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- Tasks: Deliver world-class customer service and maximise sales at Edinburgh Airport.
- Company: Leading retail company with a focus on inclusivity and support.
- Benefits: Flexible full-time and part-time shifts with comprehensive training.
- Why this job: Join a dynamic team and enhance your customer service skills in a vibrant environment.
- Qualifications: Strong communication skills and ability to thrive in fast-paced settings.
- Other info: Enjoy a diverse workplace with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading retail company seeks a Customer Service Assistant at Edinburgh Airport. This role offers both full-time and part-time opportunities with a 3 on, 3 off shift pattern.
Responsibilities include delivering world-class service and maximising sales opportunities. Ideal candidates will possess strong communication skills and the ability to work in a fast-paced environment.
You will receive comprehensive training and support while being part of a diverse and inclusive workplace.
Airport Customer Service Advisor — 3 on/3 off Shifts employer: World Duty Free - WDF
Contact Detail:
World Duty Free - WDF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Customer Service Advisor — 3 on/3 off Shifts
✨Tip Number 1
Get to know the company! Research their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common customer service scenarios with a friend. This will help you feel more confident when it comes to handling real-life situations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about wanting to join our team at Edinburgh Airport.
We think you need these skills to ace Airport Customer Service Advisor — 3 on/3 off Shifts
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to highlight any relevant experience in your application. We want to see how you connect with customers and handle fast-paced situations!
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the job description. Mention your experience in customer service and how it aligns with delivering world-class service at Edinburgh Airport.
Be Yourself: We love diversity and inclusivity, so let your personality shine through in your application. Share your unique experiences and what makes you a great fit for our team!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm for the role and get you on board!
How to prepare for a job interview at World Duty Free - WDF
✨Know the Company Inside Out
Before your interview, take some time to research the retail company. Understand their values, mission, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you effectively handled customer queries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Emphasise Your Adaptability
Working in a fast-paced environment like an airport requires flexibility. Be ready to discuss how you've successfully adapted to changing situations in previous roles. Highlighting your ability to stay calm under pressure will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for growth within the company. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
