost, we pride ourselves on being an exceptional employer, offering a comprehensive benefits package that includes health, dental, and vision insurance, generous paid time off, and a 401(k) retirement plan with company match. Our vibrant work culture at Birmingham Airport fosters employee growth through training and career advancement opportunities, making it an ideal place for those seeking meaningful and rewarding employment in the fast-paced food and beverage industry.
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Contact Detail:

World Duty Free Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager I

✨Tip Number 1

Familiarise yourself with HMSHost's values and mission. Understanding their commitment to customer service and operational excellence will help you align your responses during interviews, showcasing that you're a good fit for their culture.

✨Tip Number 2

Highlight your experience in fast-paced environments. As a Shift Manager I, you'll need to demonstrate your ability to manage multiple tasks efficiently, so be ready to share specific examples of how you've successfully handled busy shifts in the past.

✨Tip Number 3

Prepare to discuss your leadership style. Since the role involves supervising associates, think about how you motivate and support your team, and be ready to provide examples of how you've effectively led others in previous roles.

✨Tip Number 4

Research common health and safety regulations relevant to the food and beverage industry. Being knowledgeable about HACCP standards and safety protocols will not only impress your interviewers but also show that you're proactive about maintaining a safe working environment.

We think you need these skills to ace Shift Manager I

Leadership Skills
Customer Service Skills
Cash Handling Experience
Knowledge of Health and Safety Standards
Ability to Work in a Fast-Paced Environment
Time Management Skills
Team Management
Communication Skills
Problem-Solving Skills
Scheduling and Planning
Attention to Detail
Knowledge of HACCP Standards
Training and Development Skills
Operational Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager I at HMSHost. Familiarise yourself with the essential functions and requirements listed in the job description.

Tailor Your CV: Customise your CV to highlight relevant experience in food and beverage, cash handling, and customer service. Emphasise any supervisory or lead experience you have, as this is crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the operational standards at HMSHost. Mention specific examples from your past experiences that demonstrate your ability to manage a team effectively.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at World Duty Free

✨Know the Company

Before your interview, take some time to research HMSHost. Understand their values, mission, and the specific role of a Shift Manager I. This will help you tailor your answers and show genuine interest in the company.

✨Demonstrate Leadership Skills

As a Shift Manager I, you'll be supervising associates. Be prepared to discuss your previous leadership experiences, how you've handled challenges, and your approach to motivating a team. Use specific examples to illustrate your points.

✨Familiarise Yourself with Health and Safety Standards

Since the role involves ensuring compliance with health and safety standards, brush up on relevant regulations and protocols. Be ready to discuss how you would implement these standards in the restaurant environment.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in the Shift Manager I role. This shows your enthusiasm and forward-thinking attitude.

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