At a Glance
- Tasks: Coordinate shipments and support fleet operations in a fast-paced environment.
- Company: Join Cencora, a leader in healthcare logistics with a mission to improve lives.
- Benefits: Enjoy free parking, a pension scheme, and 20 days holiday plus bank holidays.
- Why this job: Make a real difference in healthcare logistics while growing your career.
- Qualifications: 5 GCSEs, strong communication skills, and experience in logistics preferred.
- Other info: Collaborative team culture focused on professional growth and exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Overview
We are seeking a motivated and detail-oriented Operations Assistant to join our dynamic team. In this role, you will support the day-to-day coordination of shipments, fleet operations, and administrative processes to ensure smooth and efficient delivery performance across our European network. This position requires strong organisational skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced, regulated environment.
Key Responsibilities
- Operational Coordination
- Assist in scheduling and dispatching drivers for domestic and cross-border routes.
- Monitor shipment progress, proactively addressing potential delays or issues.
- Ensure compliance with GDP (Good Distribution Practice), ADR (Dangerous Goods), and company SOPs.
- Administrative Support
- Maintain accurate shipment records and update internal systems.
- Prepare operational reports and assist with KPI tracking.
- Support invoice processing and cost allocation for shipments.
- Customer Service
- Respond to customer queries regarding shipment status.
- Provide timely and accurate updates to clients and internal stakeholders.
- Collaborate with customer service teams to resolve service issues.
- Compliance & Quality
- Support audits and documentation control for quality assurance.
- Maintain regulatory and safety documentation for vehicles and drivers.
- Assist in implementing operational improvements and efficiency measures.
Requirements
- 5 x GCSEs or equivalent
- Strong communication skills and the ability to work effectively in a team.
- Excellent IT skills with attention to detail and time management abilities.
- Candidates should have experience in logistics or operations, preferably within a regulated environment.
- Experience in transport administration and customer service is advantageous.
Preferred But Not Essential
- Experience in temperature-controlled road transport preferred.
- DGSA (Dangerous Goods Safety Advisor) and CPC (Certificate of Professional Competence) preferred, but not essential.
What We Offer
- A collaborative work environment with a focus on professional growth.
- The opportunity to contribute to critical logistics operations within the healthcare and pharmaceutical sectors.
- A supportive team committed to delivering exceptional service and compliance.
Benefits
- Free Parking
- Contributory Pension Scheme
- 20 days’ holiday + bank holidays, increasing with service length
- Healthcare Scheme
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis.
Operations Assistant - Transport in Hythe employer: World Courier
Contact Detail:
World Courier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant - Transport in Hythe
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Cencora. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Cencora’s values and recent projects. Show us you’re not just interested in any job, but specifically in making a difference with our team in health logistics.
✨Tip Number 3
Practice your responses to common interview questions, especially around teamwork and problem-solving. We want to see how you handle challenges and work with others in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our innovative team.
We think you need these skills to ace Operations Assistant - Transport in Hythe
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to contribute to our mission of creating healthier futures.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in logistics or operations. We love seeing how your skills align with what we do, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at World Courier
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Operations Assistant role. Familiarise yourself with terms like GDP and ADR, as well as the logistics processes involved in transport operations. This will show your potential employer that you're serious about the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple priorities. Think about times when you coordinated schedules or resolved issues quickly—these stories will highlight your ability to thrive in a fast-paced environment.
✨Customer Service is Key
Cencora values a customer-focused mindset, so be ready to discuss how you've handled customer queries or service issues in the past. Share specific instances where you went above and beyond to ensure client satisfaction, as this will demonstrate your commitment to exceptional service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the company’s approach to compliance and quality assurance. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.