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- Tasks: Deliver world-class service and maximize sales while building rapport with customers.
- Company: Join World Duty Free, a leader in luxury retail with a focus on customer experience.
- Benefits: Enjoy perks like free parking, staff discounts, travel discounts, and a bonus scheme.
- Why this job: This role offers growth opportunities, supportive colleagues, and a fun, fast-paced environment.
- Qualifications: Passion for teamwork, flexibility, good communication skills, and self-motivation are essential.
- Other info: Comprehensive training provided to ensure your success in this exciting seasonal role.
World Duty Free will provide a full induction and comprehensive training, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development.
Seasonal Customer Service Advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion and enthusiasm for our luxurious products.
Your responsibilities will be to:
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Deliver an individualised world class service experience for every customer
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Maximise sales opportunities using world class service skills and knowledge of products and promotions
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Demonstrate positive personal behaviours and a can-do attitude
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Work independently or as part of a team to achieve operational standards across the store
What do you need, to be a Seasonal Customer Service Assistant at World Duty Free?
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Passion about working in a team
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Flexibility to adapt to the fast-paced environment
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Good communication skills
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Self-motivation, enthusiasm, and professionalism
Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts), * Company bonus scheme
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Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal & financial – your wellbeing is important to us!
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Discounts on products for our staff, family, and friends
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Travel discounts
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Free parking
Seasonal Customer Service Assistant employer: World Duty Free S.r.l.
Contact Detail:
World Duty Free S.r.l. Recruiting Team
jobs@wdfcareers.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Customer Service Assistant
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for customers in previous roles.
✨Tip Number 2
Familiarize yourself with luxury products and current promotions. Being knowledgeable about what you’re selling will help you engage with customers and demonstrate your enthusiasm.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Provide examples of how you've successfully managed multiple tasks or adapted quickly to changes in previous jobs.
✨Tip Number 4
Emphasize your teamwork skills. Discuss how you’ve collaborated with colleagues to achieve common goals, as this role requires both independent work and teamwork.
We think you need these skills to ace Seasonal Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Seasonal Customer Service Assistant position. Understand the key responsibilities and required skills, such as communication and teamwork, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience or roles where you demonstrated flexibility and teamwork. Use specific examples to showcase your ability to deliver excellent service and work in a fast-paced environment.
Show Your Passion: Express your enthusiasm for the role and the company in your application. Mention your passion for luxury products and how you can contribute to creating an enjoyable journey for customers.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your tone is professional yet friendly, reflecting the positive personal behaviors the company values.
How to prepare for a job interview at World Duty Free S.r.l.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on delivering a world-class service experience.
✨Demonstrate Flexibility and Adaptability
Since the job requires adapting to a fast-paced environment, be prepared to discuss how you've successfully handled changes or challenges in previous roles. Highlight your ability to stay calm under pressure and adjust your approach as needed.
✨Emphasize Teamwork Skills
World Duty Free values teamwork, so be ready to talk about your experiences working in a team setting. Share specific instances where you collaborated with colleagues to achieve a common goal, showcasing your ability to contribute positively to a team dynamic.
✨Prepare Questions About Growth Opportunities
Since the company emphasizes career development, come prepared with questions about training and growth opportunities within the organization. This shows your interest in not just the role, but also in your long-term career path with them.
